Germain Lexus of Naples

My family and I have purchased numerous cars from this dealership over the years. Bob O'Connor is our salesman and he is a pleasure to work with, very knowledgeable, and patient. Shawn Chapman in service dealership over the years. Bob O'Connor is our salesman and he is a pleasure to work with, very knowledgeable, and patient. Shawn Chapman in service always looks after us. All of the folks we've dealt with at this dealership are extremely courteous. It is rare to experience such depth of professionalism throughout an organization. The dealership is spotless. The service lounge is comfortable with coffee, tea and good snacks. There is a nice selection of vehicles from which to compare when shopping for a new car. It's no wonder we see so many residents in our town driving a Lexus. More

Germain Lexus of Naples is the best! My entire experience from start to finish was better than I could have ever expected. Steve Duran, my salesperson was friendly and full of knowledge. The Managers, Miguel from start to finish was better than I could have ever expected. Steve Duran, my salesperson was friendly and full of knowledge. The Managers, Miguel Perez and Mike Lawson, made the pricing and payments more than fair and easy. I can't believe I was at a car dealership! Mr. Dave Camposano, the General Manager, is a gentleman and really added the finishing touch to a great experience. I definitely found out you get a GREAT DEAL and GREAT SERVICE at Germain Lexus of Naples. I am in sales myself and usually I am more demanding than the average customer. The team at Germain Lexus deserves an award! More

This dealer took advantage of me and then treated me very poorly when I questioned what they had done. There was a problem with my lease and they refused to return phone calls. When I drove there, I wait poorly when I questioned what they had done. There was a problem with my lease and they refused to return phone calls. When I drove there, I waited over an hour, and no one was available to speak with me. I am shocked and disappointed at the treatment that I received from what I thought was a reputable company. More