Germain Lexus of Naples

My service advisor is Scott Joiner. I have had a few unexpected trips out of town, and Scott makes sure my car is given quality care when I need it ready for a trip. He is an asset to I have had a few unexpected trips out of town, and Scott makes sure my car is given quality care when I need it ready for a trip. He is an asset to Naples Lexus as he is knowledgeable, professional and dependable. Good service on one’s vehicle is the path to brand loyalty. More

My service advisor Alexaner DePew was very profssional and explained everything. I highly recommend him and felt very comfortable knowing I was in good hands.Thr lounge area is very relaxing and everyone and explained everything. I highly recommend him and felt very comfortable knowing I was in good hands.Thr lounge area is very relaxing and everyone is very friendly Great customer service from my service advisor Alexaner DePew. Explained everything and I was very comfortable knowing I was in good hands. More

EXTREMELY PROFESSIONAL . . Very qualified in his delivery of what was going to be performed and my requests . Hope to have him available on my next visit . Very qualified in his delivery of what was going to be performed and my requests . Hope to have him available on my next visit More

Our salesman Ryan Eickelmann was excellent and deserves a superior rating. He inquired about our wants and needs and helped us find it. He was very customer service focused and should train others. superior rating. He inquired about our wants and needs and helped us find it. He was very customer service focused and should train others. More

Dealer committed to a time for my vehilce to be completed and beat the time. Lobby was good place to hang out while vehicle was being serviced. and beat the time. Lobby was good place to hang out while vehicle was being serviced. More

We strongly recommend this dealership, especially our sales person, Sheena Sexton and Jenna as well as the business manager, Michelle. What do you think? We got great deal and actually enjoyed the experi sales person, Sheena Sexton and Jenna as well as the business manager, Michelle. What do you think? We got great deal and actually enjoyed the experience. Extremely professional with no pressure and the dealership atmosphere was unbelievable. Everyone from the receptionist on up were extremely friendly And refreshments and snacks were very beneficial as we were there around seven hours. They left no stone unturned! More

Great service . Great service advisor Alexander Depew . Keeps me up to date on my service .Makes sure I am comfortable while waiting. Great service advisor Alexander Depew . Keeps me up to date on my service .Makes sure I am comfortable while waiting. More

Outstanding customer service. Jackson Kirby is an outstanding customer representative. The Lexus product has the best quality of any vehicles that I have owned in 50 years. Jackson Kirby is an outstanding customer representative. The Lexus product has the best quality of any vehicles that I have owned in 50 years. More

I have been doing business with Germain Toyota Since 1992, & in 2019 I bought my 1st LS 460 & had excellent service at Germain Lexus, Naples FL. 1992, & in 2019 I bought my 1st LS 460 & had excellent service at Germain Lexus, Naples FL. More

Alexander Depew is ready to help, listens, and was excellent as always ! I highly recommend him excellent as always ! I highly recommend him More