Germain Mazda of Columbus
Columbus , OH
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From start to finish, Germain Mazda, and, in particular, Terry Johnson were great to work with. A great experience started with solo test drives (no employee accompaniment) and ended with a great Mazda 6! Terry Johnson were great to work with. A great experience started with solo test drives (no employee accompaniment) and ended with a great Mazda 6! I received what I feel was a extremely fair price and received more money on my trade-in than I expected. This is our second car from the Germain family (the other is a Lexus). Across the board, their level of service, professionalism and knowledge is unmatched. More
Rusty was recommended to me as a knowledgeable, friendly sales person. Well, as it turns out, Rusty Wilson is much, much more than a salesman. I had the most pleasant car buying experience ever! Rusty knows sales person. Well, as it turns out, Rusty Wilson is much, much more than a salesman. I had the most pleasant car buying experience ever! Rusty knows his cars and he cares enough to know his customer. He is the "Car Doctor". More
Damon went well beyond expected. The dealership offered me a free donor vehicle for a week until my vehicle arrived. The current car that I had blew a head gasket and was not work repairing. me a free donor vehicle for a week until my vehicle arrived. The current car that I had blew a head gasket and was not work repairing. More
We are extremely happy with our service with Rusty Wilson. He was extremely knowledgable and patient in walking us through the car buying process. We did not feel rushed or pressured into purchasing Wilson. He was extremely knowledgable and patient in walking us through the car buying process. We did not feel rushed or pressured into purchasing anything. Our experience with Rusty was very pleasing. More
I had a very good experience at Germain Mazda when I purchased my new vehicle. Everyone I worked with was friendly, knowledgeable and able to answer all of my questions. purchased my new vehicle. Everyone I worked with was friendly, knowledgeable and able to answer all of my questions. More
Germain Mazda was very attentive to our needs. I would recommend this dealership to our friends. We bought the CX5 All WD because of the "blind spot" feature. We were interested in Honda and Subaru but ch recommend this dealership to our friends. We bought the CX5 All WD because of the "blind spot" feature. We were interested in Honda and Subaru but chose Mazda for this reason. We hope in future models this model would include the "lane detection" system. More
Experience was fine. Problems occurred with the fog lights not working on the 2014 Mazda CX5 we were purchasing. This issue was resolved. Extended delay occurred to meet with the finance manager to pur lights not working on the 2014 Mazda CX5 we were purchasing. This issue was resolved. Extended delay occurred to meet with the finance manager to purchase the car. We were not expecting this long of a delay with a cash purchase. The delay actually made us late for another commitment we had that afternoon. Further explanation prior to the purchase of items needed to receive the Mazda loyalty discount (vehicle registration) and the OhioHealth Discount Program (S Plan) would have been beneficial. More
Damon made the shopping simple by answering a lot of questions on the phone and recommending the Build Your Own on the website. He was always professional and friendly and I will be happy to recommend questions on the phone and recommending the Build Your Own on the website. He was always professional and friendly and I will be happy to recommend him to my friends. Sonny was thorough and did a great job of explaining everything. As a former loan officer in the banking industry, I appreciate that very much. More
Rusty Wilson made the car buying experience as seamless as possible. I was dreading shopping for a car but Rusty listened and found me the exact car I was looking for in my price range! I appreciated the t as possible. I was dreading shopping for a car but Rusty listened and found me the exact car I was looking for in my price range! I appreciated the time and detail he put into making my new car exactly what I wanted! More
I was in the market for a new vehicle because of a horrific accident that totalled my 4 month old Mazda 3 Hatchback. I had been looking for a Mazda CX5 for several weeks to meet my needs. I was able t horrific accident that totalled my 4 month old Mazda 3 Hatchback. I had been looking for a Mazda CX5 for several weeks to meet my needs. I was able to find the vehicle at Germain Mazda. I worked with Damon Shorterage to purchase the vehicle. It was the easiest and the quickest experience in purchasing a vehicle. I would absolutely recommend this dealership to friends and family and actually already have. The entire team, Damon, Tim and Jeremy, were excellent and did everything to make the process smooth and without pain. Thank you!! More