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Germain Lexus of Naples
Naples, FL
2,215 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,215 reviews
July 16, 2010
Overall car buying experience was exceptional. They worked with us on taking our trade in and got to us to a great price for a new RX350 in the exterior and interior color that we wanted. Everything wa worked with us on taking our trade in and got to us to a great price for a new RX350 in the exterior and interior color that we wanted. Everything was done very professionally and quickly. Follow up service after the purchase has been fantastic. More
by sapphirentonic
Employees Worked With
Wayne, Trish, Wayne McLeod
July 16, 2010
Great purchase experience with followup training on car capabilities from my salesman Frank Smith Great service from Lexus, Ronnie in the service dept was terrific All repair and service employees have capabilities from my salesman Frank Smith Great service from Lexus, Ronnie in the service dept was terrific All repair and service employees have been ready and willing to assist whenever called Would definitely recommend The Germain Dealership in Naples Not sure about prices but they seem to be in line with what others have told me Purchased 2 cars from dealership. In 2005 and 2007 More
by newtonjo
Employees Worked With
Frank Smith, Frank Smith
June 26, 2010
My family and I have purchased numerous cars from this dealership over the years. Bob O'Connor is our salesman and he is a pleasure to work with, very knowledgeable, and patient. Shawn Chapman in service dealership over the years. Bob O'Connor is our salesman and he is a pleasure to work with, very knowledgeable, and patient. Shawn Chapman in service always looks after us. All of the folks we've dealt with at this dealership are extremely courteous. It is rare to experience such depth of professionalism throughout an organization. The dealership is spotless. The service lounge is comfortable with coffee, tea and good snacks. There is a nice selection of vehicles from which to compare when shopping for a new car. It's no wonder we see so many residents in our town driving a Lexus. More
by TedDudley
Employees Worked With
Bob O'Connor, Shawn Chapman
June 15, 2010
Germain Lexus of Naples is the best! My entire experience from start to finish was better than I could have ever expected. Steve Duran, my salesperson was friendly and full of knowledge. The Managers, Miguel from start to finish was better than I could have ever expected. Steve Duran, my salesperson was friendly and full of knowledge. The Managers, Miguel Perez and Mike Lawson, made the pricing and payments more than fair and easy. I can't believe I was at a car dealership! Mr. Dave Camposano, the General Manager, is a gentleman and really added the finishing touch to a great experience. I definitely found out you get a GREAT DEAL and GREAT SERVICE at Germain Lexus of Naples. I am in sales myself and usually I am more demanding than the average customer. The team at Germain Lexus deserves an award! More
by jrhuaroto
Employees Worked With
Steven Duran, Miguel Perez, Mike Lawson, Dave Camposano
March 08, 2007
This dealer took advantage of me and then treated me very poorly when I questioned what they had done. There was a problem with my lease and they refused to return phone calls. When I drove there, I wait poorly when I questioned what they had done. There was a problem with my lease and they refused to return phone calls. When I drove there, I waited over an hour, and no one was available to speak with me. I am shocked and disappointed at the treatment that I received from what I thought was a reputable company. More
by carol.horn
Employees Worked With
Mr. Bob O'Connor
