Germain Mazda of Columbus

Another Great Experience! Another great buying experience with Germain! Leased a Mazda6 from them two years previously and decided I wanted to trade in the 6 and finance a new Another great buying experience with Germain! Leased a Mazda6 from them two years previously and decided I wanted to trade in the 6 and finance a new CX-5. Within an hour of my inquiry Tim and Terry provided me with pricing on the new CX-5 and scheduled an appraisal for my trade-in. Got to the dealership on the day of appraisal and they had the new CX-5 cleaned up and ready for a test drive. Knew that trading in a leased car early might not be the best of ideas, especially a year before, but I was able to get a decent trade value that we both could live with (dealerships need to make money after all). Out of the door and into my new car in less than 3 hours! I did have to go back to the dealership a few days later to get a few accessories installed but Germain was able to put me in a loaner (Mazda 3 GT Hatchback) and the accessories installed and detailing of the car were worth the trip from Pickerington! Would highly recommend this dealership and Mazda to friends and family! More

Trouble at first, but all was figured out I went into Germain Mazda one Saturday with no intention of buying a car. And I really mean it when I say "no intention". I didn't bring any kind of p I went into Germain Mazda one Saturday with no intention of buying a car. And I really mean it when I say "no intention". I didn't bring any kind of payment, and was planning on stopping at a few more dealerships before I was going to buy. Well, I did end up buying a car, granted it was the car I had been looking at buying. Mike Worthington was my salesman, and he was very knowledgeable about the CX-3. He led me to the exact one that I wanted, and we took it for a test drive. Everything was great; he knew the ins and outs of the car. So we get back and we are talking numbers, and the next thing I know, I'm signing to buy this CX-3, which is fine, because, like I said, it is the car that I had been looking at, and at this point Mike had talked me into buying it. No biggie. Then, I get to the financial area of thee dealership, and that's when it started going downhill. I was told to choose an extended warranty plan, and didn't have the option to NOT choose a plan (which I know ultimately it is my responsibility to know what all I am signing, but at this point I had been there for 3 1/2 hours, so I was just ready to get everything done and go). I picked one of the cheaper ones, but still, my car payment was going to be $100 than what I had wanted my car payment to be! So I get home and am reading over everything, and I realize I am not happy with what just happened. So Monday morning I went back and dealt with Sonny Sosniak. He truly is the reason my review is a good one rather than a bad one. He went into my deal and fixed everything that was wrong with it. Now I know I am responsible to understand what I am buying and under what circumstances, but Sonny treated me with respect and helped me come to an agreement that I was ultimately happy with. He never once pressured me to stay with them or refused to cater to my needs. Sonny and Mike really care about the customer, I feel, and was treated fairly by them for being a young woman. The finance employee I dealt with was very nice, but he could've explained things a little more clearer. Other than the financial mishap, I have really no bad things to say about Germain. I will be a longtime customer thanks to their professionalism and down-to-earthness. More

Great Experience This is the second car that I have purchased at Germain Mazda. My sales consultant Terry Johnson made the selection process and trade of my old car a This is the second car that I have purchased at Germain Mazda. My sales consultant Terry Johnson made the selection process and trade of my old car an easy, painless experience. Terry answered all of my questions (even the ones that I didn't know I had). What could have been a stressful, painful process was completed quickly and with no stress! Terry and the whole Germain Mazda team are true professionals committed to helping people get into the car of their dreams! If you need a car, look them up! They will take care of you! More

Professionals at a dealership Mike Worthington at Germain Mazda far exceeded my expectations. This was my most enjoyable and professional car buying experience ever! Sales staff, Mike Worthington at Germain Mazda far exceeded my expectations. This was my most enjoyable and professional car buying experience ever! Sales staff, sales manager, finance manager and spares department were professionals before being salesmen. I have never purchased a car from, or done business with a dealership like this. I didn't even feel like I was at a car dealership, it felt more like a high end restaurant or hotel where they genuinely cared about putting my priorities first. No pressure. I will recommend Germain Mazda and hope that they keep doing what they are doing! More

Sell and Buy I went to several dealerships before stopping at Germain Mazda. My goal was to sell my 2013 dodge dart and purchase a used Jeep. Greg Welter was my sa I went to several dealerships before stopping at Germain Mazda. My goal was to sell my 2013 dodge dart and purchase a used Jeep. Greg Welter was my sales consultant. Him, along with his manager Jeremy worked hard to get me a fair appraisal. Even when the offer was too low, the customer service did not stop. Greg helped me locate used Jeeps on their database. We found one at another Germain location. Weer traveled over to Lexus of Dublin top look at the Jeep. Greg worked hard for me to get me the price i wanted for my car. I sold my car and purchased a Jeep that day. The dealership did a last safety checkup on the Jeep. Two days latest i picked it up. Greg Welter met me at the dealership (ON HIS DAY OFF) to ensure everything went smoothly for me. I was very pleased with the service i received from Greg and his managers. I highly recommend Greg Welter as a sales consultant. He's very personable and not fake. More

Our salesman Bo Stranzin was amazing. Our salesman, Bo Stranzin, completely devoted himself to us and our car buying experience. He also was supportive after the sale. We were not brand sp Our salesman, Bo Stranzin, completely devoted himself to us and our car buying experience. He also was supportive after the sale. We were not brand specific in our search, so we visited a lot of dealerships. Bo made this experience a good one for us. We bought our Lexus at Germaine in Dublin and also had a good experience. Thanks Bo! More

Excellent Experience Buying Mazda 6 I visited Germain Mazda to take a closer look at the '16 Mazda 6. Mike Worthington was a great help from start to finish. I learned everything I neede I visited Germain Mazda to take a closer look at the '16 Mazda 6. Mike Worthington was a great help from start to finish. I learned everything I needed to know in regard to the vehicle itself, and was able to take a test drive and get a feel for the car. I never felt pressured into anything - pure professionalism from start to finish. They truly want to make it a great experience and make sure that you're being taken care of. I'm very happy with my decision with the Mazda 6, and even happier that I have the team at Germain Mazda going forward. More

Easy way to buy a new car I was so pleased with the new car sales process at Germain Mazda. My initial contact was a telephone call. The sales person called me back promptly I was so pleased with the new car sales process at Germain Mazda. My initial contact was a telephone call. The sales person called me back promptly and answered all of my questions. He was very helpful in locating the car I wanted and the price was right. The final issue was the trade for my Miata. I was really low-balled by two other dealerships so I was wary. We gave the sales person the number we needed to seal the deal and he made it work. Every aspect of the sale was done promptly and professionally. I will certainly recommend the dealership and sales person to others! More

Made something stressful enjoyable. I was not really in the market for a new car, but I fell in love with a MINI Cooper that I found on their website. I wasn't expecting a very good outc I was not really in the market for a new car, but I fell in love with a MINI Cooper that I found on their website. I wasn't expecting a very good outcome since I was walking into this process with less than perfect credit. Greg Welter was very helpful, patient, and positive. He was quick to respond to emails and text messages. Him and his team spent many hours to get me the financing that I needed (that was fair and affordable) and into the car that I love. Greg made a stressful process actually enjoyable. He treated me like a person, not just another number. The good deal on the car was just an add on to the great customer service I got. I would highly recommend Germain Mazda to others. More

Great buy! Terry was very friendly and made the buying process quick and easy. I test drove numerous vehicles from a variety of car brands and dealerships and Te Terry was very friendly and made the buying process quick and easy. I test drove numerous vehicles from a variety of car brands and dealerships and Terry's test drive was by far the most thorough and informative. More