Germain Mazda of Columbus

Best Salesman Ever! Recently bought a used car for our teenage daughter from Rusty. He epitomizes what "great customer service" should look like. He treated us as if we Recently bought a used car for our teenage daughter from Rusty. He epitomizes what "great customer service" should look like. He treated us as if we were buying the most expensive car on the lot, even though the car we purchased is 11 years old. The entire buying process took several days because of our busy work and life schedules; but Rusty remained patient and went above and beyond to accommodate our schedules and help us seal the deal. I typically dread the whole car shopping/buying experience, but I'd definitely buy another car from Rusty! More

Great experience buying 2nd vehicle. My wife bought her Mazda from Terry. He made the experience so easy, I knew I was going to buy my next car from him. Super friendly and willing to tak My wife bought her Mazda from Terry. He made the experience so easy, I knew I was going to buy my next car from him. Super friendly and willing to take time to answer all your questions. More

A wonderful car buying experience Even though I bought a used truck at Germain Mazda of Columbus, I was treated as though it was a brand new $50,000 vehicle. I had the pleasure of dea Even though I bought a used truck at Germain Mazda of Columbus, I was treated as though it was a brand new $50,000 vehicle. I had the pleasure of dealing with Bo Stranzin, who was a real class act and rolled out the red carpet for me. He and another salesman even followed me back to my hometown in Dayton, Ohio, nearly 100 miles away, to get the truck to my home. If you are in the market for a new or used vehicle, I would highly recommend going to see Bo Stranzin at Germain Mazda of Columbus. More

The best car doctor sales consultant The best sales consultant I have ever work with trust me because I buy car all the time and ship them to Africa. I have work with 100s of car sales co The best sales consultant I have ever work with trust me because I buy car all the time and ship them to Africa. I have work with 100s of car sales consultant. More

Knowledgeable and helpful My experience with Terry at Germain Mazda was a great one. Terry did everything he could to help me get the car I wanted. He was very knowledgable and My experience with Terry at Germain Mazda was a great one. Terry did everything he could to help me get the car I wanted. He was very knowledgable and explained everything I needed to know. I would highly recommend Terry and Germain Mazda to anyone. It was overall a great experience and took the stress out of buying my first car! More

Summary The staff at Germain Mazda was amazing! Damon Shorterage in financing was the best! Bo in sales was very helpful and great to work with! I would re The staff at Germain Mazda was amazing! Damon Shorterage in financing was the best! Bo in sales was very helpful and great to work with! I would recommend anyone looking for a new car to them! More

Again, an amazing experience I have bought 5 cars from Rusty, and as always, he is amazing. Not only does Rusty explain every detail of the car buying experience, from details ab I have bought 5 cars from Rusty, and as always, he is amazing. Not only does Rusty explain every detail of the car buying experience, from details about the car to the financing process. He is patient and answers every question skillfully. When I'm ready for car number 6, I will definitely call Rusty again! More

Informative, supportive and personable Ms. Lyons professional demeanor made certain the correct paperwork was initialed in all the right places by an anxious customer (me). She was able to Ms. Lyons professional demeanor made certain the correct paperwork was initialed in all the right places by an anxious customer (me). She was able to defuse my being nervous with flashes of humor that completely set me at ease. I have told everyone that my car purchase experience at Germain was actually enjoyable. I was given a tour of the dealership and introduced to the staff in the service bay. We collected business cards to facilitate my contacts in the future with Germain. I am completely happy with my lovely car and my treatment by Germain Mazda. Well done Brittany. Thank you so much for your good salesmanship. More

very pleased! I'd called and spoke with Terry the day before to schedule a test drive, for my wife, in the 2016 Mazda CX-5 AWD Grand Touring with I-Active. I'd done I'd called and spoke with Terry the day before to schedule a test drive, for my wife, in the 2016 Mazda CX-5 AWD Grand Touring with I-Active. I'd done my homework for over two months prior, and knew what I was going for. When we arrived, Terry greeted us at the door, offered refreshments, and began to gather details on the trim level of the vehicle we were to test drive. He then retrieved the model requested, and knowledgeably explained every feature, knob, and button to my wife before starting the test drive. All through the test drive, Terry was extremely cordial and informative. He took the time to demonstrate features like the reverse camera, turn radius, lane assist, and many others. He touched on all of the selling points that had impressed/sold me during my research! As I've mentioned, he's very informed! Upon returning, we got down to business and finished with Damon, who explained the financial side very eloquently! My wife drove off with a new car! The process was painless and friendly! Awesome job!! More

Comfortable and Enlightening Rusty explained to me how my car works, while demonstrating a great deal of patience for my lack of car knowledge. He not only has a charismatic pers Rusty explained to me how my car works, while demonstrating a great deal of patience for my lack of car knowledge. He not only has a charismatic personality that makes you feel welcome, but educated me further into his scope of practice. More