Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Mazda of Columbus
Columbus , OH
496 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 496 reviews
July 09, 2015
Mazda CX-5 Purchase My wife and I purchased a 2016 CX-5 utilizing the Mazda S-Plan. The sales consultant, Terry, was professional and helpful through the entire process. My wife and I purchased a 2016 CX-5 utilizing the Mazda S-Plan. The sales consultant, Terry, was professional and helpful through the entire process. Buying a new vehicle is always a massive decision and we knew exactly what we were looking for, the only question was where we were planning to buy. Terry put us at ease immediately and the overall buying process was exceptional. More
by shanemurphy19
Employees Worked With
Sonny Sosniak, Terry Johnson
July 05, 2015
Excellent Experience Bo was knowledgeable about the product and was nice to work with. I appreciate his patience while showing me the features of my new car. Bo was knowledgeable about the product and was nice to work with. I appreciate his patience while showing me the features of my new car. More
by pandabear1
Employees Worked With
Bo Stranzin
July 02, 2015
People very good to work with Had an issue to clear up about a benefit I was due. Rusty Wilson, a salesman for Germain listened and very quickly resolved to issue in my favor. He c Had an issue to clear up about a benefit I was due. Rusty Wilson, a salesman for Germain listened and very quickly resolved to issue in my favor. He cut through possible red tape and gave me a favorable answer kin just a few minutes. More
by Bill C
Employees Worked With
Rusty Wilson
June 30, 2015
Love my car, disappointed with Damon Shorterage Rusty Wilson sold me my car and was totally fantastic. He was knowledgeable and helpful in every way. My experience at the dealership was very positiv Rusty Wilson sold me my car and was totally fantastic. He was knowledgeable and helpful in every way. My experience at the dealership was very positive, but since I left it has been a complete hassle. I was told that canceling my extended warranty would be extremely simple, so I bought it, being unsure if I needed it. I have been trying to cancel it for nearly two months. I left half a dozen phone messages for Damon Shorterage before I got a hold of him. He then told me he took care of the issue at hand, which he has still not done -- three weeks later. Kindness at the time of sale is important, but following through afterwards is far more crucial, as it speaks of what really motivates. I am beyond disappointed. More
by Danielleking
Employees Worked With
Damon Shorterage, Rusty Wilson
June 29, 2015
Fantastic first car experience Terry is definitely a pleasure to work with when buying your first car; he is to the point and knowledgeable of the product he is selling. He worked w Terry is definitely a pleasure to work with when buying your first car; he is to the point and knowledgeable of the product he is selling. He worked with my mother and I to find my first new car purchase and diligently worked with the finance team to agree on a price that worked for me. I would definitely recommend Terry Johnson to anyone looking to buy a new Mazda or to just check out what the Mazda lineup has to offer. More
by Fausnaugh.21
Employees Worked With
Tim Nilsen, Sonny Sosniak, Terry Johnson
June 27, 2015
Excellent experience Rusty is a true professional, knowledgeable, and very nice to talk with. Tim did a wonderful job pinch hitting when Rusty was busy. Everyone here is f Rusty is a true professional, knowledgeable, and very nice to talk with. Tim did a wonderful job pinch hitting when Rusty was busy. Everyone here is first rate. There was never any pressure to buy now or buy more than we wanted. More
by Mike N
Employees Worked With
Rusty Wilson, Tim Nilsen, Sonny Sosniak
June 25, 2015
Courteous, professional, and honest Our experience was as pleasant as we could have hoped for. Everyone was helpful, knowledgeable, and were most interested in helping us get the car we Our experience was as pleasant as we could have hoped for. Everyone was helpful, knowledgeable, and were most interested in helping us get the car we wanted at the price we were looking to pay. Never felt any pressure to move too quickly or to upgrade (or settle) for something I didn't want. Thanks to the entire staff, and looking forward to having a relationship with them in the future. More
by Chris
Employees Worked With
Damon Shorterage, Sonny Sosniak, Terry Johnson
June 25, 2015
Real Professionals Every individual that I came upon at Germain Mazda was kind, courteous, and helpfull. Rusty is a complete professional, relaxed and so easy to talk to Every individual that I came upon at Germain Mazda was kind, courteous, and helpfull. Rusty is a complete professional, relaxed and so easy to talk to. There was absolutely no pressure, everyone was simply there to help you get exactly what you wanted every step of the way. I really enjoyed meeting Rusty, Tim and Sonny and would absolutely consider them friends. I can't recall his name, but a shout out to the young man in sales that was a graduate of Columbus Academy and Miami, a nice young man. Also to Sonny's son who cleans and buffs up the cars, a great kid that really pays attention to detail. Thanks again Rusty, you have earned my highest praise and reccomendaton. More
by Steinberg0216
Employees Worked With
Rusty Wilson, Tim Nilsen, Sonny Sosniak
June 16, 2015
Good experience Everything was straight forward, there were no sales gimmicks, and I was treated with respect. I would recommend any potential Mazda customer to visit Everything was straight forward, there were no sales gimmicks, and I was treated with respect. I would recommend any potential Mazda customer to visit their dealership. More
by Plarinto
Employees Worked With
Damon Shorterage, Sonny Sosniak, Terry Johnson
June 14, 2015
Excellent to work with This is my first car and I had the best experience in choosing what I want with their help! The staff is friendly and amazing to work with. This is my first car and I had the best experience in choosing what I want with their help! The staff is friendly and amazing to work with. More
by Shrav132
Employees Worked With
Terry Johnson
