Germain Lexus of Naples

The purchase of our Lexus was the best experience that we have had in a long time. The sales staff as well as the finance personnel made us feel as though we were important and not just a number. The car is have had in a long time. The sales staff as well as the finance personnel made us feel as though we were important and not just a number. The car is one of the best in the hybrid class with the luxury that we were looking for. We did visit other Lexus dealers but Germain Lexus was our choice and will continue to be our choice in the future. David & Kathleen Scheppe More

WE HAD A GREAT EXPERIENCE WITH LARK AS A SALESPERSON AND MADE A BEST FRIEND. MIKE HANDLE OUR TRANSACTION IN LEASING A NEW CAR. CLEAN AND FRIENDLY DEALERSHIP. I HAD A CONVERSATION WITH TWO PEOPLE WHO WERE WA MADE A BEST FRIEND. MIKE HANDLE OUR TRANSACTION IN LEASING A NEW CAR. CLEAN AND FRIENDLY DEALERSHIP. I HAD A CONVERSATION WITH TWO PEOPLE WHO WERE WAITING FOR THEIR CAR IN THE SERVICE DEPT. THEY WERE VERY HAPPY WITH THE SERVICE WHICH PLEASE US. More

It was a pleasure to meet the two individuals at this dealership. Chuck is such a wonderful young man and is very courteous and knowledgeable of the vehicle that we were interested in. He took the ti dealership. Chuck is such a wonderful young man and is very courteous and knowledgeable of the vehicle that we were interested in. He took the time and effort to make our experience at this dealership a very pleasant and enjoyable one. He went out of his way to help us achieve our goal. I would recommend him very highly to all of our friends. You are fortunate to have such a professional salesperson among your staff. Michael is also a good representation of professionalism and made the process of signing the extensive paperwork a pleasant experience. He has a wonderful sense of humor and it was a delight to deal with him. Thank you so much for not being a typical dealership and for caring about the customer and their concerns. Sincerely, Mr and Mrs M.M. Bodnarchuk More

We received outstanding care by not only our salesman Peter, but the entire staff at Germain Lexus. This is a wonderful dealership and I would highly recommend them to our friends and acquaintances. Al Peter, but the entire staff at Germain Lexus. This is a wonderful dealership and I would highly recommend them to our friends and acquaintances. All parties we dealt with spent time explaining everything to us and treated us with the utmost respect. Our new car is wonderful and we will definitely use Germain Lexus in the future. This dealership far exceeded our expectations, we were taken through the entire showroom and service department and introduced to other employees. The service area is the cleanest I have ever seen. I can only give them a rating of AAA+++ More

Oil change and tire check.Stopped buy to arrange service on a visit to Florida and was very well received and a prompt timely appointment and very well served with courteous and enthusiastic welcome. Very on a visit to Florida and was very well received and a prompt timely appointment and very well served with courteous and enthusiastic welcome. Very very clean welcome center and very courteous staff. Changed remote battery on second visit in matter of minutes and always with a welcome interest and chat. Best dealer experience ever. Thanks to all the staff. CJ Duriez Montreal Canada More

I came in with a dead battery and Joe Cosa took me immediately. He explained what was going to happen, arranged for transportantion home and review the work that was done when I returned. He took ti immediately. He explained what was going to happen, arranged for transportantion home and review the work that was done when I returned. He took time, something not experieced today and I compliment him on that. he even walked me to my car and said to call him if I had any question and to see him when i return for a tuneup. Good job Joe!!! More

I have been dealing with Germain for ten years or more I have been dealing with Germain for ten years or more and have always been treated very well by the staff there. Adriana and Paul were very hel I have been dealing with Germain for ten years or more and have always been treated very well by the staff there. Adriana and Paul were very helpful this trip. My good experiences at Germain shows because I have bought five new cars there over the years. Mike Valente More

We have purchased four Lexus cars from this dealership, We have purchased four Lexus cars from this dealership, and a recent service experience reminded us of why we use this dealership. Sh We have purchased four Lexus cars from this dealership, and a recent service experience reminded us of why we use this dealership. Shawn Chapman is the Service Manager we have dealt with over the last ten years. This continuity has allowed us to be assured that we will get prompt and professional service every time we need it. We recently took our SC430 in for an oil change, but Shawn went further and did a safety inspection which showed we had some very dangerous tires on the rear of the car. Instead of setting up another service appointment, he provided us with a loaner car, and had everything resolved by the next afternoon. This is the kind of service that we have come to expect from Shawn and Lexus of Naples. It is this excellent service that keeps us coming back. More

The Service Manager Shawn Chapman is a pleasure to deal with. Shawn is very accomidating and his knowledge of the vehicle is outstanding. This is my third Lexus from this dealership. I will continue to with. Shawn is very accomidating and his knowledge of the vehicle is outstanding. This is my third Lexus from this dealership. I will continue to buy and sercive my vehicles at this dealship. More

Lark was excellent, friendly, patient and knowledgeable and accomodating. The personnel within the dealership were very accomodating and also freindly and welcoming. The finance person discussed various t and accomodating. The personnel within the dealership were very accomodating and also freindly and welcoming. The finance person discussed various terms, was not pushy, was knowledgeable. I would recommdend Lark and the dealership to other friends. More