Germain Mazda of Columbus
Columbus , OH
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Professionals at a dealership Mike Worthington at Germain Mazda far exceeded my expectations. This was my most enjoyable and professional car buying experience ever! Sales staff, Mike Worthington at Germain Mazda far exceeded my expectations. This was my most enjoyable and professional car buying experience ever! Sales staff, sales manager, finance manager and spares department were professionals before being salesmen. I have never purchased a car from, or done business with a dealership like this. I didn't even feel like I was at a car dealership, it felt more like a high end restaurant or hotel where they genuinely cared about putting my priorities first. No pressure. I will recommend Germain Mazda and hope that they keep doing what they are doing! More
Sell and Buy I went to several dealerships before stopping at Germain Mazda. My goal was to sell my 2013 dodge dart and purchase a used Jeep. Greg Welter was my sa I went to several dealerships before stopping at Germain Mazda. My goal was to sell my 2013 dodge dart and purchase a used Jeep. Greg Welter was my sales consultant. Him, along with his manager Jeremy worked hard to get me a fair appraisal. Even when the offer was too low, the customer service did not stop. Greg helped me locate used Jeeps on their database. We found one at another Germain location. Weer traveled over to Lexus of Dublin top look at the Jeep. Greg worked hard for me to get me the price i wanted for my car. I sold my car and purchased a Jeep that day. The dealership did a last safety checkup on the Jeep. Two days latest i picked it up. Greg Welter met me at the dealership (ON HIS DAY OFF) to ensure everything went smoothly for me. I was very pleased with the service i received from Greg and his managers. I highly recommend Greg Welter as a sales consultant. He's very personable and not fake. More
Our salesman Bo Stranzin was amazing. Our salesman, Bo Stranzin, completely devoted himself to us and our car buying experience. He also was supportive after the sale. We were not brand sp Our salesman, Bo Stranzin, completely devoted himself to us and our car buying experience. He also was supportive after the sale. We were not brand specific in our search, so we visited a lot of dealerships. Bo made this experience a good one for us. We bought our Lexus at Germaine in Dublin and also had a good experience. Thanks Bo! More
Excellent Experience Buying Mazda 6 I visited Germain Mazda to take a closer look at the '16 Mazda 6. Mike Worthington was a great help from start to finish. I learned everything I neede I visited Germain Mazda to take a closer look at the '16 Mazda 6. Mike Worthington was a great help from start to finish. I learned everything I needed to know in regard to the vehicle itself, and was able to take a test drive and get a feel for the car. I never felt pressured into anything - pure professionalism from start to finish. They truly want to make it a great experience and make sure that you're being taken care of. I'm very happy with my decision with the Mazda 6, and even happier that I have the team at Germain Mazda going forward. More
Easy way to buy a new car I was so pleased with the new car sales process at Germain Mazda. My initial contact was a telephone call. The sales person called me back promptly I was so pleased with the new car sales process at Germain Mazda. My initial contact was a telephone call. The sales person called me back promptly and answered all of my questions. He was very helpful in locating the car I wanted and the price was right. The final issue was the trade for my Miata. I was really low-balled by two other dealerships so I was wary. We gave the sales person the number we needed to seal the deal and he made it work. Every aspect of the sale was done promptly and professionally. I will certainly recommend the dealership and sales person to others! More
Made something stressful enjoyable. I was not really in the market for a new car, but I fell in love with a MINI Cooper that I found on their website. I wasn't expecting a very good outc I was not really in the market for a new car, but I fell in love with a MINI Cooper that I found on their website. I wasn't expecting a very good outcome since I was walking into this process with less than perfect credit. Greg Welter was very helpful, patient, and positive. He was quick to respond to emails and text messages. Him and his team spent many hours to get me the financing that I needed (that was fair and affordable) and into the car that I love. Greg made a stressful process actually enjoyable. He treated me like a person, not just another number. The good deal on the car was just an add on to the great customer service I got. I would highly recommend Germain Mazda to others. More
Great buy! Terry was very friendly and made the buying process quick and easy. I test drove numerous vehicles from a variety of car brands and dealerships and Te Terry was very friendly and made the buying process quick and easy. I test drove numerous vehicles from a variety of car brands and dealerships and Terry's test drive was by far the most thorough and informative. More
Great car buying experience! Mike was very helpful and friendly when I went to Germain Mazda to buy a car. The whole experience went very smoothly and I love my new car! Mike was very helpful and friendly when I went to Germain Mazda to buy a car. The whole experience went very smoothly and I love my new car! More
Great Buying Experience This was the first car I've ever bought and Mike Worthington made it as painless as possible. He understood that I wanted to finance elsewhere and eve This was the first car I've ever bought and Mike Worthington made it as painless as possible. He understood that I wanted to finance elsewhere and even though he tried to sell me on financing through them (which I can't blame him as thats how they make money), he was never pushy about it. No one I dealt with was ever pushy and if I declined extra warranties and fees, it was never a hassle. I would highly recommend this Mazda dealer. More
Excellent Customer Service I worked directly with one of the salesmen Greg Welter to purchase a used 2008 Prius I found on their site - actually Greg suggested this car when I t I worked directly with one of the salesmen Greg Welter to purchase a used 2008 Prius I found on their site - actually Greg suggested this car when I told him what I was looking for. He was very easy to work with and considerate of my budget and preferences. I was impressed that Greg knew as much about the Prius as he did - being at a Mazda dealership. It just goes to show his commitment to giving a great customer experience. Thank you! More