Germain Lexus of Naples

Highly professional and very helpful Every time I stop in for service at Germain Lexus, John Mccloskey recognizes me and makes me feel like we’re friends. The service is always first cla Every time I stop in for service at Germain Lexus, John Mccloskey recognizes me and makes me feel like we’re friends. The service is always first class, making the customer feel special. More

Service Excellence! Thank you Charles Koenig! Wonderful and thoughtful delivery of my new RX350. She's shiny & beautiful and you made the entire process easy, smoothe and Thank you Charles Koenig! Wonderful and thoughtful delivery of my new RX350. She's shiny & beautiful and you made the entire process easy, smoothe and fun. We loved the "reserved for" sign in the window upon our arrival! Well Done* More

Armando does it again This is the third vehicle I have purchased from Armando and he came thru like always. Recommend going to see Armando. going to buy another one at the This is the third vehicle I have purchased from Armando and he came thru like always. Recommend going to see Armando. going to buy another one at the end of the year. More

Dave McKinney service rep Excellent Recently had my Lexus serviced at Germaine Lexus of Naples. Dave McKinney was my service rep and he was very professional and courteous. He’s one of Recently had my Lexus serviced at Germaine Lexus of Naples. Dave McKinney was my service rep and he was very professional and courteous. He’s one of the reasons I go to Germaine. He’s represents the high quality one expects at Germaine and he delivers it. 100%+ satisfied More

Top service My wife and I have been shopping for a vehicle and we encountered the professional staff at Germain Lexus. I cannot say enough about the ease of doing My wife and I have been shopping for a vehicle and we encountered the professional staff at Germain Lexus. I cannot say enough about the ease of doing business and the relaxed but professional atmosphere they have there. Every single person we had to deal with from Carmen our sales consultant to Eddie Vasco the manager and of course the very professional Business Manager Will. This was by far one of the best experiences I have had in my 40 plus years of purchasing vehicles and I would highly recommend anyone looking for a Lexus to go to see the fine people at Germain Lexus. Kudos to the Germain team! More

Outstanding customer service from all team members I stopped by to change my battery for a car I purchased pre owned a couple of years ago that just died. Shawn went above and beyond accommodating me I stopped by to change my battery for a car I purchased pre owned a couple of years ago that just died. Shawn went above and beyond accommodating me in such short notice (I had no appointment), he truly made me feel like a valuable customer. Also, I’ve been eye balling a pre owned RX for next year, Shawn introduces me to Chad who took the time to show me a few vehicles, and was extremely patient and courteous knowing I wasn’t prepared to purchase anything today. I will be sure to come back to Germain lexus for my vehicle needs, especially when the time comes for my next purchase! More

Excellent customer service I always get the best customer service available with Danny Rusinik at Germain Lexus. Before buying my Lexus, I always loathed going to a dealership f I always get the best customer service available with Danny Rusinik at Germain Lexus. Before buying my Lexus, I always loathed going to a dealership for auto service. I’ve had my car now for four years, and no longer have to dread that trip in for service thanks to Danny and the impeccable customer service at Germain. More

Great experience ! Beverly Coppala is awesome! I am a sales rep I had to leave my car. Beverly Coppala got me a loaner to get my job done! She is amazing! I am a sales rep I had to leave my car. Beverly Coppala got me a loaner to get my job done! She is amazing! More

Service Appointment John McCloskey is the best. He was able to take care of my needs efficiently and professionally. I was in and out in under an hour as I needed to at John McCloskey is the best. He was able to take care of my needs efficiently and professionally. I was in and out in under an hour as I needed to attend a meeting. I made it with 30 minutes to spare. More

Excellent service. I have come to expect excellent service each and every time I visit GERMAIN Lexus and I am never disappointed. Beverly Coppola has been excellent is d I have come to expect excellent service each and every time I visit GERMAIN Lexus and I am never disappointed. Beverly Coppola has been excellent is delivering exceptional service. More