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Germain Mazda of Columbus

Columbus , OH

4.8
496 Reviews

4330 Morse Road

Columbus , OH

43230

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Showing 496 reviews

July 05, 2016

easy to work with The dealership was easy to do business with. No hagali, no argument just nice people with a great product at a god price. Nice service team and well m More

by SSaffell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Wilson
Jul 07, 2016 -

Germain Mazda of Columbus responded

Thank you for taking the time to write your review! That is so wonderful that you and Rusty had such a great relationship and were able to work together to find the best car for you and your family! We look forward to working with you again in the future!

June 30, 2016

Terry was great.Made the process easy. The drive made this an easy hands down choice from other cars I was looking at. Terry was full of information about the car. Safety and long term us More

by Fliegelks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Terry Johnson
Jul 07, 2016 -

Germain Mazda of Columbus responded

Purchasing a new car is an important decision, so it is great that Terry was able to give you all of the information you needed about the car to help you feel comfortable with your choice! Thank you for your review and we look forward to seeing you soon for your car's routine maintenance!

June 20, 2016

Honest & Professional Terry Johnson assisted my wife and I in finding the car that best suited our needs. He was a straight shooter and polite. It was certainly worth the 2 More

by Everett Reeves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Jul 07, 2016 -

Germain Mazda of Columbus responded

Hi Everett! Thank you for coming all the way from Kentucky to Columbus to visit us! We are happy that Terry made your visit worth the drive and helped you find the best possible car for you and your wife.

June 19, 2016

good experience Bo Stranzin was very friendly and also helpful in ensuring my rental car was returned the next day and that paperwork was faxed to my insurance agent. More

by patty60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Stranzin
Jul 07, 2016 -

Germain Mazda of Columbus responded

Hi Patty! Congratulations on your Ford Focus! You made a great purchase and we are glad to hear that Bo and the rest of the Germain Mazda team provided you with such wonderful service!

June 18, 2016

Worst experience ever!!!! I was very disappointed with my experience here. I will never return nor will I ever recommend this dealership. BEWARE of the tricks & cons by the sal More

by Disappointed buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Worthington
Jun 23, 2016 -

Germain Mazda of Columbus responded

We are so sorry to hear that you do not feel satisfied with your experience with us. A manager will be made aware of your concerns, but if you would be willing to give us any further feedback to let us know how we could have made your experience better, please contact Sonny at ssosniak@germain.com.

June 18, 2016

Royal Treatmen t Our buying experience at Germain Mazda was phenomenal! I cannot say enough positive things about the entire visit. Our salesman was incredibly helpf More

by Ed V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Stranzin
Jul 07, 2016 -

Germain Mazda of Columbus responded

It makes us so happy to know that you appreciated the unique car-buying experience we provide our customers! Our goal is to make sure that when our customers come in, they feel special and comfortable. Thank you for taking the time to write your review and congratulations on your new Mazda CX-3!

June 05, 2016

Good Experience Was searching for a good used car to replace a 2003 Hyundai Sonata owned by my daughter. Located several in the area. Located and purchased a 2102 For More

by bsteigerwald
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Terry Johnson
Jul 07, 2016 -

Germain Mazda of Columbus responded

Congratulations to your daughter on her new Ford Fusion! We hope she is enjoying it and are glad to hear that Terry was able to help you out and find a deal that you are happy with!

June 04, 2016

Another Great Experience! Another great buying experience with Germain! Leased a Mazda6 from them two years previously and decided I wanted to trade in the 6 and finance a new More

by ProudMazdaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Tim Nilsen, Terry Johnson
Jul 07, 2016 -

Germain Mazda of Columbus responded

It sounds like Tim, Terry, and the rest of the Germain Mazda team made your visit as quick and easy as possible! You have made a great choice with your Mazda CX-5 and we hope that you enjoy it! Thank you for your referral!

June 01, 2016

Trouble at first, but all was figured out I went into Germain Mazda one Saturday with no intention of buying a car. And I really mean it when I say "no intention". I didn't bring any kind of p More

by lmcg509
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worthington, Sonny Sosniak
Jul 07, 2016 -

Germain Mazda of Columbus responded

We are glad to hear that, thanks to Sonny and Mike, you were able to work together to come up with a deal that you were comfortable with. It is important to us that our customers are completely satisfied with the end result of their purchase! We look forward to continuing to work with you in the future!

May 31, 2016

Great Experience This is the second car that I have purchased at Germain Mazda. My sales consultant Terry Johnson made the selection process and trade of my old car a More

by Veronica Messerschmitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Jul 07, 2016 -

Germain Mazda of Columbus responded

It sounds like Terry really went above and beyond to make your experience with us a positive one! Congratulations on your new purchase and thank you for being such a loyal customer!

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