Germain Mazda of Columbus

Stress-free and pleasant to work with I had an idea of what I wanted, so Bo didn't waste my time suggesting other options. He gave me the information I needed, and we got down to brass I had an idea of what I wanted, so Bo didn't waste my time suggesting other options. He gave me the information I needed, and we got down to brass tacks pretty quickly. After I left (without buying) he followed-up with me, but he wasn't pushy. When I went back to negotiate, he was honest and straightforward and got me a fair deal. Sometimes car buying can be about as enjoyable as a colonoscopy, but I left Germain feeling good about the whole experience, which is the best compliment I can give. More

Terry is the man! I have sold cars myself in the past, so I know what goes on behind the scenes and just how many shenanigans can happen. I approached this dealership I have sold cars myself in the past, so I know what goes on behind the scenes and just how many shenanigans can happen. I approached this dealership with the same skepticism as many people do but after speaking with and meeting Terry, I soon realized that this would be a great experience. Terry was a consummate professional, very personable and honest. He treated me well and laid everything out right up front. He went above and beyond for me and the entire experience was great and pretty much stress free. I would highly recommend both Terry and Germain Mazda to any potential buyers....on and my new Mazda 3 5-door is awesome too! More

Good Experience Got a Mazda from these guys, and they were not the first Mazda dealership that I went to. Terry, was super friendly and explained everything about all Got a Mazda from these guys, and they were not the first Mazda dealership that I went to. Terry, was super friendly and explained everything about all of the cars that I was interested in. More

Purchased a used Elantra I was looking for a nice used vehicle in the 10-12K range with excellent fuel economy. Rusty introduced himself when I walked in and was very helpful I was looking for a nice used vehicle in the 10-12K range with excellent fuel economy. Rusty introduced himself when I walked in and was very helpful. He went through a range of options with me based on what I was looking for. Rusty was very knowledgeable regarding the features and differences between the various vehicles. After reviewing several possibilities, I test drove the Elantra they had taken on trade in. They was no pressure selling, just helpful information. I appreciated the knowledge and professionalism that Rusty demonstrated. More

Pleasant experience The salesman Terry and the general manager Tim were comfortable to work with and accomplished in their tasks. I feel positive about my purchase at th The salesman Terry and the general manager Tim were comfortable to work with and accomplished in their tasks. I feel positive about my purchase at the dealership and would recommend to others. More

Car buying like it SHOULD be! After researching various cars, we narrowed our search down to the Mazda 3 Hatchback and then reached out to various dealers via the Internet looking After researching various cars, we narrowed our search down to the Mazda 3 Hatchback and then reached out to various dealers via the Internet looking for available inventory and price comparisons. Terry from Germaine contacted us in person within just a few minutes. We made an appointment for the next morning because they had the exact car and color we were looking for. Terry reviewed the features of the car, we took a test drive, and he provided us with a quote. We spent the next few hours comparing Germain's price to others we received and quickly realized their price was right on target. We arranged to seal the deal the next day. The whole experience was simple and free of any pressure. Terry was wonderful to work with. Everyone we met at Germain was friendly and courteous. More

Car buying with EASE I've been driving the same car for 16 years and really dreaded the pressure of going car shopping. Rusty made this experience SO easy. He even showe I've been driving the same car for 16 years and really dreaded the pressure of going car shopping. Rusty made this experience SO easy. He even showed me cars from other dealers in a comparison chart with all of the information that helped me make a good decision. When I arrived to purchase my car Rusty was so busy he was literally Running around to help everyone......not only did he service all of us, but he made sure all of the details were covered. I will DEFINITELY purchase another vehicle at Germain Mazda....maybe I won't wait 16 years next time! More

A comfortable, no pressure experience Brittany Lyons- The best salesperson we have ever dealt with... Not just within the car industry, but in general. She never pushed any "extras", "opti Brittany Lyons- The best salesperson we have ever dealt with... Not just within the car industry, but in general. She never pushed any "extras", "options", and never even pushed us to buy TODAY... She interacted with us & with our 4 children who were there with us, she had several co-workers & managers work on getting us the best possible deal... Best rates, best discounts & best "bank for our buck". Her personality, her demeanor, her loyalty to her customers & dedication to our needs exceeded all expectations. If you EVER need a new Mazda, are "just looking", or know anyone who is looking for a new car- Brittany Lyons- She is your girl! Thank you Brittany for suck an amazing experience... The dealership is also very open concept, offers a children corner visible from anywhere in the dealership... Overall i would rate this the best experience one could ask for! More

Perfect car buying experience I've had some not-so-great car buying experiences in the past so I don't have high expectations when it's time to make a new purchase. Our salesman, T I've had some not-so-great car buying experiences in the past so I don't have high expectations when it's time to make a new purchase. Our salesman, Terry, could not have made the experience any easier. He showed me around the car without making me feel inadequate and then sent me on my way to test drive the car. When I got back to the dealership with a few reservations, he helped me realize that it was the perfect time to turn in my car for a new one. Plus, during the entire process he kept my daughter entertained, which is always a plus. The financial manager, Damon, made the signing process easy, fast, and enjoyable. I could not have asked for a better experience. More