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Germain Mazda of Columbus

Columbus , OH

4.8
495 Reviews

4330 Morse Road

Columbus , OH

43230

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Showing 495 reviews

March 14, 2014

I was very pleased with the service that I received from Terry. He greeted us immediately on our arrival and was very helpful in setting us up with a test drive. Afterwards he worked on getting me a lower r More

by ctmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
March 14, 2014

EXTREMELY rude man. We really just wanted estimates for car payments and he just assumed we were buying right there and then. He put a ton of pressure on us and when he got the idea that maybe we weren't r More

by gw2some
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Worthington
March 07, 2014

No high pressure sales. Terry was knowledgeable about the car and treated me with great respect. As a female purchase I have often found male reps to be very condescending but not Terry! Worked with me on th More

by brityvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nilsen, Terry Johnson
March 04, 2014

Made sure the car was spotless when we came to get it. Made sure the car was spotless when we came to get it. Was a very good experience, everyone was very friendly. When we are ready to purchase an More

by Red5pepper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 17, 2014 -

Germain Mazda of Columbus responded

Thank you so much for your review. We hope to have the opportunity to assist you again in the future. Enjoy!

March 04, 2014

We were only planning on stopping by Germain Mazda to see if they had a car comparable to the one we were looking at from Ricart, just to compare prices. In fact, we were on our way TO Ricart to buy a car w More

by kmburkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Wilson, Sonny Sosniak
Mar 17, 2014 -

Germain Mazda of Columbus responded

We are so glad that Rusty and Sonny were able to earn your business. Thank you for taking a moment to share your story with us. Congratulations on your new Mazda and we look forward to seeing you again next time!

February 24, 2014

Terry Johnson performed at the highest standards in responsiveness and service. He explained options, service and then followed through with what he said he was going to do. I would highly recommend Te More

by hermantice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Feb 25, 2014 -

Germain Mazda of Columbus responded

Thank you for taking the time to recommend Terry. We are very appreciative of your recommendations and truly appreciate your business. Congratulations on your new Mazda!!

February 19, 2014

I am extremely happy with the personalized experience I recently had at this dealership. I purchased a 2011 Nissan Altima in April. This was a horrible experience. The sales person didn't complete the sale More

by aloonz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nilsen, Sonny Sosniak, Terry Johnson
Feb 25, 2014 -

Germain Mazda of Columbus responded

We are so happy to hear that Terry and our entire team made your experience excellent. Thank you for taking the time share your story with us. We look forward to continuing to take great care of you and your Mazda. We hope to see you again soon!

February 07, 2014

I have only had extremely positive experiences with the people of Germain Mazda. Kyle Barger, especially, has gone above and beyond, offering top notch customer service. He and his team are friendly, promp More

by bder326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Barger
Feb 11, 2014 -

Germain Mazda of Columbus responded

Thank you for taking the time to recognize Kyle and our service team. We are thrilled that you have enjoyed the service you have received at Germain Mazda and truly appreciate your recommendation!

January 29, 2014

when ever me or any one i know is looking for a car, without a doubt Rusty will be the first person i call. Rusty is a man that knows his job well. More

by bboss45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rusty, Rusty Wilson
Jan 29, 2014 -

Germain Mazda of Columbus responded

Thank you for taking a moment to recognize Rusty. We are happy to hear that he is your "go-to" guy!

January 21, 2014

Needed service, some misc. parts (floor mats, front license plate bracket, etc.) and a local home for a used Mazda I had purchased out of state, wanted to give Germain 1st try given their local reputat More

by h311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Messenger, James Parrott
Jan 27, 2014 -

Germain Mazda of Columbus responded

We are happy to hear that you were pleased with our service department and that our staff took great care of you. We are disappointed to learn that we forgot to install the plate bracket and will certainly make it right next time! Thank you for your kind words and recommendation. We look forward to seeing you again soon!

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