Germain Lexus of Naples

Fred Webley did an outstanding job of presenting the LX570 and its features. The test drive he offered was a major factor in convincing me of the superior performance of this vehicle. Fred was patient,k LX570 and its features. The test drive he offered was a major factor in convincing me of the superior performance of this vehicle. Fred was patient,kind and considerate in answering all of our questions. He demonstrated an exceptionally charismatic personality that exuded trust and concern for our well-being. Mike Lawson did an admirable job of administering all the necessary paperwork involved in this purchase as well as keeping us apprised of the many benefits and options offered by Germain and Lexus. He is the consummate friendly and professional executive. Trish Cano presented herself in a very courteous and friendly manner. She made sure everything progessed to our satisfaction. Her product knowledge and people skills radiated from her charming demeanor. More

This is our 3rd transaction with Chuck Koenig, and he makes each time even better. We really enjoy the fabulous customer service we get consistently. makes each time even better. We really enjoy the fabulous customer service we get consistently. More

Joe Caso if the most professional Service rep I have worked with, independent of make of car. The 2010 RX350 is as good as new thanks to his attention. worked with, independent of make of car. The 2010 RX350 is as good as new thanks to his attention. More

Joe Caso is the most thorough, empathetic service consultant I have EVER dealt with. He's truly a master. Other dealers' service departments pale by comparison. Thank you. consultant I have EVER dealt with. He's truly a master. Other dealers' service departments pale by comparison. Thank you. More

Service was done in good time. The service tech took good care of us. We were very happy with the service.. Everything we needed taken care of was done........Thank you good care of us. We were very happy with the service.. Everything we needed taken care of was done........Thank you More

Visiting Germain Lexus and working with Greg Libutti was the best car buying experience I have ever had. Greg was incredibly knowledgeable about the vehicle, friendly, and professional. Greg provided me wit the best car buying experience I have ever had. Greg was incredibly knowledgeable about the vehicle, friendly, and professional. Greg provided me with excellent service while making me feel completely comfortable throughout the entire experience from the test drive through signing my lease. The other employees of Germain Lexus were also exceptionally friendly and encouraging. I have no complaints and look forward to having a longstanding relationship with this dealership and Greg Libutti as my go-to salesman. Thank you! More

Michael worked hard to get the sale and displayed a great deal of knowledge about the Lexus model we wanted and the competition. He was also very easy to get along with and friendly. deal of knowledge about the Lexus model we wanted and the competition. He was also very easy to get along with and friendly. More

We were very pleased with the entire experience. Steve is an excellent salesman--knowledgeable, sincere and totally professional--and Roger was effficient in handling all of the transaction paperwork, pleasa an excellent salesman--knowledgeable, sincere and totally professional--and Roger was effficient in handling all of the transaction paperwork, pleasant to work with and also very professional. Everyone else we encountered was friendly and welcoming. More

I came in to repair of a leaking Michelin tire which I had bought at this Lexus dealer. Mr. Caso told me the leak was caused by a razor blade but they were able to patch the tire. I asked if they still ha had bought at this Lexus dealer. Mr. Caso told me the leak was caused by a razor blade but they were able to patch the tire. I asked if they still had the razor blade which I wanted to see to help determine if it was from my garage. He went to the workshop and came back smiling with the piece of razor blade. I was very surprised that my car was cleaned too at no charge which I appreciated very much. Although I had not bought the car here, I am taking it to this dealership for service now and I am always treated very well. More

Chuck was very responsive and handled everything in a fast efficient manner. I got the car I wanted with the right options (chrome wheels) at a fair price. fast efficient manner. I got the car I wanted with the right options (chrome wheels) at a fair price. More