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Germain Mazda of Columbus
Columbus , OH
495 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 495 reviews
July 31, 2014
"A blessing sent from above" My Husband and I were looking to purchase a car. We met Rusty Wilson who stayed past business hours while we discussed our options between two cars. My Husband and I were looking to purchase a car. We met Rusty Wilson who stayed past business hours while we discussed our options between two cars. He gave his honest opinion. After test driving the Mazda cx-5, we did not feel pressured into making a decision to purchase either car. We left without purchasing a car because we wanted to be sure in our decision making. We returned a month later to purchase the cx-5. Rusty was phenomenal, patient and very kind. I am enjoying my Mazda cx-5. He was the answer to our prayers. More
by 1kings
Employees Worked With
Rusty Wilson
July 28, 2014
Trade in on new purchase My wife and I went into the dealer to investigate options for trade in and purchase. Chris Paul greeted us and was very friendly; he was able to direc My wife and I went into the dealer to investigate options for trade in and purchase. Chris Paul greeted us and was very friendly; he was able to direct us to our salesperson, Russell Wilson. Rusty did a great job! He understood what we were looking for by actively listening to what we wanted, and then made a straight forward recommendation that was in line with our goals. Rusty made the process painless and fun. Damon was able to provide the final assist by making sure we understood the terms and conditions. He took a difficult topic and kept it short and simple. The whole team provided an all star experience! More
by Jaffejt
Employees Worked With
Damon Shorterage, Rusty Wilson
July 27, 2014
Wonderful Buying Experience I worked with Terry on my ultimate purchase of a 2014 Mazda3 S Touring 5-door. From the moment I contacted Germain Mazda and was connected with Terry I worked with Terry on my ultimate purchase of a 2014 Mazda3 S Touring 5-door. From the moment I contacted Germain Mazda and was connected with Terry, it has been a wonderful experience. I initially emailed the dealership on a Sunday evening, and Terry even responded that night to let me know he had received my request and would work on it first thing the next morning. Throughout the next day, Terry was incredibly attentive as we negotiated the sale of the car via email. Upon arrival at the dealership, Terry was fantastic. He had the particular vehicle I was looking to purchase ready for me to test drive. And as we walked through each step of the purchasing process. Terry thoughtfully explained everything and made sure to answer any questions I had. Overall, everyone I've worked with at Germain (including Damon, the finance guy) has been great. They made the stressful event of buying a car a fun experience! More
by jmlm07
Employees Worked With
Damon Shorterage, Terry Johnson
July 25, 2014
Best in Class My experience with Germain Mazda and Chris Paul has been great! Chris was so attentive, incredibly personable and pleasant throughout the entire proc My experience with Germain Mazda and Chris Paul has been great! Chris was so attentive, incredibly personable and pleasant throughout the entire process. The whole experience was a joy. That's right! It was a joy buying a new car (Mazda CX-5) and having that gut feeling that I was working with honorable people. That is something that is usually unheard of when buying a car, but with Germain and Chris Paul that is exactly what I got. I highly recommend Chris and I highly recommend Germain Mazda!! More
by zmcgee12
July 25, 2014
Honest and friendly We came in to test drive a 2003 Mazda Tribute. Rusty was our sales rep, he had the car ready to test drive and shared all the car details. Rusty was We came in to test drive a 2003 Mazda Tribute. Rusty was our sales rep, he had the car ready to test drive and shared all the car details. Rusty was great to work with but we were not ready to buy because we just started looking so we told him we would think about it. After searching online and at other dealerships we could not find anything that compared to the customer service and vehicle quality as Germain. We returned and bought the Mazda. Thank you Rusty! More
by mmchugh1
Employees Worked With
Rusty Wilson
July 17, 2014
2014 Mazda 3 iTouring sedan I went into the Germain Mazda dealership with the intention of buying a Mazda 3. I did my research before going in and read many reviews about it. I s I went into the Germain Mazda dealership with the intention of buying a Mazda 3. I did my research before going in and read many reviews about it. I showed up at the dealership and Terry welcomed me the second I walked in the door. I told him what I wanted and he was more then willing to help. We went outside and looked at some of the models and he explained the differences between the models and the difference in price. After telling him which I liked, we went for a test drive and he was fun in the car. He made sure I saw the awesome features of the car and explained a lot about it. After we got back, we went inside and did the paperwork for the car. While I was waiting in between signing documents, he took me around to introduce me to people (Sonny the Manager and Damon in Finance - both of which were awesome to talk to). I would later meet while bringing my car in for service and car washes. We swapped many stories of things we have experienced in our past and I never felt like I was bothering him or I was boring him. He seemed genuinely interested in everything I said. I have only owned the car for a few days now and he has already called to make sure I was happy with the purchase and if I had any questions or problems. If you are looking for a Mazda, I would highly recommend you going and talking to Terry. More
by Michael Kasek
Employees Worked With
Damon Shorterage, Sonny Sosniak, Terry Johnson
July 16, 2014
New Car in One Day I arrived at Germain Mazda yesterday after lunch to start my new car search. I had planned to shop the Morse Road "mile" to see what each dealer had t I arrived at Germain Mazda yesterday after lunch to start my new car search. I had planned to shop the Morse Road "mile" to see what each dealer had to offer. Germain Mazda was my first, and as it turned out, my only stop along that strip. After we had looked at a couple of the vehicles on the lot, Chris Paul came out to greet us. Very friendly and asked good questions about what I was looking for. He showed me the features of the Mazda 5...so many features I didn't know about from my online browsing. The selling feature for me was the sliding back doors. They will be so much easier for my passengers to enter and exit the vehicle. Chris answered all my questions and made the purchase a very pleasurable experience. I look forward to working with him again when I'm in the market for my next new car. I do wish it had an auto lift gate. Damon was very nice and walked me through the paper part of the process. He made this sometimes tortuous process a breeze. More
by rubad22
Employees Worked With
Damon Shorterage
July 07, 2014
Mazda3 Hatchback I called in Germain mazda to get an appointment . I got a call from Terry to follow up on the same . I went there to get a car which would suit all my I called in Germain mazda to get an appointment . I got a call from Terry to follow up on the same . I went there to get a car which would suit all my needs ... to be frank my first preference was Mini Cooper , but later the way i was explained about the features of the car by Terry Johnson i really liked Mazda3 Hatchback ... and Terry also help me get all that i needed in the car ..... He is sooo frndly , with the kind of experience he had , he was able to show me the road map of how i will be able to maintain the car down the lane for next 3 years . Not only he takes care of the client before the car is bought , he treats his clients the same way after also .. TERRY YOU ROCK .... Go see Germain Mazda and ask for Terry More
by vijjujyo
Employees Worked With
Terry Johnson
July 07, 2014
Personable and Genuine After dealing with and leaving dealerships with shady and intense dealers, I came upon Chris Paul. He was super helpful and patient with me. It was ve After dealing with and leaving dealerships with shady and intense dealers, I came upon Chris Paul. He was super helpful and patient with me. It was very refreshing after what I was experiencing that past month trying to find the right car for me. I felt very good after the purchase and hope that others looks to him for a great car purchasing experience. More
by speedyo
July 03, 2014
2014 Mazda3i hatchback My first visit to Germain will not be my last! I made connections with Terry Johnson via the website, in regards to financing, as I had identified th My first visit to Germain will not be my last! I made connections with Terry Johnson via the website, in regards to financing, as I had identified the car I was most interested in, the Mazda 3i hatchback. Terry was phenomenal, and an absolute professional. I will look him up when I return to buy my next car, and vehicles for my three daughters! Terry clearly read my needs from what I talked about, and he knew how best to take care of me. I couldn't have been more pleased with my experience at Germain. Furthermore, I was equally impressed with Sonny Sosniak. Sonny ran me through the final loan process, and explained things quite clearly. I will definitely return to Germain for my automotive needs More
by dad3mc
Employees Worked With
Sonny Sosniak, Terry Johnson
