Germain Lexus of Naples

Jennifer Nickolson was the best! ! Knowledgeable, kind and very thorough. The service dept was great. Would come again just because of Jenna! ! Knowledgeable, kind and very thorough. The service dept was great. Would come again just because of Jenna! More

I had an emergency with the hatchback not closing. Alex Depew handled my problem immediately. Alex Depew handled my problem immediately. More

Scott Fielding was very helpful for me arranging a convenient time for the service to be arranged. Thank you Scott. convenient time for the service to be arranged. Thank you Scott. More

This dealership is phenomenal. I am so happy with the level of service I’m receiving every time I’m there. Service advisor Michael Gooley is great. It’s my first time to deal with I am so happy with the level of service I’m receiving every time I’m there. Service advisor Michael Gooley is great. It’s my first time to deal with him, but he’s certainly a great addition to Lexus Germain. More

Jeff Smith went beyond the call of duty, very efficient, very thoughtful, and pleasing to his customers. His mom passed away two days previously but he still came in to work. Germaine is lucky to have a qua very thoughtful, and pleasing to his customers. His mom passed away two days previously but he still came in to work. Germaine is lucky to have a quality person like Jeff Smith . More

Richard Brown is very professional and explains issues thoroughly. The dealership does excellent work, and is a pleasure to deal with.. thoroughly. The dealership does excellent work, and is a pleasure to deal with.. More

Jackson Kirby took great care of me. He was professional, welcoming, and moved the process along quickly. He is an asset to the Germain Lexus team. He was professional, welcoming, and moved the process along quickly. He is an asset to the Germain Lexus team. More

Germain Lexus honored the scheduled time and completed the job required in a thorough and timely manner. As the work was being performed the communications between the dealership and me were outstanding. the job required in a thorough and timely manner. As the work was being performed the communications between the dealership and me were outstanding. I give a lot of credit and thank Danniela Alves for her professionalism and for keeping me informed of all the details as the work progressed. Also, I compliment Lexus for the customers comfortable and friendly waiting area. More

Jackson Kirby has on both service calls friendly and very thorough in taking care of my Lexus. very thorough in taking care of my Lexus. More

Danny Rusinik is courteous, welcoming, professional and extremely helpful. He keeps me coming back to Germain service. Good job ! extremely helpful. He keeps me coming back to Germain service. Good job ! More