
Germain Mazda of Columbus
Columbus , OH
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Excellent experience Rusty is a true professional, knowledgeable, and very nice to talk with. Tim did a wonderful job pinch hitting when Rusty was busy. Everyone here is f Rusty is a true professional, knowledgeable, and very nice to talk with. Tim did a wonderful job pinch hitting when Rusty was busy. Everyone here is first rate. There was never any pressure to buy now or buy more than we wanted. More
Courteous, professional, and honest Our experience was as pleasant as we could have hoped for. Everyone was helpful, knowledgeable, and were most interested in helping us get the car we Our experience was as pleasant as we could have hoped for. Everyone was helpful, knowledgeable, and were most interested in helping us get the car we wanted at the price we were looking to pay. Never felt any pressure to move too quickly or to upgrade (or settle) for something I didn't want. Thanks to the entire staff, and looking forward to having a relationship with them in the future. More
Real Professionals Every individual that I came upon at Germain Mazda was kind, courteous, and helpfull. Rusty is a complete professional, relaxed and so easy to talk to Every individual that I came upon at Germain Mazda was kind, courteous, and helpfull. Rusty is a complete professional, relaxed and so easy to talk to. There was absolutely no pressure, everyone was simply there to help you get exactly what you wanted every step of the way. I really enjoyed meeting Rusty, Tim and Sonny and would absolutely consider them friends. I can't recall his name, but a shout out to the young man in sales that was a graduate of Columbus Academy and Miami, a nice young man. Also to Sonny's son who cleans and buffs up the cars, a great kid that really pays attention to detail. Thanks again Rusty, you have earned my highest praise and reccomendaton. More
Good experience Everything was straight forward, there were no sales gimmicks, and I was treated with respect. I would recommend any potential Mazda customer to visit Everything was straight forward, there were no sales gimmicks, and I was treated with respect. I would recommend any potential Mazda customer to visit their dealership. More
Excellent to work with This is my first car and I had the best experience in choosing what I want with their help! The staff is friendly and amazing to work with. This is my first car and I had the best experience in choosing what I want with their help! The staff is friendly and amazing to work with. More
Happy with my experience at Germain I'm driving a 2016 CX5 Mazda - red with parchment leather interior - and I'm very happy! I shopped around at another Mazda dealership and test drove I'm driving a 2016 CX5 Mazda - red with parchment leather interior - and I'm very happy! I shopped around at another Mazda dealership and test drove comparable Hondas & Jeeps but what sold me was based on two things: I loved all the features of the car and how the people at Germain treated me. I'm a 60 year old female and appreciate how sincere they were in asking for my business. No creepy car sales approach at Germain. I was treated well and I would recommend this dealership - and this car -- to everyone looking for a great car buying experience. More
Awesome! Great service and they are willing to make you happy! Feels like family! We had a very good experience buying a Mazda CX5! Rusty is awesome! Great service and they are willing to make you happy! Feels like family! We had a very good experience buying a Mazda CX5! Rusty is awesome! More
They know how a customer should be treated! I put a lot of thought and research into my new car purchase. When I walked into Germain Mazda and told them that, expained exactly what I wanted, and I put a lot of thought and research into my new car purchase. When I walked into Germain Mazda and told them that, expained exactly what I wanted, and asked for their very best quote they did exactly that. Not once did they question my choice or try to sell me something else - which is what Byers did...Ricart didn't seem the least bit interested in my business. The guys asked for my business and stood behind that. As a woman, many people told me to bring a man. Not necessary at this dealership; respect is their priority and they earned mine in return. Germain Mazda employs people who are honest, caring, and enjoy what they do. I anticipate that my future interactions with Terry and the other staff will be positive as well (so much so that less than 24 hours after buying my car I have already confidently recommended them to a friend.) More
Fantastic service from Bo and Germain Mazda. I was quite impressed with the efficacy and amicability of the sales team at this establishment. From the time that I stepped in until pulling out in I was quite impressed with the efficacy and amicability of the sales team at this establishment. From the time that I stepped in until pulling out in my new Challenger, I felt very satisfied with the interactions I had with the crew. Bo, the salesman, was informative, congenial and down to earth. His friendly approach was very welcome, especially considering that he was handling two clients at once. Id highly recommend his services to anyone looking to purchase a new vehicle. The offer I received was directly in line with my stated budget and desired payment options. Damon attended to the financial transaction and was extremely affable and helpful. Everything he explained was clear and concise, and I felt no undue pressure to purchase anything I knew I couldnt afford. I truly had no intention of buying a car that quickly, but the stars aligned and I couldnt be happier! More
Rusty was AMAZING I must say that my experience here was absolutely amazing! I felt welcomed when I first started working with Rusty. He was very understanding of my ne I must say that my experience here was absolutely amazing! I felt welcomed when I first started working with Rusty. He was very understanding of my needs, he wasn't pushy and really listened to what I was looking for. He found me a few different options and let me decide what I wanted. He answered all of my questions and was HIGHLY personable. The staff, in general, love working there. You can really tell that they love working for the company and what they do. They provided excellent service and I didn't feel pressured to make a decision. I did end up buying a car but not because I was pressured into it. I would highly recommend this dealership and I would highly recommend asking for Rusty. Best experience with a dealership! More