Germain Lexus of Naples

Excellent service and hospitality, thanks to Jackson Kirby, who makes every visit quick and efficient thanks Kirby, who makes every visit quick and efficient thanks More

Very happy with our service manager Dan Rusinik. Cannot be in better hands. Dan takes his time to explain what to do now and in the future. Cannot be in better hands. Dan takes his time to explain what to do now and in the future. More

Always professional, honest and friendly. It’s a pleasure to drop off my car for service It’s a pleasure to drop off my car for service More

Was very pleased with the service i received The customer service was excellent and professional. My service advisor was very helpful and accommodating and helped me complete All the service need customer service was excellent and professional. My service advisor was very helpful and accommodating and helped me complete All the service needed to maintain my vehicle. More

I am pleased to write an excellent review for Germaine Lexus and in particular for Service Consultant Jackson Kirby. Jackson’s pleasant greeting and thorough attention to my service concerns are consisten Lexus and in particular for Service Consultant Jackson Kirby. Jackson’s pleasant greeting and thorough attention to my service concerns are consistent and much appreciated. He treats his customers respectfully and ensures that my Lexus maintenance requirements are attended to. I am a long time customer who is grateful for the service technicians who keep my Lexus performing well and to the entire team. Thank you. Lorraine Buckley More

Silvano Pellicciotta was our Germain Lexus Sales Representative throughout the entire process of ordering and receiving my new 2024 Lexus ES 350. I love this car! Sal is the ultimate pro that any c Representative throughout the entire process of ordering and receiving my new 2024 Lexus ES 350. I love this car! Sal is the ultimate pro that any car dealer would be proud to have represent them. Thank you Sal and thank you Trish for helping me! More

MICHAEL GOOLEY IS EXCELLENT . HE IS ATTENTIVE AND TAKES TIME TO EXPLAIN EVERYTHING AND ALSO UNDERSTAND THE CLIENT'S PERSPECTIVE.GERMAIN GOT AN OUSTANDING SERVICE ADVISOR IN MICHAEL HE IS ATTENTIVE AND TAKES TIME TO EXPLAIN EVERYTHING AND ALSO UNDERSTAND THE CLIENT'S PERSPECTIVE.GERMAIN GOT AN OUSTANDING SERVICE ADVISOR IN MICHAEL AND HE E IS MY GO TO GUY.. More

Scott Joiner was my service manager. He is very friendly and took time to answer my questions. He is very friendly and took time to answer my questions. More

I made an appointment to have my 10,000 mile service completed, and Jackson Kirby blew me away with his unique customer service. When I entered the Service Department door, Jackson was waiting right th completed, and Jackson Kirby blew me away with his unique customer service. When I entered the Service Department door, Jackson was waiting right there and greeted me immediately. He had a warm and very friendly demeanor. He then went on to explain the services that would be performed that day and the estimated time that would be needed. He then kept me informed of everything that was going on, and he was able to deliver the car back to me about a half hour BEFORE he promised it. Needless to say, he had a "one of a kind" attitude. More

I’m very happy when comes here Orlando he sevire very good I’m will come good I’m will come More