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Germain Mazda of Columbus

Columbus , OH

4.8
499 Reviews

4330 Morse Road

Columbus , OH

43230

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Showing 499 reviews

May 01, 2016

Great car buying experience! Mike was very helpful and friendly when I went to Germain Mazda to buy a car. The whole experience went very smoothly and I love my new car! More

by Pars51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Mike Worthington
Jun 23, 2016 -

Germain Mazda of Columbus responded

Thank you for your review! We are glad that we could help you find a new car that you enjoy and we can't wait to see you again soon for your routine maintenance!

April 29, 2016

Great Buying Experience This was the first car I've ever bought and Mike Worthington made it as painless as possible. He understood that I wanted to finance elsewhere and eve More

by rcrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Mike Worthington
Jun 23, 2016 -

Germain Mazda of Columbus responded

Congratulations on purchasing your first car! We are glad we could be a part of this exciting event in your life and that we could make it an easy process for you! Thank you for your review and we look forward to continuing our business with you!

April 20, 2016

Excellent Customer Service I worked directly with one of the salesmen Greg Welter to purchase a used 2008 Prius I found on their site - actually Greg suggested this car when I t More

by Ethan O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Welter
Apr 22, 2016 -

Germain Mazda of Columbus responded

Hi Ethan! We're "car people" for sure. While we love our Mazda's we make it a priority to know everything we can about each car on our lot so we can pass along that information to our customers. Congratulations on your new Prius, and as it's Earth Day as I type this, thank you for doing your part to help the environment!

April 20, 2016

Good customer service! I traveled over one hundred miles to deal. Michael was excellent at follow up emails. The end result was my choice to purchase different make of car. More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Worthington
Apr 22, 2016 -

Germain Mazda of Columbus responded

We're glad that Mike could make the trip worth it and we appreciate the review!

April 19, 2016

Worked hard to make a stressful experience go smoothly With a somewhat difficult process (essentially completing half of the deal 2 hours away) Terry Johnson worked extremely hard to make my car buying exp More

by Christian Fox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Apr 22, 2016 -

Germain Mazda of Columbus responded

Hi Christian! We're glad that Terry was able to close that distance and make the buying experience as smooth as possible. We're so happy to have you as a Germain Mazda customer!

April 09, 2016

Great Experience I truely enjoyed my time at Germain Mazda and working with Mike Worthington. Mike was very personable and ultimately got me into the car I wanted for More

by M. Crader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Worthington, Tim Nilsen
Apr 22, 2016 -

Germain Mazda of Columbus responded

It sounds like a perfect match with not only the sales person, but the dealership, and the price! We're so glad we could make your car buying experience so pleasant!

April 05, 2016

Restored my faith in the car buying process After an extremely unpleasant and four hour waste of time experience at another popular dealership in Columbus - you know the ones that are always "de More

by NewMazdaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Worthington, Tim Nilsen, Brittany Lyons
Apr 22, 2016 -

Germain Mazda of Columbus responded

We're glad we could turn your car buying experience around and get you into the perfect Mazda! Having people like Brittany, Mike, and Tim makes all the difference when you match it up with the Germain Mazda sales approach of educating our customers, rather than trying to sell them something. We think becoming a Mazda customer is an obvious choice once we've done a good job of explaining all of the amenities Mazda offers. Thank you for your 5 star review and welcome to the Germain Mazda family!

April 03, 2016

Quick and Easy I had a great experience with Germain Mazda and Terry Johnson. Was able to communication mainly through email. First dealership that I contacted thr More

by J. Gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Apr 22, 2016 -

Germain Mazda of Columbus responded

We believe strongly in communicating with our customers in the way in which they want to be communicated. If you want to do most of the work via email, phone, in person, or carrier pigeon we're happy to make that happen. We love hearing when we can make the process seamless for a customer and we're so glad that Terry could do that for you! Thank you for taking the time to share your story with everyone.

April 02, 2016

Happy with purchase I started my car search online, where I was able to narrow down the car I wanted to just a few. I then went into several dealerships where I was able More

by khenders14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Johnson, Brittany Lyons
Apr 22, 2016 -

Germain Mazda of Columbus responded

Our approach to sales at Germain Mazda is very much as an educator. We think the models we sell are so great that if we simply take the time to show our customers all of the amazing amenities, it makes the choice to buy a very easy one. We're so glad that Terry and Brittany could both deliver such a great car buying experience for you! Thank you for the 5 star review!

March 29, 2016

Germain Mazda - Terry Johnson We just purchased a 2016 Mazda 6 - Tech Pkg on Monday. Terry Johnson was outstanding on his knowledge and features of the car. My wife and I really en More

by jride00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Terry Johnson
Apr 22, 2016 -

Germain Mazda of Columbus responded

Hi Jeff and Melanie! Congratulations on your new Mazda6! We're so happy that Terry made your experience on our dealership a joy, and that we've made such an impression that you're already thinking about your next Mazda! Thank you for the wonderful review!

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