
Germain Mazda of Columbus
Columbus , OH
Filter Reviews by Keyword
By Type
Showing 501 reviews
Best car buying experiance I recently bought a Mazda6 from Terry Johnson at Germain. Terry was the most knowledgeable and professional salesperson I have ever dealt with. After I recently bought a Mazda6 from Terry Johnson at Germain. Terry was the most knowledgeable and professional salesperson I have ever dealt with. After checking out vehicles at Germain I went to Byers and it was a complete different experience. Terry's knowledge and expertise is so much better than that of the other car salesmen I've dealt with. I highly recommend going to see Terry if you are looking for a Mazda. More
Great Experience I ended up purchasing a used Mazda 3 after having a horrible experience with a Nissan dealership in Newark. Both Terry and Damon were a pleasure to d I ended up purchasing a used Mazda 3 after having a horrible experience with a Nissan dealership in Newark. Both Terry and Damon were a pleasure to deal with, despite me having multiple issues. They were both patient and sympathetic to my issue after dealing with Nissan dealer in Newark. I ended up back at the dealer a couple of weeks later to get a maintenance issue taken care of, and Terry remembered me when I walked by his desk and talked to me about my Mazda. I appreciate that he took the time to remember me and my car. I wouldn't hesitate to purchase another car and have recommended them to friend already. More
Great Experience I have given this rating because of the professional, friendly, fair and no "high pressure" sales at this dealer. We mainly worked with Mike Worthing I have given this rating because of the professional, friendly, fair and no "high pressure" sales at this dealer. We mainly worked with Mike Worthington who made our experience a great one! Terry Johnson was also very helpful in supplying us with the information/communication about our particular vehicle. Jeremy, the used car sales manager was great to work with too. They all were professional, friendly, and great to work with making this a great experience. We would highly recommend this dealer, very customer focused! More
Best car buying experience ever! Terry, as well as Tim and Damon were simply the best! Terry was so patient and knowledgeable, and we never felt rushed to make a decision. His no fri Terry, as well as Tim and Damon were simply the best! Terry was so patient and knowledgeable, and we never felt rushed to make a decision. His no frills, straightforward approach won both my husband and I over, and he answered every question we had The vehicle impressed, and he allowed the product to speak for itself. No pressure, and it was the most relaxed and fun buying experience we've ever been through. Would highly recommend this dealership and Terry in particular. PS....LOVE the car!! More
Thank you for you help and service. Timing was perfect, we were looking for a car for the kids. A quick web search and a test drive we found it in record tim for you help and service. Timing was perfect, we were looking for a car for the kids. A quick web search and a test drive we found it in record time. Mike Worthington, thank you for the attention, the whole process was quick and easy. Everyone at Germain-Mazda was welcoming and helpful. Thanks again. More
My dream car Was having such a hard time trying to find THE CAR. Came across Terry at Germain Mazda and he answered all my questions, worked very hard on the finan Was having such a hard time trying to find THE CAR. Came across Terry at Germain Mazda and he answered all my questions, worked very hard on the financing and got to see wild life during the test drive. Had a great experience. Thanka Terry! More
Excellecet experience We had prompt and courteous experience. Our sales rep was Russell Wilson; He conducted the sales/purchase experience with friendly professionalism. T We had prompt and courteous experience. Our sales rep was Russell Wilson; He conducted the sales/purchase experience with friendly professionalism. The vehicle selection and test driving experience was seamless. Waiting to complete the signing of all the paperwork was lengthy. Arrived at 11:30 to select vehicles to test drive; left at 3:30. With no trade and no financing I hought the time required was too lengthy. Would highlyrecommend Russell Wilson and the dealership. More
Informative, helpful & friendly experience with Mike! Mike was very helpful from the beginning in helping decide what car worked best with my lifestyle. I ultimately decided on the CX-3 and couldn't be ha Mike was very helpful from the beginning in helping decide what car worked best with my lifestyle. I ultimately decided on the CX-3 and couldn't be happier! Mike took the time out to show all the great bells & whistles associated with the car and made my financing & sales experience go smoothly. I would highly recommend Mike and Germain Mazda for anyone's car buying needs, thank you! More
Excellent car buying experience My husband and I had a great experience when buying our 2016 Mazda CX-5! Terry spent a lot of time with us and answered all of our questions. He was v My husband and I had a great experience when buying our 2016 Mazda CX-5! Terry spent a lot of time with us and answered all of our questions. He was very knowledgeable and helpful! All around great experience! More
THANKS, Rusty and The Germain Mazda dealership Bought a Mazda from a different dealership nights prior, and since they weren't a certified Mazda dealer I did not receive much information on my Mazd Bought a Mazda from a different dealership nights prior, and since they weren't a certified Mazda dealer I did not receive much information on my Mazda vehicle. Concerned, I called Germain Mazda knowing they were a certified dealership and would know my CX-5 well. Assuming they would not help because I did not purchase with them, they COMPLETELY took me by surprise and were the most helpful people. A gentleman named Rusty Wilson stopped everything he was doing because I needed help with my vehicle. Rusty even stayed late to explain vehicle features which I was unsure about, took me for a test drive to explain the ride and best ways to use vehicles features. With a cold dinner on his desk he ignored all his plans to stay and set me up for an appointment for a small cosmetic repair. I was blown away by Russell (Rusty's) kindness in helping me. I will definitely be servicing my car there if ever an issue. Everyone was so helpful. Extremely friendly, honest people who are compassionate in willing to help. LOVE Germain Mazda! More