Germain Lexus of Naples | Page 97

Great service. Danny is a great gentleman. I like the fact that he is honest and that his first priority is the well being of his clients. Keep it up Danny! Danny is a great gentleman. I like the fact that he is honest and that his first priority is the well being of his clients. Keep it up Danny! More

Fixed leak between rim and tire Dan Rusinik took care of having the leak between the tire and rim of the right rear wheel on our 2012 RX460h repaired. He was very professional, the w Dan Rusinik took care of having the leak between the tire and rim of the right rear wheel on our 2012 RX460h repaired. He was very professional, the work only took about an hour and there hasn’t been any leaking since the repair. I highly recommend Germain for their repair work. More

Experience at Germain Salesman and sales management were very knowledgeable and customer oriented. Armando does a great job such that we bought our first Toyota/Lexus in a Salesman and sales management were very knowledgeable and customer oriented. Armando does a great job such that we bought our first Toyota/Lexus in a lifetime. Had the right car for us at the right time and price. We can not rate the parts and service department as we have yet to have any contact with them. More

Complementary maintenance service and software update My service provider, Dave McKinney, was excellent. My car was serviced washed.and delivered on time and on schedule. I was most pleased with the res My service provider, Dave McKinney, was excellent. My car was serviced washed.and delivered on time and on schedule. I was most pleased with the results. More

Appreciate the quick response to scheduling I arrived early for my appointment but was immediately greeted by a service rep. I walked inside to await Dan Rusinik but he saw me and greeted me im I arrived early for my appointment but was immediately greeted by a service rep. I walked inside to await Dan Rusinik but he saw me and greeted me immediately. He had learned from my booking that I might need transportation while my 10K service was happening. Dan was ready and asked me for the necessary docs to make that a reality. We appreciate him considering our needs and assisting us each time we bring our past and current vehicles to him for service. More

Great customer service I called the Lexus service department at Germain Lexus of Naples with an issue, and the Lexus advisor who I spoke with on the phone made an effort to I called the Lexus service department at Germain Lexus of Naples with an issue, and the Lexus advisor who I spoke with on the phone made an effort to find time for me to come in that same day. When I arrived, he came out and assisted me and I was on my way again quickly. I appreciated the desire to help and the timeliness of this individual. Thank you Jackson Kirby for your great customer service and help! More

Outstanding as usual Beverly Coppola is knowledgeable, helpful and goes out of her way to explain the nature of service needed. She is mindful of the customer's time and Beverly Coppola is knowledgeable, helpful and goes out of her way to explain the nature of service needed. She is mindful of the customer's time and is courteous and helpful even during the busy season. Recommend Beverly highly. More

37 years of Excellent Service!!!! Need I say more. I've been buying and leasing from Rick, Bob, and now Zach. The sales, service , and all around employees are thoughtful, kind, and Need I say more. I've been buying and leasing from Rick, Bob, and now Zach. The sales, service , and all around employees are thoughtful, kind, and caring. Everyone goes out of their way(even in the car wash) to ensure the finest service!! Thanks Danny(service) and Chuck(sales), Mame More

Good service, good coffee, good people! It’s always a pleasure to have Dave McKenney at Germaine Lexus taking care of my car. I know it will be properly serviced. Dave treats the car like i It’s always a pleasure to have Dave McKenney at Germaine Lexus taking care of my car. I know it will be properly serviced. Dave treats the car like it’s his own More

Excellent Service Beverly Coppola always treats us like family. Our safety is her primary concern. Excellent employee!! She always spends the time necessary to address Beverly Coppola always treats us like family. Our safety is her primary concern. Excellent employee!! She always spends the time necessary to address all our questions. More