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Germain Lexus of Naples

Naples, FL

4.9
2,202 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,202 reviews

May 03, 2011

This was our third Lexus bought from Germain, and this past buying experience was the best yet. Frank Smith, our conscientious and professional salesperson, made the negotiation very comfortable..no pres More

by smithja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Smith, Mike Lawson, Frank Smith
April 09, 2011

Received mail offer for buy back. Just went by for a look at new models and was so impressed by salesmans knowledge and great buy back offer, just had to purchase a new Lexus 2011, model 350RX. Has lots of More

by Nick DiVinitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Duran and Mike Lawson
March 27, 2011

excellent, did it all in short time with timely approch of business and a good sense of humor to top off this deal...just a delight...the sales person, mike skidd, also did an outstanding job in the two da More

by j david guenard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike lawson-- finance
Mar 29, 2011 -

Germain Lexus of Naples responded

Dear Mr. Guenard, Thank you so much for your excellent review of our dealership. At Germain Lexus of Naples we take great pride in our dealership and our team and we always strive to ensure that we deliver world-class customer service to our clients. We appreciate your business and look forward to meeting all of your future Lexus needs. Best regards, The Germain Lexus of Naples Team

March 22, 2011

We bought a new Lexus in an hour. EVeryone knows the vehicle is a proven winner. We had some pricing ideas which they met. They also evaluated our trade and gave us a reasonable offer. Michael Skidd was More

by wfbrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Skidd
March 21, 2011

My husband and I were extremely pleased with our Salesperson(Michael Skidd). He was very professional and helpful. He was always there to answer any questions we had and made it very clear to us tha More

by georgeleelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael SkiddMy husband
March 19, 2011

Just want to say "thanks" to Lu Gani and Mike Lawson with making my purchase at Germain easy and comfortable. Both men were very professional, courteous and knowledgeable. It was a pleasure doi More

by wks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lu Gani and Mike Lawson
March 12, 2011

We would like to take the time to let other customers know, that we had a great experience when purchasing our new car from Germain Lexus. Particularly Chuck Koenig. He was knowledgable, courteous and pa More

by RoyWallwork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Koenig. Mike Lawson
March 11, 2011

My wife and I have purchased three vehicles (two leases and one recent purchase) from Sean Kearney. He is the reason we keep coming back. He is a true professional and a class act. We feel blessed to ha More

by Frankie927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean M. Kearney
February 03, 2011

This was my first time buying a Lexus and the experience that I had has convinced me to purchase another one in the future as well as tell as many people as possible how great everything was. I was so impre More

by cmbla13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Duran, Miguel Perez
January 01, 2011

The purchase of our Lexus was the best experience that we have had in a long time. The sales staff as well as the finance personnel made us feel as though we were important and not just a number. The car is More

by David Scheppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Skidd/ Steve Duran
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