
Germain Mazda of Columbus
Columbus , OH
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Good experience Everything was straight forward, there were no sales gimmicks, and I was treated with respect. I would recommend any potential Mazda customer to visit Everything was straight forward, there were no sales gimmicks, and I was treated with respect. I would recommend any potential Mazda customer to visit their dealership. More
Excellent to work with This is my first car and I had the best experience in choosing what I want with their help! The staff is friendly and amazing to work with. This is my first car and I had the best experience in choosing what I want with their help! The staff is friendly and amazing to work with. More
Happy with my experience at Germain I'm driving a 2016 CX5 Mazda - red with parchment leather interior - and I'm very happy! I shopped around at another Mazda dealership and test drove I'm driving a 2016 CX5 Mazda - red with parchment leather interior - and I'm very happy! I shopped around at another Mazda dealership and test drove comparable Hondas & Jeeps but what sold me was based on two things: I loved all the features of the car and how the people at Germain treated me. I'm a 60 year old female and appreciate how sincere they were in asking for my business. No creepy car sales approach at Germain. I was treated well and I would recommend this dealership - and this car -- to everyone looking for a great car buying experience. More
Awesome! Great service and they are willing to make you happy! Feels like family! We had a very good experience buying a Mazda CX5! Rusty is awesome! Great service and they are willing to make you happy! Feels like family! We had a very good experience buying a Mazda CX5! Rusty is awesome! More
They know how a customer should be treated! I put a lot of thought and research into my new car purchase. When I walked into Germain Mazda and told them that, expained exactly what I wanted, and I put a lot of thought and research into my new car purchase. When I walked into Germain Mazda and told them that, expained exactly what I wanted, and asked for their very best quote they did exactly that. Not once did they question my choice or try to sell me something else - which is what Byers did...Ricart didn't seem the least bit interested in my business. The guys asked for my business and stood behind that. As a woman, many people told me to bring a man. Not necessary at this dealership; respect is their priority and they earned mine in return. Germain Mazda employs people who are honest, caring, and enjoy what they do. I anticipate that my future interactions with Terry and the other staff will be positive as well (so much so that less than 24 hours after buying my car I have already confidently recommended them to a friend.) More
Fantastic service from Bo and Germain Mazda. I was quite impressed with the efficacy and amicability of the sales team at this establishment. From the time that I stepped in until pulling out in I was quite impressed with the efficacy and amicability of the sales team at this establishment. From the time that I stepped in until pulling out in my new Challenger, I felt very satisfied with the interactions I had with the crew. Bo, the salesman, was informative, congenial and down to earth. His friendly approach was very welcome, especially considering that he was handling two clients at once. Id highly recommend his services to anyone looking to purchase a new vehicle. The offer I received was directly in line with my stated budget and desired payment options. Damon attended to the financial transaction and was extremely affable and helpful. Everything he explained was clear and concise, and I felt no undue pressure to purchase anything I knew I couldnt afford. I truly had no intention of buying a car that quickly, but the stars aligned and I couldnt be happier! More
Rusty was AMAZING I must say that my experience here was absolutely amazing! I felt welcomed when I first started working with Rusty. He was very understanding of my ne I must say that my experience here was absolutely amazing! I felt welcomed when I first started working with Rusty. He was very understanding of my needs, he wasn't pushy and really listened to what I was looking for. He found me a few different options and let me decide what I wanted. He answered all of my questions and was HIGHLY personable. The staff, in general, love working there. You can really tell that they love working for the company and what they do. They provided excellent service and I didn't feel pressured to make a decision. I did end up buying a car but not because I was pressured into it. I would highly recommend this dealership and I would highly recommend asking for Rusty. Best experience with a dealership! More
Flexible, helpful and honest I went into Germain knowing I wanted the Mazda 3, but I was looking for a better customer experience. I had two negative experiences at Byers and Rica I went into Germain knowing I wanted the Mazda 3, but I was looking for a better customer experience. I had two negative experiences at Byers and Ricart and was just wanting someone to work with me a bit more than the other dealers. Terry was helpful and honest. He was straight up about cost and fees and worked with me to make the car work in my budget. The service Terry and the Germain team provided me was (and likely will continue to be) great. More
buying 2016 Mazda 6 GT At 62 years of age, I have dealt with many car dealers...most were weasels. This dealership is a refreshing change. It was like dealing with family m At 62 years of age, I have dealt with many car dealers...most were weasels. This dealership is a refreshing change. It was like dealing with family members..honest and kind. I would highly recommend visiting this dealer and especially the two salesman Terry Johnson and Tim Nilsen. They both were excellent. More
amazing experience Rusty was awesome! I was in a bad car accident July 4 2014 and totaled my car so I was on the hunt for a new one. Told him my price range and what I w Rusty was awesome! I was in a bad car accident July 4 2014 and totaled my car so I was on the hunt for a new one. Told him my price range and what I wanted to pay a month. We found a car I fell in love with and he did everything to hold onto it while we got everything settled with the insurance. never once was too pushy and even after I bought my car has made sure everything has been okay! Def recommend Rusty! I will probably never go anywhere else to purchase a vehicle again. More