Germain Lexus of Naples

Complete satisfactiom Shawn iswithout question someone to rely on to give you top quality service.. He was available to answer all my questions. And kept me informed. Shawn iswithout question someone to rely on to give you top quality service.. He was available to answer all my questions. And kept me informed. More

Lexus RX SERVICE The service consultant, Beverly Coppola was assigned to me in the matter of finding a “rattle” in my 2018 RX 350. She was professional and clearly ded The service consultant, Beverly Coppola was assigned to me in the matter of finding a “rattle” in my 2018 RX 350. She was professional and clearly dedication providing the best service possible. This meant a great deal because we had an appointment during an unusually busy time, and it was my first appointment. I absolutely had a great experience at Germain Lexus from sales ...shout out to Armando Tovar to service and would recommend them to friends and family. More

Great Service I had to have both of my Lexus serviced on back to back days. My service advisor was Dan Rusinik, he was so understanding of my needs and very profess I had to have both of my Lexus serviced on back to back days. My service advisor was Dan Rusinik, he was so understanding of my needs and very professional in getting both of my vehicles up and running great in such quick time frame. What a great experience to work with someone who truly cares about their customers needs. More

Great Service Danny Rusinik always takes care of our car service. He keeps us informed while we are there, always friendly and informative. Danny is just a hard wor Danny Rusinik always takes care of our car service. He keeps us informed while we are there, always friendly and informative. Danny is just a hard working, honest service professional and I would recommend him to everyone. He is the reason we keep coming back to Germain Lexus of Naples. More

Great experience We worked with Chuck Koenig and he was really awesome to deal with. Very informative, but no pressure. It was just what we needed. I feel great with t We worked with Chuck Koenig and he was really awesome to deal with. Very informative, but no pressure. It was just what we needed. I feel great with the Lexus group and look forward to years of a great relationship. More

Dave McKinney is such a great person to work with. Dave McKinney is very knowledgeable and easy to work with. Truly an asset to the company. Explained all that was done to me. Thank you. Dave McKinney is very knowledgeable and easy to work with. Truly an asset to the company. Explained all that was done to me. Thank you. More

Excellent service always from Beverly Coppola Beverly is sharp very knowledgable and extremely service oriented. No matter what the issue she takes care of my cars and me. I have bought Lexus cars Beverly is sharp very knowledgable and extremely service oriented. No matter what the issue she takes care of my cars and me. I have bought Lexus cars since 2004 at this dealership partly because of great service. More

My review of Shawn Chapman I have purchased three cars from your dealership. I have always dealt with Sean Chapman. I realize at this time he is the service manager. When I cal I have purchased three cars from your dealership. I have always dealt with Sean Chapman. I realize at this time he is the service manager. When I called the other day for my service I asked Shawn Chapman to please help me and don’t let me deal with somebody I don’t know. I have had some health issues that I am dealing with and Shawn Chapman has always treated me like I was a part of the family. He is always extremely professional, extremely polite and always has a smile on his face even if he has 10 things going on at one time. He is excellence personified !!!!! More

Outstanding costumer service all the way As soon as you get out of your car Germain Lexus team treat you like they know you for ever. As soon as you walk in the waiting area my service advise As soon as you get out of your car Germain Lexus team treat you like they know you for ever. As soon as you walk in the waiting area my service adviser approach me with a great smile and offered me if I would like to have a butter of water, coffee or an snack, then she ask me if I was going to wait for my car or if I needed a shuttle anywhere. Tha make wanted to come back every month. Thanks Beverly Coppola for your great assistance.. More

Servie Service has always been excellent. Very professional. Recent visit for a tire fix was handled by John McCloskey. Excellent, professional, trustwort Service has always been excellent. Very professional. Recent visit for a tire fix was handled by John McCloskey. Excellent, professional, trustworthy. I value this kind of service and would have no problem referring others to this location (Germain Lexus in Naples) More