Germain Mazda of Columbus
Columbus , OH
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Car-buying Success! This was my 4th Mazda purchase (1st w/Germaine) and was the Best experience ever! Terry was very helpful, knowledgeable and patient. He was also ver This was my 4th Mazda purchase (1st w/Germaine) and was the Best experience ever! Terry was very helpful, knowledgeable and patient. He was also very thorough, and had a true 'no pressure' approach. i especially appreciated his promptness and follow-up with all correspondence. Many thanks to Terry and to Sonny and Damon! ~ mary ellen More
Great new car buying experience! Germain Mazda made the experience of buying a new car easy and stress-free. Brittany Lyons was very knowledgeable and took the time to explain all the Germain Mazda made the experience of buying a new car easy and stress-free. Brittany Lyons was very knowledgeable and took the time to explain all the new features on the Mazda3. I bought a 5 door touring i and am loving it. More
Not your ordinary sales transaction I was really pleased when working with Terry at Germain Mazda. He was not the pushy salesperson you normally run away from. He and Germain made the I was really pleased when working with Terry at Germain Mazda. He was not the pushy salesperson you normally run away from. He and Germain made the purchase of my new Mazda a good and timely experience. Thanks Terry -Lynne McGuire More
Such a great experience buying my new car from Germain Mazda Being my first time buying a car, I was a little nervous going into the dealership. However, Brittany made my visit awesome with her generosity and he Being my first time buying a car, I was a little nervous going into the dealership. However, Brittany made my visit awesome with her generosity and helpfulness. I even visited another dealership to see what the competition would be like, and it wasn't even comparable with Germain Mazda. They took care of me and Brittany helped me find the car of my dreams, and we even worked out an amazing deal! I would definitely like to do business with them again when I decide to get my next car, because I love my Mazda 6, and the great team that Germain Mazda has to help me. I would proudly recommend them to anyone who is thinking about a Mazda, or any car they may have to offer. Thanks Brittany! More
Great Experience I've bought several cars in my lifetime and this was by far my best car buying experience. While I was out taking my test drive, Terry actually called I've bought several cars in my lifetime and this was by far my best car buying experience. While I was out taking my test drive, Terry actually called my insurance company to see if I would get a premium deduction for the Blind Spot Monitoring System. Even though my own insurance company said no, he still gave me the honest news. The car rides great and now I just need to find a location for a road trip. More
Great job The staff was friendly and knowledgeable. They worked with me on the price instead of trying to hardball me. And they also didn't call or e-mail me ex The staff was friendly and knowledgeable. They worked with me on the price instead of trying to hardball me. And they also didn't call or e-mail me excessively. I would recommend them to anyone in the area to purchase from there. More
Excellent customer service Several months ago I started coming to Germain Mazda for service on my 2012 Mazda3 and I've been coming back ever since. Kyle and Jim in the service d Several months ago I started coming to Germain Mazda for service on my 2012 Mazda3 and I've been coming back ever since. Kyle and Jim in the service dept are outstanding, they get what it means to provide excellent customer service! Today I was there to have a vehicle inspection as I'm thinking about selling my mazda3. Kyle was great to work with and I met the general manager Sonny. They both took the time to review the inspection report with me and to explain what my car is worth. If you're looking to buy an mazda or have your mazda serviced I highly recommend Germain Mazda. The provide outstanding, quality service that can't be beat! Thank you, Steve More
For my first car financed car purchase, these guys were great to deal with! Would recommend to anyone! Damon was great, wasn't pushy, and was on my side . He knew my price limit and what I wanted for my tr great to deal with! Would recommend to anyone! Damon was great, wasn't pushy, and was on my side . He knew my price limit and what I wanted for my trade in and he made it happen! Loved the experience, and I Love my new 2010 mazda 3 hb ! More
Everything was great, i'm a bit tired to write a raving review but they did a great job and treated me very well. went out of their way to help me. Love the car! raving review but they did a great job and treated me very well. went out of their way to help me. Love the car! More
Just leased a 2014 Madza3 I went to Germain Mazda expecting to have a similarly negative experience as I did with my previous (non-Mazda) car purchase in 2008. However, Terry w I went to Germain Mazda expecting to have a similarly negative experience as I did with my previous (non-Mazda) car purchase in 2008. However, Terry was friendly, and very knowledgeable about the Mazda3s on the lot. I explained what I was looking for, the different makes/models I was looking at, and what my price range was. I enjoyed working with him and I did not feel pressured, talked down to, or hounded; instead I felt very comfortable with him, and everyone else that I met at Mazda. I also met someone in upper management, whose name I do not remember, and he talked to me briefly about the car, as well as the other makes I was looking at, and that, in the end, I had to pick the car that felt best for me. No pressure, no hard sells, just conversation. My interaction with Damon was very similar: very friendly and personable. I was very impressed with Mazda, and am enjoying my Mazda3, and will happily refer friends and family to them in the future. More