
Germain Mazda of Columbus
Columbus , OH
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Rusty is awesome! I was looking for a Honda, Nissan, and a Ford at first. But I had some friends recommended me to at least check out the Mazda dealership to talk to Ru I was looking for a Honda, Nissan, and a Ford at first. But I had some friends recommended me to at least check out the Mazda dealership to talk to Rusty and not did he get me into a SUV (which is what I wanted) but showed me the benefits a CX-7 provided for me and my family. I am very please with the customer service and experience the staff at the Mazda dealership provided! Special thanks goes Rusty Wilson, Mr. Tim and the rest of the Germain Mazda Staff! More
Good business wuth Rusty! Actually, this is my first time to buy a car. Rusty helped me a lot and he is honest and kind. He tried hard to make best offer for me, and gave usefu Actually, this is my first time to buy a car. Rusty helped me a lot and he is honest and kind. He tried hard to make best offer for me, and gave useful info as fast as he can when I asked. I absolutely recommend him to people who are considering to buy the Mazda now. More
Best car buying experience From the moment Rusty Wilson approached us in the showroom, it was a very pleasant and positive experience. Rusty was extremely knowledgeable, friend From the moment Rusty Wilson approached us in the showroom, it was a very pleasant and positive experience. Rusty was extremely knowledgeable, friendly, gracious, and not at all pushy. I would certainly return to Germain Mazda, and would ask to deal with Rusty. Everyone we have dealt with has been friendly and helpful. We got a good deal, and had a good experience More
Intense Rusty and the other employees were extremely courteous and overtly wanted my business much more so than any other dealer I had been to. For some peopl Rusty and the other employees were extremely courteous and overtly wanted my business much more so than any other dealer I had been to. For some people it might border on being pushy and I did spend several hours at the dealership when I simply wanted a quote. However in the end I am glad I made the decision to buy from them as they really do want to take care of you as a customer and make sure you have everything you need throughout the process. They were willing to match a quote that I received at another dealer and along with their free servicing at specific milestones it made the choice easy. They had a good selection of inventory and were very knowledgeable. More
Chris Paul is amazing! he goes above and beyond! Chris Paul was amazing and he has true passion about the Mazda and extends his genuine customer service, after the purchase! He is a gem and is sincer Chris Paul was amazing and he has true passion about the Mazda and extends his genuine customer service, after the purchase! He is a gem and is sincerely appreciated! :) Prior to working with Chris Paul, I worked with Lew and he is brilliant as well. Their character is rare, yet highly appreciated! More
A pleasant experience. Brittany and the rest of the team were very friendly and professional. I visited two other Mazda dealerships in Columbus, and I found the experience Brittany and the rest of the team were very friendly and professional. I visited two other Mazda dealerships in Columbus, and I found the experience at Germain to be superior. After a month of dealing with their service and business departments after the sale, I find that their good customer service has continued to be excellent. I believe they are sincere in their efforts to develop long term positive customer relationship. More
Excellent experience. Would recommend Terry to anyone looking for a new Mazda. Very knowledgeable and friendly. He made the four hour buying process very tolerable. Best bu Would recommend Terry to anyone looking for a new Mazda. Very knowledgeable and friendly. He made the four hour buying process very tolerable. Best buying experience I have had including the purchase of a new Mercedes. Unobtrusive manager who showed concern for the sale but did not butt in. Terry could answer all questions. More
A very long four hours, but, well worth it. Terry is a great salesperson. He took care of us during a long, drawn-out process. We loved his stories from past experiences! He even complimented Terry is a great salesperson. He took care of us during a long, drawn-out process. We loved his stories from past experiences! He even complimented my sports team...the Steelers! More
Stress-free and pleasant to work with I had an idea of what I wanted, so Bo didn't waste my time suggesting other options. He gave me the information I needed, and we got down to brass I had an idea of what I wanted, so Bo didn't waste my time suggesting other options. He gave me the information I needed, and we got down to brass tacks pretty quickly. After I left (without buying) he followed-up with me, but he wasn't pushy. When I went back to negotiate, he was honest and straightforward and got me a fair deal. Sometimes car buying can be about as enjoyable as a colonoscopy, but I left Germain feeling good about the whole experience, which is the best compliment I can give. More
Terry is the man! I have sold cars myself in the past, so I know what goes on behind the scenes and just how many shenanigans can happen. I approached this dealership I have sold cars myself in the past, so I know what goes on behind the scenes and just how many shenanigans can happen. I approached this dealership with the same skepticism as many people do but after speaking with and meeting Terry, I soon realized that this would be a great experience. Terry was a consummate professional, very personable and honest. He treated me well and laid everything out right up front. He went above and beyond for me and the entire experience was great and pretty much stress free. I would highly recommend both Terry and Germain Mazda to any potential buyers....on and my new Mazda 3 5-door is awesome too! More