Germain Lexus of Naples

We came not sure of what to expect in our visit to your dealership. It turned out to be a most friendly and helpful experience. Both Chuck and Michael were both very knowledgeable and accomadating to our dealership. It turned out to be a most friendly and helpful experience. Both Chuck and Michael were both very knowledgeable and accomadating to our needs. We were able to drive home in our new car. The detail and expertise was most evident. We would come back again. More

Extremely friendly and helpful. Went out of the way to give me the best attention and sales experience. Salesman Michael Skidd was very enthusiastic, up beat and eager to please. The Sales Manager and Fi give me the best attention and sales experience. Salesman Michael Skidd was very enthusiastic, up beat and eager to please. The Sales Manager and Financial Manager went the extra mile to "give me a good deal" and make sure that I was satisfied and that everything was properly taken care of in doing the lease arrangement. Would recommend them very highly and would readily return for future business. I also very much appreciated their adapting to my time schedule and making themselves available at the times that they did. The new car service was prompt. The service agent came to meet me and gave me a list of personalization items to check and return to him. He had the settings all done in less than 30 minutes and I was able to drive the car home that afternoon. I grade everyone involved as EXCELLENT. More

I was very pleased with this car buying experience. Everyone was pleasant and professional. By far the most relaxed, low pressure car dealership I've ever encountered. Peter did an excellent job expl Everyone was pleasant and professional. By far the most relaxed, low pressure car dealership I've ever encountered. Peter did an excellent job explaining every minute detail of the car. David, was very fair in his trade in assessment and number crunching. Michael was thorough with his explanation of the warranty, and various financial options. The dealership was clean and comfortable. All in all, and experience worth repeating. I'll be sure to tell all my friends and family! More

My Wife and I just purchased a new 2010 Lexus ES 350 with nav. Had dealt with another dealer in Ft. Myers and came Germain for a 2nd look. Very friendly staff and the trade difference was very significant.We nav. Had dealt with another dealer in Ft. Myers and came Germain for a 2nd look. Very friendly staff and the trade difference was very significant.We had a Audi A4 with Quattro 2009 with 8500 miles. They knowledgeale about the car and did not downgrade it in our nogociations. Very painless and reccommend them to my friends. Give this dealership and Brent Robertson a close look see. More

I originally went into the Germain Lexus dealership to pursue a purchase of a certified pre-owned 2008 Lexus IS 250 with low miles. I worked with Brent Robertson to explain my needs and my rationale for pursue a purchase of a certified pre-owned 2008 Lexus IS 250 with low miles. I worked with Brent Robertson to explain my needs and my rationale for the low-mileage. He was kind enough to mention that since one of my main concerns was mileage that they were aggressively pricing 2010 IS 250's as the 2011's were replacing them. Brent did an excellent job finding a win-win for the dealership and for me - I needed one with low mileage (can't get much lower than 10 miles) and the dealership wanted to replace the 2010's with 2011's on the lot. The price was very aggressive, and I purchased the 2010 IS 250 the same day. They would've undoubtedly profited more if they sold me the certified pre-owned vehicle, but Brent successfully combined my needs with that of the dealership. This was undoubtedly my best car-buying experience. The people at Germain Lexus of Naples were incredibly helpful, kind, and willing to help without the "salesiness" one often experiences with other makes. More

The most pleasant auto buying experience in my lifetime....no pressure just friendly helpful honest knowlegeable professional people.....Brent, Trish, and Mike certainly made us feel special. Very lifetime....no pressure just friendly helpful honest knowlegeable professional people.....Brent, Trish, and Mike certainly made us feel special. Very happy with the product...It is special also. Thanks. Gary and Tharon Caldwell More

This was the best experience I have ever had with a dealership. What a great team of people. After my internet search for weeks, I had delt with a few dealers. No pressure at all from Sean, very up dealership. What a great team of people. After my internet search for weeks, I had delt with a few dealers. No pressure at all from Sean, very up front with the used RX350 I was buying. Mike and Trish was so nice to us. Mike went over every detail with us with all the out of the state papers he had to process. Would we drive 800 miles again to buy from Lexus of Naples, Sean Kearney? Yes indeed and we enjoyed our trip to that beautiful town, had a nice vacation too. Very professional in every step of buying our RX. More

I shopped and found that Germain gave me just as good a price on my new Lexus as the other nearby dealer, but there was a huge difference in the personal experience. They were friendly, no pressure, extre price on my new Lexus as the other nearby dealer, but there was a huge difference in the personal experience. They were friendly, no pressure, extremely helpful in showing the car, and kept their word. More

Buying our car was a much more pleasant experience than we had in the past. Everyone was friendly and helpful. The sales people were able to locate the exact car that we wanted. The car arrived the next we had in the past. Everyone was friendly and helpful. The sales people were able to locate the exact car that we wanted. The car arrived the next business day. There was no pressure to purchase more than we wanted. More

At the time I was driving a new 2010 Premium RX350 that I bought new in December of 2009 in New Jersey. I stopped in this dealer to see if the new 2011 RX350 were in. We talked with Chuck who diligently too bought new in December of 2009 in New Jersey. I stopped in this dealer to see if the new 2011 RX350 were in. We talked with Chuck who diligently took his time to show us various 2010 models, and after 5 hours, drove away with an upgraded 2010 Luxury RX350. Great job Chuck! I'll be back to visit him in the future. Mike Taglietta More