Germain Lexus of Naples

Love My Lexus John McCloskey is my representative at my German Lexus dealership. He was prompt at greeting me, explained how long the recall repair would take, an John McCloskey is my representative at my German Lexus dealership. He was prompt at greeting me, explained how long the recall repair would take, and called me ASAP. It actually didn't take as long as I thought. It was quick and easy. More

Excellent & professional overall experience Working with Jason Lauer was a pleasant experience. He took the time to listen to my needs and helped me select my Lexus IS 300. He made the entire p Working with Jason Lauer was a pleasant experience. He took the time to listen to my needs and helped me select my Lexus IS 300. He made the entire process seem effortless. He kept in communication with me & my delivery was smooth. I would highly recommend his service. More

Customer Service Danny Rusinik is my contact at Germain Lexus in Naples. I can always count on him to take care of any issue I have (which are few because Lexus vehic Danny Rusinik is my contact at Germain Lexus in Naples. I can always count on him to take care of any issue I have (which are few because Lexus vehicles are so maintenance free). I had an appointment and went to my appointment a day early. No problem, Danny said. He took the bull by the horns and got me in and out quickly with, I might add, a loaner car for the day, I can’t say enough about Lexus’s employees. More

Excellent and courteous service Beverly Copola is anxious to serve well. She goes out of her way to do the best she can. She has a very pleasant personality. She's a keeper! Beverly Copola is anxious to serve well. She goes out of her way to do the best she can. She has a very pleasant personality. She's a keeper! More

Immediate Service First rate, on time and friendly service. Germain Lexus strives for perfection. Beverly Coppola was able to do that for me. She makes herself availabl First rate, on time and friendly service. Germain Lexus strives for perfection. Beverly Coppola was able to do that for me. She makes herself available and gets the job done promptly. More

2018 F Sport Just took delivery of our second GS 350 F Sport from Chad Nesselhauf. Lease was up on a 2015 and Chad and Trish were able to get us into a brand ne Just took delivery of our second GS 350 F Sport from Chad Nesselhauf. Lease was up on a 2015 and Chad and Trish were able to get us into a brand new 2018 for the same payments. 2018 GS 350 F Sport has some very nice upgrades!! Highly recommend Chad and Germain Lexus of Naples. Always a pleasure to visit the dealership. Lexus brand gives peace of mind and pride of ownership, and such a thrill to drive each time. More

Beverly Coppola is top notch. I stopped in to get a regular service at an extremely busy time and clients were lined up to see her. Beverly courteously managed each of us without u I stopped in to get a regular service at an extremely busy time and clients were lined up to see her. Beverly courteously managed each of us without upsetting anyone and made the time to make me a service appointment for the next day at a time of my own convenience. The service was done on time and when completed she explained everything I needed to know about my Lexus Hybrid. She epitomizes the best of the best employee. Germaine Lexus is a great dealership and is fortunate to have her on board. More

Germaine Lexus .........Great dealership Beverly Coppola is my service advisor. Very professional, courteous and friendly. Had a flat tire and had it replaced under 1 hour and I didn’t have Beverly Coppola is my service advisor. Very professional, courteous and friendly. Had a flat tire and had it replaced under 1 hour and I didn’t have an appointment. My kind of service rep. Thank you Beverly. More

A winning combo Paul Columbus and Rick Rossano did an outstanding job of working with me, first in December, and then over the last two days, to both develop a contra Paul Columbus and Rick Rossano did an outstanding job of working with me, first in December, and then over the last two days, to both develop a contract that was a win-win for their firm and me and delivering the vehicle I preferred. It was a competitive situation, but both stood out with their professionalism, friendliness, and determination to make this happen. Great job! More

Comfortable Experience, Very Satisfied No gimmicks. No pressure. Patrick Dodard was knowledgeable of the Lexus cars and he was genuinely nice to work with regarding the purchase of my new No gimmicks. No pressure. Patrick Dodard was knowledgeable of the Lexus cars and he was genuinely nice to work with regarding the purchase of my new vehicle. He has a wonderful personality and made this purchase much easier than my prior car purchase. He was extremely helpful when I needed to return a prior leased vehicle to another dealership. I see myself buying my next Lexus from him as well. Carlos in the business office was pleasant as well. The last time I leased a car at another dealership, I think the business person forgot I had choices when choosing a dealership. These two gentlemen will help this Dealership retain clients. More