![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Germain Lexus of Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 2,102 reviews
AMAZING! Armando Tovar, the most accommodating and caring sales representative, Martin Audithbin finance, JD Bube in service, and the most incredible vehicle. Armando Tovar, the most accommodating and caring sales representative, Martin Audithbin finance, JD Bube in service, and the most incredible vehicle. The team is amazing! It was also a great pleasure to see Lou Gani who sold me my first new car in the late 90s. Thank you! More
Lexus excellent service The service was excellent! From the time I was greeted, everyone was so friendly, respectful, courteous, and patient. I was very impressed with the qu The service was excellent! From the time I was greeted, everyone was so friendly, respectful, courteous, and patient. I was very impressed with the quality of commitment & service in every aspect! The speed of service, to the beautiful, luxurious waiting rooms, drinks, coffee, snacks and cookies. Tv to watch, magazines to read. But you hardly have to wait! I was given a loner car because I thought it would take long. But it didn’t . Great experience and I shall return again for help when needed. Thank you Beverly and the gentleman that also helped me! Great team work! More
Dave McKinney Dave has been taking care of my ‘04 SC 430 for quite awhile now. Thx to him it will run for another 65,000 miles! Dave has been taking care of my ‘04 SC 430 for quite awhile now. Thx to him it will run for another 65,000 miles! More
Great service experience! My service consultant, Jackson Kirby, was very informative and pleasant to work. He was able to answer all my concerns and questions during my service My service consultant, Jackson Kirby, was very informative and pleasant to work. He was able to answer all my concerns and questions during my service appointment. He also brought to my attention a resolution for the stickiness issue that I have been having for the past several years with some of the interior areas and panels of my Lexus LS460. He told me that Lexus will be replacing these sticky areas and panels at no charge. Kudos to Lexus and Germain Lexus of Naples for stepping up and standing behind their quality brand. More
Exceptional Sevice! Beverly Coppola is my Master Certified Service Consultant. Anytime I need to have maintenance done on my car, I know that it is going to be done right Beverly Coppola is my Master Certified Service Consultant. Anytime I need to have maintenance done on my car, I know that it is going to be done right the first time because of Beverly. She is friendly, very professional, and extremely knowledgeable. Beverly always provides exceptional guest service, and is the reason I go to Germain Lexus in Naples, Florida. Beverly Coppola is a star! More
Excellent service from Danny Rusinik. Very knowledgeable and kind. The hole staff is amazing and the facility also. Serviced my 2019 Lexus IS 300 and took me less than 30 minutes to be ready. I highly recom and kind. The hole staff is amazing and the facility also. Serviced my 2019 Lexus IS 300 and took me less than 30 minutes to be ready. I highly recommend Germain Lexus of Naples. More
Excellent Buying Experience I had a great experience with Germain Lexus of Napes, they are so transparent and if anyone have a chance to buy a vehicle from there must ask for Edd I had a great experience with Germain Lexus of Napes, they are so transparent and if anyone have a chance to buy a vehicle from there must ask for Eddie and I would say it loud and clear "Eddie - Eddie - Eddie". He will do his best to meet your buying requirements and I had dealt with other sales manager in the past but I never seen as professional as him. Thank you Eddie to help me to buy my first Lexus. More
Maintenance Service I was very pleased with my service. Dan Rusinik, the service advisor, was very professional and met my expectations. Work was done timely and proper. I was very pleased with my service. Dan Rusinik, the service advisor, was very professional and met my expectations. Work was done timely and proper. More
Chad Hasselhauf I worked with Chad Hasselhauf on the trade in of my car and the purchase of an RX350. He was very knowledgeable and pleasant to work with. He explai I worked with Chad Hasselhauf on the trade in of my car and the purchase of an RX350. He was very knowledgeable and pleasant to work with. He explained all of the features of the Lexus and made us feel that we could call More
Jackson Kirby is most courteous and helpful. He was able to guide me through the maze of my 32,000 mile checkup wisely and to my satisfaction. It is always a pleasure doing business with Germain and working to guide me through the maze of my 32,000 mile checkup wisely and to my satisfaction. It is always a pleasure doing business with Germain and working with their staff. Dave S More