Germain Mazda of Columbus

Silver CX9 He made the car buying experience fun (as it could be) and easy. He kept us in the loop every step of the way and made it as smooth as possible. Not He made the car buying experience fun (as it could be) and easy. He kept us in the loop every step of the way and made it as smooth as possible. Not to mention we LOVE our CX9. If you have always felt hustled when buying a car (like I always did), go see Terry. I walked away feeling like we got a good deal on a good car with no hastle! Thanks Terry! More

Great Overall Experience from Start to Finish I went to Germain Mazda looking to test drive a used Mazda 3 and 6. I didn't know any of the sales staff and Chris Paul was the first one to greet us. I went to Germain Mazda looking to test drive a used Mazda 3 and 6. I didn't know any of the sales staff and Chris Paul was the first one to greet us. He was very candid and immediately identified what I was looking for. After test driving the 3 and 6 I had a tough decision to make. I really liked the 6 (2010 model) and was torn between it and a different brand. Chris took the initiative and let me take the 6 home overnight. I was sold the next day driving it back to the dealership. The price we received was very fair and there was never any pressure put on me throughout the decision making process. Chris and Damon made the experience from start to finish excellent for me. I highly recommend this dealership! More

First Car on my own and First Lease - Amazing Experience I am a recent college grad and am currently working towards my Master's Degree. I live in a state where I have no family so communication with them is I am a recent college grad and am currently working towards my Master's Degree. I live in a state where I have no family so communication with them is key especially when they are helping me make a big purchase such as a car. I am in debt (who isn't) due to college and don't have a lot of money laying around. However, it was time for a new car. I had never stepped foot in a dealership before and didn't know where to begin. I started looking up different cars and consumer reviews and went to Nissan and Acura before going into Mazda. For the sake of time, I will leave Acura out given that the car is a luxury vehicle, whereas Nissan and Mazda are more entry level vehicles. Walking into Nissan, I immediately felt that the salesman just wanted to make a profit. He truly didn't care which vehicle I was looking at as long as I was purchasing.... however, I didn't plan on purchasing and when he realized that, the costumer-salesman relationship quickly died. I wasn't happy with the way I was treated or how pushy the salesman was. I understand everyone has to make a living, but my car allows me to make mine.... so I planned to take my time in making a decision. After about a week of going no where and deciding against the Nissan, I remembered that there was a Mazda Dealership right next door to the Nissan dealership I had previously visited. My boyfriend and I were the first ones on the lot at Mazda and a gentleman came out, greeted us as if he wanted to help and enjoyed his job. Some may be thinking that he was so nice because it was the beginning of the day; however, I defend that his attitude and love for what he was doing never changed in all of the interactions I had with him during my car shopping experience and even afterwards. Anyways, we looked at a few different models, we went on a test drive, and then came the part where I had to explain my situation - my dad was just about to leave the country for a 6 month long business trip. Talking with him is limited but his help is needed in order for me to be able to buy/lease a car. Terry's demeanor never changed; his attitude towards me and my boyfriend stayed the same - he wanted to give us the information we needed in order for us to make a decision and was willing to be patient with me and my father. Simply because of his respect and kindness upon meeting us, I was willing to continue to work with him and then after how patient he was when I was explaining my specific situation, I knew I would purchase a car from him. We found the perfect car for me - Mazda 3 Touring! I love it!!! It gets great gas mileage and he even let me test drive that model (it wasn't the one I had previously test-drove) before making my decision. Upon making my decision, we started all of the paperwork and while doing that he introduced me to basically the entire staff at the dealership - the managers, the mechanics, and other salesmen. He calls often to check up on everything and is always quick in getting back with me if I have a question he must look into. I sincerely urge anyone who is looking for their first car, seventh car, or last car to go check out Germain Mazda and ask for Terry! He is truly an amazing person and is one of the only salesmen I have met that simply wants to make his customers happy and feel important. I was lucky enough to meet him and Germain Mazda is lucky to have him as their employee! More

Salesman Terry Johnson, Helping you to Find The Words I arrived at Germain Mazda, ready to buy, but not having any connection to any particular salesman. Terry Johnson was on hand and was very welcoming. I arrived at Germain Mazda, ready to buy, but not having any connection to any particular salesman. Terry Johnson was on hand and was very welcoming. He'll look you in the eye with no pretense, no games, and in no hurry to do more than listen to your needs. Terry is a dead ringer for actor Geoffrey Rush ( the speech therapist in the movie: The King's Speech). Like that character, expect a no-nonsense approach. Terry will give you the straight scoop, won't hide the cars' weaknesses, but knows his product. Not sure what model or color you want? Terry won't push you. Take your time and Terry will help you find your Mazda. So if you are looking for a guy who knows his cars, but also knows himself, ask for Terry, and he will help you find your voice. Jim Secrist Gahanna More

Client I recently purchased an Acura and Rusty did an outstanding job from start to finish! Even after the sales transaction, he offered excellent follow up I recently purchased an Acura and Rusty did an outstanding job from start to finish! Even after the sales transaction, he offered excellent follow up! More