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Germain Lexus of Naples

Naples, FL

4.9
2,137 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,137 reviews

June 18, 2019

Excellent service Lori Nielsen was the agent who helped me. She is fantastic, courteous, and on time. The wait is pleasant , coffee is delicious. Thank you so much More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nilsson , Lu Gani
Jun 19, 2019 -

Germain Lexus of Naples responded

Thank you for your amazing review, Magda! Providing efficient service and enjoyable experiences is exactly what we aim for, and we are so delighted that our efforts met your satisfaction. We wish you safe travels and look forward to working with you again when the time comes for your next service.

June 14, 2019

Great Service The work is always done in a timely manner. So far everything has been done with no lingering problems or need to return. I am totally satisfied. More

by KYteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik, Chad Nesselhauf
Jun 14, 2019 -

Germain Lexus of Naples responded

Thank you so much for your 5-star review! Your satisfaction is exactly what we aim for, and we are overjoyed that the quality and efficiency of our service never seems to disappoint! We appreciate your business and hope to serve you for years to come.

June 14, 2019

Excellent service as always from Dave Mckinney Dave is a great asset of Germain Lexus. Professional and friendly 5 star customer service. The best part of owning a Lexus IS the service at Germain L More

by Lynn A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McKinney, Germain Lexus Sales Department, John Azarow
Jun 14, 2019 -

Germain Lexus of Naples responded

Lynn, Thank you so much for your amazing review! We are certainly always striving for excellence, and we are proud to know that our efforts always meet your full satisfaction! We appreciate your confidence in our service, and we look forward to continuing to provide you and your vehicle with our best care in the future.

June 13, 2019

Dan Rusinik in service Dan is always helpful and goes above and beyond in accomadation. Always want to work with him if possible Gayle Swett Re: Dan Rusinik Naples More

by Hutchy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Jun 14, 2019 -

Germain Lexus of Naples responded

Thank you for leaving Dan this kind review, Gayle! It is wonderful to know that he has your confidence, and that he always goes above and beyond to meet your satisfaction. Please let us know how he and the team may serve you again in the future.

June 13, 2019

Top Notch Service Dept Dave MaKinney is the reason I buy cars here. He provides the best service for your vehicle I ever received. Been going with Dave for about 7 years C More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McLeod, Dave McKinney
Jun 14, 2019 -

Germain Lexus of Naples responded

Harry, We are so appreciative of your continued business, and we are thrilled to know that Dave's efforts have earned your full confidence! Providing quality service is so important to us, and we are certain that he will continue to do just that in the future.

June 12, 2019

Dan Rusinik is why I come back to Germain Dan Rusinik always gives me a comprehensive look into what my vehicle needs. He is very adept at knowing exactly how long my vehicle will be in the s More

by FLGman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Jun 14, 2019 -

Germain Lexus of Naples responded

Thank you for leaving Dan this wonderful review! It is a pleasure to know that he has your confidence, and that he consistently provides you with straightforward, efficient, and reliable service! He will be so honored by your kind words, and we are certain that his efforts will continue to meet your satisfaction in the future.

June 07, 2019

Service Experience Dan Rusinik greeted me promptly, took care of my needs and advised service would take about 2 hours. He was very helpful and professional - excellent More

by KD
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Jun 07, 2019 -

Germain Lexus of Naples responded

Thank you for your 5-star review! We are delighted to hear that Dan took good care of you and your vehicular needs throughout your recent visit. We appreciate the opportunity to serve you, and we hope to see you again when the time comes for your next service.

June 06, 2019

Dan Rusinik Danny is a superb service leader who always goes the extra distance to solve any issue i’ve brought to him. My 2003 LS 430 was on its last legs, with More

by TRob
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Jun 07, 2019 -

Germain Lexus of Naples responded

Thank you for taking the time to share this excellent review! We are so pleased that Danny and the team could get your vehicle taken care of- thoroughly and to your satisfaction. Your safety is our utmost priority. Please don't hesitate to let us know if there is anything more we may help you with in the future.

June 04, 2019

Expectations exceeded Dave McKinney has been the service advisor for my car for the past five years, his informative caring service has given my family and me the best auto More

by Robert
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
Jun 05, 2019 -

Germain Lexus of Naples responded

Hi Robert, Thank you so much for leaving Dave this amazing review and recommendation! It is a pleasure to know that he has your confidence, and that his service consistently exceeds your expectations! Your satisfaction means so much to us, and we look forward to continue serving you and your future automotive needs.

June 04, 2019

Dan Rusinik Always goes above and beyond and makes sure everything goes smoothly. Will continue to buy and have my car serviced through germain Lexus with Dan. More

by Igallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Jun 05, 2019 -

Germain Lexus of Naples responded

Thank you for leaving Dan this great review! We are happy to hear that he consistently goes above and beyond to ensure your full satisfaction. It is wonderful to know that he has your confidence, and we are certain that he will continue to take great care of you in the future.

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