Germain Lexus of Naples

Chuck Koenig is an excellent sales rep. Chuck is very knowledgeable about the Lexus RX 350.He exhibited a professional attitude about the whole experience making sure that we understood the Chuck is very knowledgeable about the Lexus RX 350.He exhibited a professional attitude about the whole experience making sure that we understood the total process of choosing the right car for us..I was impressed with the whole process and would recommend Chuck and Germain to anyone who is is interested in an excellent experience while purchasing an outstanding automobile. More

Always Exceptional Service Danny is always helpful with my auto service. He keeps me informed and is spot on everytime I bring my car in for service. It is great to work with Danny is always helpful with my auto service. He keeps me informed and is spot on everytime I bring my car in for service. It is great to work with people that treat you like family. More

Amazing customer service! Let me first start by saying that this was my first ever car purchase and needless to say I was really dreading it! I wasn’t even really considering a Let me first start by saying that this was my first ever car purchase and needless to say I was really dreading it! I wasn’t even really considering a Lexus as I always assumed they were out of my budget but the guys at Lexus Germain were amazing at helping me find an affordable option that was also my dream car! John was the sales consultant and I could not have asked for a better experience. He was kind, not pushy or pressuring, and he listened to what I wanted and what I was looking for. He truly made me feel like family and I felt completely comfortable that he wouldn’t steer me wrong. After several test drives and seeing all my color options in person, I finally decided on a car. Even the negotiation process was painless! Eddie was the sales manager and I have to say I don’t think I have ever met anyone who is a better listener! Eddie was amazing to work with and he made me feel very comfortable with the process. Personally I don’t think I will ever have such an amazing customer service experience again, unless they are still there in 10+ years when I look for another car! Everyone was very friendly and helpful. I am actually looking forward to my first service at Lexus Germain so I can swing by and say hi to everyone! More

Awesome Service It was a awesome experience working with Tito Rivera of Germain Lexus. My fiance needed a reliable car and he helped us find the perfect vehicle that It was a awesome experience working with Tito Rivera of Germain Lexus. My fiance needed a reliable car and he helped us find the perfect vehicle that is reliable, plenty of room and at a good cost. We will definitely be referring our friends and family to Germain Lexus. We absolutely love our 2015 Lexus RX350. More

50,000 mile Service I am always so impressed with Danny Rusinik’s expertise and his kindness in dealing with me as a client. At the onset, he is extremely thorough in exp I am always so impressed with Danny Rusinik’s expertise and his kindness in dealing with me as a client. At the onset, he is extremely thorough in explaining exactly what will be accomplished during a particular service. He then assessed, item by item, the overall service upon completion, and even gave me a total view of what I can expect with the next two future recommended services~ GREAT for my planning purposes. Seldom will you find a young man so polite as to walk a client to their car, but that’s what Danny does. I shall continue to request this young man for all my future services at Germain Lexus! Gratefully, Sharon Ritacco More

Service Excellence! Thank you Charles Koenig! Wonderful and thoughtful delivery of my new RX350. She's shiny & beautiful and you made the entire process easy, smoothe and Thank you Charles Koenig! Wonderful and thoughtful delivery of my new RX350. She's shiny & beautiful and you made the entire process easy, smoothe and fun. We loved the "reserved for" sign in the window upon our arrival! Well Done* More

Highly professional and very helpful Every time I stop in for service at Germain Lexus, John Mccloskey recognizes me and makes me feel like we’re friends. The service is always first cla Every time I stop in for service at Germain Lexus, John Mccloskey recognizes me and makes me feel like we’re friends. The service is always first class, making the customer feel special. More

Armando does it again This is the third vehicle I have purchased from Armando and he came thru like always. Recommend going to see Armando. going to buy another one at the This is the third vehicle I have purchased from Armando and he came thru like always. Recommend going to see Armando. going to buy another one at the end of the year. More

Dave McKinney service rep Excellent Recently had my Lexus serviced at Germaine Lexus of Naples. Dave McKinney was my service rep and he was very professional and courteous. He’s one of Recently had my Lexus serviced at Germaine Lexus of Naples. Dave McKinney was my service rep and he was very professional and courteous. He’s one of the reasons I go to Germaine. He’s represents the high quality one expects at Germaine and he delivers it. 100%+ satisfied More

Top service My wife and I have been shopping for a vehicle and we encountered the professional staff at Germain Lexus. I cannot say enough about the ease of doing My wife and I have been shopping for a vehicle and we encountered the professional staff at Germain Lexus. I cannot say enough about the ease of doing business and the relaxed but professional atmosphere they have there. Every single person we had to deal with from Carmen our sales consultant to Eddie Vasco the manager and of course the very professional Business Manager Will. This was by far one of the best experiences I have had in my 40 plus years of purchasing vehicles and I would highly recommend anyone looking for a Lexus to go to see the fine people at Germain Lexus. Kudos to the Germain team! More