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Germain Mazda of Columbus

Columbus , OH

Overview
Reviews
Vehicles
4.8
494 Reviews
Call Dealership (614) 583-2012
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4330 Morse Road

Columbus , OH

43230

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Showing 494 reviews

August 07, 2024

Good salesmen , They knew what they were talking about. The place was spotless and all employees were very helpfull More

by Dickfritz128
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris James very helpfull, Mike Worthington, Terry Johnson
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Aug 08, 2024 -

Germain Mazda of Columbus responded

Thanks for the great feedback! We're glad to hear our team at Germain Mazda East of Columbus provided knowledgeable service and a clean environment. We appreciate your support!

August 06, 2024

Spencer did a great job taking doing an oil change on my Wife’s car, and even washed it for her. Great service and great dealership. Highly recommend. More

by willmiller381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer, Paul Germain, Mike Worthington, Tim Nilsen, Sonny Sosniak, Terry Johnson
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Aug 07, 2024 -

Germain Mazda of Columbus responded

Will, thanks for recommending Germain Mazda East of Columbus! We're glad Spencer provided excellent service and took great care of your wife's car.

July 27, 2024

Jordan at Gremain is awesome! He got me a great deal, was patient with my questions and made me feel like family. He's also the guy you want when talking about Mazda car tech, ser More

by caroleschwarz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bostic
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Jul 29, 2024 -

Germain Mazda of Columbus responded

Carole, we're delighted to hear that Jordan made your experience at Germain Mazda East of Columbus so positive! Thanks for sharing this wonderful feedback and enjoy your new ride!

July 24, 2024

The quality of the service is outstanding. They always communicate what is going on with the servicing of your vehicle More

by dale23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer and Amy in the service dept
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Jul 24, 2024 -

Germain Mazda of Columbus responded

Thank you for highlighting the outstanding service and communication at Germain Mazda East of Columbus! We appreciate your feedback and look forward to serving you again.

March 28, 2024

Always timely and great customer service with a smile service staff is always friendly and kind More

by Fran B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Germain
Report | Print
Mar 28, 2024 -

Germain Mazda of Columbus responded

We are honored to receive your support, Fran. Thank you! - Germain Mazda East of Columbus Team

March 10, 2024

Had my car for 1week didn’t give a a rental car I had to personally rent a car and pay for it on my owe somewhere else but what’s worse is that after 1 weeks they said they can’t fix it because of other pre More

by Madza
Recommend Dealer
No
Employees Worked With
Amy and Spencer , Mike Worthington
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Mar 11, 2024 -

Germain Mazda of Columbus responded

I'm sorry to learn about your recent experience with us. It's certainly not our intention to cause any inconvenience or frustration. We'd like the opportunity to discuss this further and see how we can assist in resolving these issues. Please reach out at your earliest convenience so that we may do so - Thank you, Grant Garrison - Service Manager - 614-802-5918

March 07, 2024

We’ve have bought several cars from Germain Mazda and have had a wonderful experience every time. Jordan Bostic is welcoming and very easy to work with! I highly recommend this dealership and ask for J More

by Shannon.madison7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Worthington, Tim Nilsen
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Mar 07, 2024 -

Germain Mazda of Columbus responded

Shannon, we're delighted to know that you've had consistently wonderful car-buying experiences with us at Germain Mazda East of Columbus. It's especially great to hear Jordan has been a big part of that! Thanks for recommending our dealership, we truly appreciate it.

February 21, 2024

This the best experience that I have ever had at a dealership/service company. Everyone was friendly/professional! I am pleased with the service that I received. Thank you for this experience. Sinc More

by jwhat2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the names everyone
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Feb 21, 2024 -

Germain Mazda of Columbus responded

Jack, we're delighted to know that you had a top-notch experience at Germain Mazda East of Columbus! Our team works hard to provide friendly and professional service. Thanks for your kind words—we appreciate it!

February 16, 2024

Service department is top notch! They utilize the latest technology to ensure you have a great understanding of your vehicle condition. Thanks Amy! More

by Jbranfield01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Feb 18, 2024 -

Germain Mazda of Columbus responded

We're glad to know you had a great experience with Amy and our service department at Germain Mazda East of Columbus. We appreciate your feedback!

February 02, 2024

All went well from check in to service completion. I trust Germain..I’ll be back. More

by JKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 02, 2024 -

Germain Mazda of Columbus responded

Thank you for your trust in the Germain Mazda East of Columbus team to deliver five-star service! We look forward to assisting you again in the future.

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