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Germain Lexus of Naples

Naples, FL

4.9
2,248 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,248 reviews

February 14, 2025

We have bought many cars at Germain Lexus and love our salesman Lu Gani. He is just the best and will help you all the way with your transaction. Seriously, go see Lu you will be very happy you did. More

by rosannesonner
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lu Gani
Feb 14, 2025 -

Germain Lexus of Naples responded

Rosanne, thanks for letting us know how much you have enjoyed working with Lu any time you're in the market for something new. We appreciate your kind words, and look forward to being of service to you for many years to come. Regards, Don Nelson - General Manager

February 14, 2025

Larry Vasco and the team at Germain Lexus of Naples were excellent. It took about 10 weeks to get the LC 500 I wanted which is what Larry told me up front. He kept me updated with just the right amount of More

by petermkidd9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Vasco, Germain Lexus Sales Department
Feb 19, 2025 -

Germain Lexus of Naples responded

Thank you for your outstanding feedback, Peter. We're delighted Larry provided exceptional service at every step in the process. Congrats on your new LC 500! We wish you all the best in your travels ahead, from everyone at Germain Lexus. Regards, Don Nelson - General Manager

February 05, 2025

My car is a Tx350 that was recalled and needed maintenance. My service advisor Jackson Kirby gave me a very good service experience. More

by Chendd112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Feb 06, 2025 -

Germain Lexus of Naples responded

Thanks for letting us know how satisfied you were with Jackson's assistance, Dadi! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb. Regards, Don Nelson - General Manager

February 05, 2025

This is a review for Jackson Kirby whose professional service along with ahis efforts to relate to us as friends not just “customers” is greatly appreciated by my wife & me. He works hard to explain the More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Feb 06, 2025 -

Germain Lexus of Naples responded

Thank you for taking a moment to share positive feedback on Jackson. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day! Regards, Don Nelson - General Manager

February 04, 2025

Needed new tires and a 30,000 mile checkup. Dan Rusinik made it so easy from the time I made the appointment until I picked the car up all finished. More

by Kathy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Feb 06, 2025 -

Germain Lexus of Naples responded

Kathy, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Danny's expertise. Please come see us again some day! Regards, Don Nelson - General Manager

February 04, 2025

Richard Brown was our Rep. He was extremely helpful and courteous. He kept me well informed as to the status of my service. Lexus service is always far above any other auto dea More

by pmcmanus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Feb 06, 2025 -

Germain Lexus of Naples responded

We're happy you enjoyed an accommodating and thorough visit with Richard! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Germain Lexus for the best service! Regards, Don Nelson - General Manager

January 31, 2025

Good service as always at Lexus of Naples, with Rick Brown making things work smoothly. thanks, Rick. hal brayman More

by halmarita716
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Jan 31, 2025 -

Germain Lexus of Naples responded

We are grateful for you leaving Rick this extraordinary review! We are pleased to know that he made things work smoothly and provided you with good service as always. We look forward to continue serving you in the future when the time comes. Regards, Don Nelson - General Manager

January 30, 2025

Jackson Kirby in service is the best. I drive from Ft. Lauderdale to Naples because he is the BEST More

by rnolan62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Jan 30, 2025 -

Germain Lexus of Naples responded

Providing exemplary service is so important to us here at Germain Lexus and we are glad that Jackson's efforts met your satisfaction! We are thrilled to know that he is the best. We wish you safe travels until we meet again! Regards, Don Nelson - General Manager

January 28, 2025

What excellent group of people, my sales team could not be any better. Great job thank you More

by Pwcorrado
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dee Eddie, Germain Lexus Sales Department, Eddie Vasco
Jan 29, 2025 -

Germain Lexus of Naples responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team was excellent and they did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Germain Lexus team! Regards, Don Nelson - General Manager

January 27, 2025

Paul Berggren was the BEST salesman I've ever encountered. Being a small businessman I've purchased over 25 vehicles so that is saying alot. I was pleased to deal with him. He listened to my co More

by john.giblin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Berggren
Jan 27, 2025 -

Germain Lexus of Naples responded

John, thanks for the terrific feedback on working with Paul for this experience. We're glad his assistance surpassed your expectations, and we look forward to working with you again some day! Regards, Don Nelson - General Manager

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