Germain Lexus of Naples

Fantastic service! Beverly Copolla is the best service advisor. She always meets the needs of the customer and is accommodating to no end! She is organized and always ha Beverly Copolla is the best service advisor. She always meets the needs of the customer and is accommodating to no end! She is organized and always has my loaner car ready when in a time crunch! More

Had been going to the Ft. Myers location... then upgraded! I had been going to the Ft. Myers dealership & was “less-than-thrilled” with my service advisor there. For the first time, I decided it would be worth I had been going to the Ft. Myers dealership & was “less-than-thrilled” with my service advisor there. For the first time, I decided it would be worth driving from Cape Coral all the way to Naples to try this dealership instead & I AM SO GLAD I DID! Beverly was my service advisor, and she was on time, super friendly, well spoken, professional, not pushy whatsoever. I truly had a wonderful experience & am so glad to have finally made the change. 5 stars all the way! More

New purchase of RX350 On 10/13/2018, we went to Germaine Lexus of Naples to research the possibility of purchasing a new RX350. Our Sales Consultant (John Azarow) assisted On 10/13/2018, we went to Germaine Lexus of Naples to research the possibility of purchasing a new RX350. Our Sales Consultant (John Azarow) assisted us with a test drive and he explained all of the many features thoroughly. John is a personable man with a great personality and he knows the Lexus product line inside and out. John was not a pressure sales person and he was great to work with. My wife and I were sold on the Lexus experience and purchased one the same day. My wife and I agreed that this was the best vehicle purchase experience in our lives. We were also assisted by the Finance Manager (Carlos Cardenas) and he also provided a very positive experience. We have collectively owned several different vehicles from a variety of manufacturers (including BMW and Audi) and we agree that the quality and drive ability of the Lexus in unbeatable. The icing on the cake was our customer service experience relative to the purchase. We highly recommend this dealership and our sales consultant to anyone. More

Service and knowledge are great. Very personalized. Dave McKinney has handled the service on our cars for many years. Always personable, very knowledgeable and prompt. Never a need for follow up either. Dave McKinney has handled the service on our cars for many years. Always personable, very knowledgeable and prompt. Never a need for follow up either. Great! More

Service 35K The service provided by Dave McKinney was excellent. I was taken on time and finished early. All areas serviced were reviewded with me. I will reques The service provided by Dave McKinney was excellent. I was taken on time and finished early. All areas serviced were reviewded with me. I will request Dave at my next Lexus service. More

Beverly Coppola I was extremely happy with the experience at Germain Lexus of Naples The service was excellent! Beverly gave me a time when I could pick up my vechi I was extremely happy with the experience at Germain Lexus of Naples The service was excellent! Beverly gave me a time when I could pick up my vechile and was very accurate. It was even ready early, so she called me and I got my vehicle. The dealership is clean and has a fantastic lounge. It’s a pleasure dealing with them!! Charlie Camilleri More

Great place for customer service Danny Rusinik is the best. Have dealt with him for 3 years, top notch for getting the job done, whatever it is. Also very timely. Danny Rusinik is the best. Have dealt with him for 3 years, top notch for getting the job done, whatever it is. Also very timely. More

Top rated service manager He’s the best in the business. Because of Shawn I only purchase Lexus and He’s the only reason why I go to Germain Lexus. He’s the best in the business. Because of Shawn I only purchase Lexus and He’s the only reason why I go to Germain Lexus. More

Praise for Germain Lexus Service Department Moved to Florida last year and began having my Lexus ES 350 serviced by Germain Lexus in north Naples. My advisor is Jackson Kirby, who provides outs Moved to Florida last year and began having my Lexus ES 350 serviced by Germain Lexus in north Naples. My advisor is Jackson Kirby, who provides outstanding customer service. He is honest and always does what is in the best interest of his clients. The entire staff is very friendly and the technicians do quality work. Germain Lexus has a customer for life and I will definitely consider purchasing my next car from them. More

Service call My service consultant Dan Rusinik always is courteous and helpful .The appointments are punctual and always a pleasurable experience. His knowledge o My service consultant Dan Rusinik always is courteous and helpful .The appointments are punctual and always a pleasurable experience. His knowledge of proper servicing of my vehicle is an asset for the dealership. More