Germain Mazda of Columbus

Happy Family! I was over the car I have I loved the car so much but I knew that there would be one promblem after the next. I had replaced a lot on my now old Mazda I was over the car I have I loved the car so much but I knew that there would be one promblem after the next. I had replaced a lot on my now old Mazda Tribute and it hurt a little to let go but I have a family and this became a big worry for us. We knew it was time for new options so we went to Germain mazda and was greated by a wounderful sales person Bo. He listened to out needs and made sure he worked with us. The rest of the staff involved were also were friendly and made us feel like we were at home. The wait was a bit much with my fiance and I little one but it was well worth it. We left with our new ride 2011 subaru forester. I had to have everything my previous car had and I expected a little more. I had researched cars the night before we went and Bo was on point with my choices without me having to explain and that you rarley find. Needless to save my family and I are more thn happy overall not to mention Bo is a die hard buckeye fan which was off the record a big thing for us. :) More

Very nice shopping experience! We had settled on wanting a newer Kia Sedona with under 70,000 miles and they are tough to find. We drove an hour and a half to Germain Mazda to see We had settled on wanting a newer Kia Sedona with under 70,000 miles and they are tough to find. We drove an hour and a half to Germain Mazda to see one and had Rusty waiting for us. He was super friendly, but not in that over the top used car salesman way! He was genuine, friendly, not high pressure and very helpful. We weren't a tough sale as they had what we wanted at a fair price already, but Rusty worked diligently to make sure the van was detailed properly (it wasn't when we first got there), minor repairs made (new wiper blades for a safe trip home in a heavy snowfall), and he got us a full tank of gas (going himself because the young detailers were inexperienced driving in such heavy snow). Those extra efforts meant a lot and we really enjoyed this car shopping experience! More

Great deal, Great Guy For me this was a long and difficult search. I had been looking for an FJ cruiser for nearly 3 months before the one here at Germain Mazda showed up. For me this was a long and difficult search. I had been looking for an FJ cruiser for nearly 3 months before the one here at Germain Mazda showed up. For me I was looking for price and value of the car, less concerned than what the trip would be to get exactly what I wanted. I first contacted Terry asking him if he could provide me some pictures of the frame and body. I was worried about rust on the frame and body of the car. I have asked a few dealers to do this for me and got limited results. when I asked Terry I was surprised 30 minutes later I got 10 or so pictures of the under side of the vehicle from it up on a lift. Giving me a good Idea what the car has gone through and what condition it was in. And for that it was in great condition. Terry was also understanding that I couldn't just drive down immediately to see the car and help my Uncle who I had asked to test drive it for me to take a ride to test to see if everything was all good. and it was the car was nearly spot less. That weekend I decided to make the trip a grueling 260 mile drive in heavy snow fall and poor roads. When I got there the vehicle was spotless, looked great ran great and was in next to new condition. Terry was there the whole way helping to make sure that I got what I was looking for and at the right price. The meeting and paperwork were also quite painless as well, especially after 7 hours of miserable highway driving and the anticipation of a return journey of the same length and grade. When it was all said an done the team at Germain mazda did a great job. They were not to pushy with the sales, went above and beyond to help me with my situation, and made the final steps as easy and painless as they could. All in all I would recommend Terry Or any one else at the Germain Mazda team for any one looking for a good car. More

Rusty is awesome! I was looking for a Honda, Nissan, and a Ford at first. But I had some friends recommended me to at least check out the Mazda dealership to talk to Ru I was looking for a Honda, Nissan, and a Ford at first. But I had some friends recommended me to at least check out the Mazda dealership to talk to Rusty and not did he get me into a SUV (which is what I wanted) but showed me the benefits a CX-7 provided for me and my family. I am very please with the customer service and experience the staff at the Mazda dealership provided! Special thanks goes Rusty Wilson, Mr. Tim and the rest of the Germain Mazda Staff! More

Good business wuth Rusty! Actually, this is my first time to buy a car. Rusty helped me a lot and he is honest and kind. He tried hard to make best offer for me, and gave usefu Actually, this is my first time to buy a car. Rusty helped me a lot and he is honest and kind. He tried hard to make best offer for me, and gave useful info as fast as he can when I asked. I absolutely recommend him to people who are considering to buy the Mazda now. More

Best car buying experience From the moment Rusty Wilson approached us in the showroom, it was a very pleasant and positive experience. Rusty was extremely knowledgeable, friend From the moment Rusty Wilson approached us in the showroom, it was a very pleasant and positive experience. Rusty was extremely knowledgeable, friendly, gracious, and not at all pushy. I would certainly return to Germain Mazda, and would ask to deal with Rusty. Everyone we have dealt with has been friendly and helpful. We got a good deal, and had a good experience More

Intense Rusty and the other employees were extremely courteous and overtly wanted my business much more so than any other dealer I had been to. For some peopl Rusty and the other employees were extremely courteous and overtly wanted my business much more so than any other dealer I had been to. For some people it might border on being pushy and I did spend several hours at the dealership when I simply wanted a quote. However in the end I am glad I made the decision to buy from them as they really do want to take care of you as a customer and make sure you have everything you need throughout the process. They were willing to match a quote that I received at another dealer and along with their free servicing at specific milestones it made the choice easy. They had a good selection of inventory and were very knowledgeable. More

Chris Paul is amazing! he goes above and beyond! Chris Paul was amazing and he has true passion about the Mazda and extends his genuine customer service, after the purchase! He is a gem and is sincer Chris Paul was amazing and he has true passion about the Mazda and extends his genuine customer service, after the purchase! He is a gem and is sincerely appreciated! :) Prior to working with Chris Paul, I worked with Lew and he is brilliant as well. Their character is rare, yet highly appreciated! More

A pleasant experience. Brittany and the rest of the team were very friendly and professional. I visited two other Mazda dealerships in Columbus, and I found the experience Brittany and the rest of the team were very friendly and professional. I visited two other Mazda dealerships in Columbus, and I found the experience at Germain to be superior. After a month of dealing with their service and business departments after the sale, I find that their good customer service has continued to be excellent. I believe they are sincere in their efforts to develop long term positive customer relationship. More

Excellent experience. Would recommend Terry to anyone looking for a new Mazda. Very knowledgeable and friendly. He made the four hour buying process very tolerable. Best bu Would recommend Terry to anyone looking for a new Mazda. Very knowledgeable and friendly. He made the four hour buying process very tolerable. Best buying experience I have had including the purchase of a new Mercedes. Unobtrusive manager who showed concern for the sale but did not butt in. Terry could answer all questions. More