Germain Lexus of Naples
Naples, FL
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These guys (Dave Campasano, Wayne McLeod, MIke Lawson) went absolutely out of their way to help me select and buy the right car for me!! There was no high pressure sales, just comfortable negotiation.... went absolutely out of their way to help me select and buy the right car for me!! There was no high pressure sales, just comfortable negotiation.... I would HIGHLY recommend these 3 guys when you go to Lexus to buy or lease. Tell them "Debbie sent you!!" More
WE had the best experience buying our new Lexus at this dealership, we shopped around went to Scanlon Lexus in Fort Myers where we live, got a price which we were told was their bottom line, then drove to dealership, we shopped around went to Scanlon Lexus in Fort Myers where we live, got a price which we were told was their bottom line, then drove to Naples just to comparison shop, they were so nice, treated us so well, we bought on the spot, and couldn't be happier with Chuck and Mike, both professionals. We saved a few thousand dollars by driving a few extra miles, worth the drive. I hope Chuck and Mike have a Merry Christmas. More
Everyone we worked with at Germain was wonderful! They went above and beyond to provide exceptional service. A wonderful team to do business with!I would highly recommend Lark, Mike, and the entire Germai went above and beyond to provide exceptional service. A wonderful team to do business with!I would highly recommend Lark, Mike, and the entire Germain team! More
I leased a new 2010 Lexus RX 350 a few months ago. This is my second vehicle leased through Lexus. I've worked both times with Mr. Duran who has made it a very easy and pleasurable experience. I'd recomme is my second vehicle leased through Lexus. I've worked both times with Mr. Duran who has made it a very easy and pleasurable experience. I'd recommend Mr. Duran to anyone looking to buy a Lexus based on his outstanding service and professionalism. Thanks again. More
I have a Lexus owner from Germain since 2008. Bob Carpenter was our salesman then and Michael Lawson the business mgr and were truly a joy to work with. We were in the market to upgrade our 2009 RX35 Carpenter was our salesman then and Michael Lawson the business mgr and were truly a joy to work with. We were in the market to upgrade our 2009 RX350 so it was without any hesitation I sought out Bob and Mike again. It was a truly painless experience. I would not hesitate to recomment this dealership or these gentlemen to any of my friends or family if and when they are in the market for a car. More
Worked with Wayne for a couple of weeks to come close to what I could manage with and Wayne stuck by my side until we could achieve this mission. He was always supportive and great to work with. The Fin what I could manage with and Wayne stuck by my side until we could achieve this mission. He was always supportive and great to work with. The Finance department was also very accomodating Mike does an excellant job in his field. Jan More
I want to commend Lexus on its top notch customer service. Each and all of its representatives contributed to my positive buying experience. Germain Lexus ensures that each customer is well-attend service. Each and all of its representatives contributed to my positive buying experience. Germain Lexus ensures that each customer is well-attended and feels special, thus ultimately epitomizing the experience of owning a Lexus. More
This experience began with Service Manager, Shawn Chapman - kind, thoughtful, and professional. He sent out Roadside Assistance to the location of where my '02 Lexus "gave out" - Carl was very quick to reco - kind, thoughtful, and professional. He sent out Roadside Assistance to the location of where my '02 Lexus "gave out" - Carl was very quick to recognize the problem and start my vehicle. At the dealership in conversation with Shawn he suggested I look around at the cars they had on the lot, which I did. After much thought on the way home, in a loaner car, and time on the computer, I decided I wanted to trade for a 2011 ES350. Back at the dealership when my car was repaired, went for a test drive with Chuck. He was knowledgeable, courteous, and extremely helpful. In the past, trading cars for me has been such a hassle but these Germain associates made is pleasurable. Trish worked her "magic" to get me the exact color and interior I wanted. Mike, the financial whiz, made all the paper work so easy and entertained us at the same time. I am very pleased with my new car and highly recommend these associates. More
Both my wife and I enjoyed the experience of leasing a new 2011 ES-350 Lexus. We have been Lexus people since 1992. We met Chick Koenig several months ago as we were inquiring about when the best ti new 2011 ES-350 Lexus. We have been Lexus people since 1992. We met Chick Koenig several months ago as we were inquiring about when the best time was for turning in our 2008 LS460 for something new. Chuck could not have been more helpful realizing, we were not yet ready to lease something new. When the time came in Aug 2011, Chuck was requested as my sales consultant. From my previous experience, we knew we were in good hands. He was very knowledgeable of all the features of the vehicle and extremely professional and friendly. He found the best deal for our circumstances and we made the deal. Mike Lawson, the financial whiz, was very thorough, knowledgeable and professional. In addition, his wonderful sense of humor kept us entertained while we signed all the paperwork. Trish Cano made sure all went well and is such a nice person as Sales Manager. Your service department is also such a professional and friendly group. All and all, we are very satisfied and would recommend your staff to any and all of our friends. John & Marion King More
Totally professional experience. They made the deal without any uncomfortable pressure. Would highly recommend others to this quality organization. We'll definitely return when considering our next p without any uncomfortable pressure. Would highly recommend others to this quality organization. We'll definitely return when considering our next purchase. More