Germain Lexus of Naples

When I walked in the dealership I was greeted by Trish Cano. She was very pleasant & extremely knowledgeable of all products. I was very happy with the purchase from beginning to end! I would highly re Cano. She was very pleasant & extremely knowledgeable of all products. I was very happy with the purchase from beginning to end! I would highly recommend Trish & the entire dealership. I will definitely go back for my next new car purchase! More

Germain Lexus of Naples is truly the ultimate in quality dealerships. Their sales personnel is unparalleled by today's standards. They really go that extra mile to ensure great customer satisfaction in a dealerships. Their sales personnel is unparalleled by today's standards. They really go that extra mile to ensure great customer satisfaction in a friendly atmosphere. Peter Michalak is excellent, he is sincere, trustworthy and really excells in auto sales ands service. I have purchased 3 Lexus from Peter and 4 from Germain Lexus. Peter also does followup to ensure customer satisfaction long after the actual sale. Another outstanding individual is Mike Lawson, he is excellent as the Director of Finance and will go to any length to satisfy a customer. In addition, when you leave Mike's office, he has such an upbeat warm friendly personality you can't help but be in a great mood. I have also dealt with the service department, Shawn Chapmen has been my Service Advisor and the service department at Germain Lexus of Naple is by far the very best. More

I have given the above ratings to Germaine Lexus of Naples, FL because I continue to have very pleasant experiences with the new & preowned staff. I have never experienced such genuine attention to my Naples, FL because I continue to have very pleasant experiences with the new & preowned staff. I have never experienced such genuine attention to my needs and wants in leasing new cars at your dealership. All of these people have made me feel very special in the negotiation process and are very understanding of my financial limitations. They all worked with me to achieve the lease term, monthly payment and milage limitation that I wanted and could afford. I have been doing business with Germaine Lexus since 2004 and have never experienced a negative moment since then. The people, in particular, who have made me feel like "Family" are: Finance Manager, Michael Lawson; Salesman, Steve Duran; General Manager, Dave Camposano; and Service Advisor, Paul Green. In the past year I have I have referred my daughter and girlfriend to Steve Duran, Michael Lawson and Dave Canposano and both bought cars fom your dealership. I look forward to doing business with you again in the near future. Sincerely, Leon Novak More

Peter Michalak was fantastic. I started this buying process from Illinois by phone. Peter was gracious, his follow up was superb, keeping me up to date on the vehicle status. Upon delivery he was cou process from Illinois by phone. Peter was gracious, his follow up was superb, keeping me up to date on the vehicle status. Upon delivery he was courteous again and we got all our questions answered. He followed up a few more times by phone post delivery. I've only had one other salesman that has given me that kind of quality service. Mike Lawson was also very helpful. These people are real professionals. This is my first buying experience at Germain Lexus. More

This is my second time in this dealer. 3 years ago I purchased a 2006 IS250. The integrity and service of this dealer ship is amazing!! Wayne was great. He took his time to go above and beyond to help purchased a 2006 IS250. The integrity and service of this dealer ship is amazing!! Wayne was great. He took his time to go above and beyond to help me get the car I wanted at the price I could afford. Mike, he is the miracle maker. He is awesome! More

Outstanding service and help. Felt sincere commitment from them and their pride in their car and dealership.General Manager Trish Cano was extremely professional too. Vincent and Joanne Casolaro from them and their pride in their car and dealership.General Manager Trish Cano was extremely professional too. Vincent and Joanne Casolaro More

frank smith,was the salesman that contacted me after i emailed the dealership that i would be coming to florida to buy a new lexus within a month or so. Frank kept in touch and responded to my needs (the emailed the dealership that i would be coming to florida to buy a new lexus within a month or so. Frank kept in touch and responded to my needs (the Lexus of my choice) and the price that i thought was fair. the negociating was quick and easy. not the endless going back and forth that i have experienced elsewhere in the past. Mike lawson handled the financing equally quick and efficiently and both were extremely pleasant through the process. they made auto shopping a pleasant experience (usually something i hate) More

Excellent experience with this dealer. This was my first lease and the dealership did a very good job of informing me of the process. Both Drew and Mike were very knowledgeable of the process. I would reco lease and the dealership did a very good job of informing me of the process. Both Drew and Mike were very knowledgeable of the process. I would recommend. More

Greg was extremely sensitive to my husband's special needs. He really listened to us, understood our time constraints and worked with us both efficiently and effectively. As requested, he communicated needs. He really listened to us, understood our time constraints and worked with us both efficiently and effectively. As requested, he communicated with me via email and did not bother us with unnecessary phone calls. He is knowledgeable about the Lexus hybrid, and patiently answered my questions - over and over. During our negotiations he made my husband feel part of the process and decision making. I so appreciated the outstanding professionalism he demonstrated throughout the negotiation. His flexibility, sensitivity, gentle manner,patience and expertise led to a very positive outcome. Mike set up our contracts quickly. He was clear, concise and knowledgeable and efficient. His friendly demeanor made us feel quite welcome! More

All three gentlemen worked as a team to provide us with exceptional service from sales through delivery. Every step of the process was an enjoyable experience in buying a car because of these three. exceptional service from sales through delivery. Every step of the process was an enjoyable experience in buying a car because of these three. More