Germain Lexus of Naples

Everyone is always very cordial, lobby is exceptional, service time is always quick, given loaner car of my choice. Service people (especially Joe Caso don't push service items that you turn down, nor tr service time is always quick, given loaner car of my choice. Service people (especially Joe Caso don't push service items that you turn down, nor try to get you to do non-essential things to the car. I would like to buy a new ES, but what the heck did Lexus do to their luxury ride??? More

Mike Diaz created a truly outstanding experience! He was informative, patient and kind. I love my new Lexus and I would highly recommend Mike and Germain to friends and family. informative, patient and kind. I love my new Lexus and I would highly recommend Mike and Germain to friends and family. More

Always a pleasure dealing with Beverly in service dept. Great personality, I just know that the job will be done exactly as she says. Lounge area is very comfortable, Great personality, I just know that the job will be done exactly as she says. Lounge area is very comfortable, More

Chuck was great...spent a good deal of time with me...answered all my questions. He took me for a test drive which was valuable. me...answered all my questions. He took me for a test drive which was valuable. More

We could not have asked for a better salesperson or experience ...truly outstanding! It was a pleasure buying a car from Germaine Lexus. Thank You experience ...truly outstanding! It was a pleasure buying a car from Germaine Lexus. Thank You More

A first class experience from start to finish. The entire staff, not just the ones that I dealt with, were very friendly and welcoming. They put me in an amazing 2014 IS250 F-Sport at a price I was happy wit staff, not just the ones that I dealt with, were very friendly and welcoming. They put me in an amazing 2014 IS250 F-Sport at a price I was happy with. It doesn't take much to please me from a customer service standpoint, but it takes a lot to impress me, and I was impressed. Germain Lexus of Naples went above and beyond, and I would certainly recommend their outstanding team to anyone. More

Sales team of Wayne and Trish were truly outstanding. They went above and beyond to meet by budget and put me in an RX with a higher spec than I had anticipated. They were very professional and very ea They went above and beyond to meet by budget and put me in an RX with a higher spec than I had anticipated. They were very professional and very easy to work with. Superb service! More

Wayne McLeod went above and beyond to make sure my wife and I were happy with our new car purchases. What a great experience. And Shawn Chapman in the service department has always taken good care of us, t and I were happy with our new car purchases. What a great experience. And Shawn Chapman in the service department has always taken good care of us, that's why we keep returning to this dealership. I would highly recommend anyone to go and buy a car from Wayne. If there had been an 'outstanding' option, I would have selected that for all categories. More

Chuck Koenig, friendly, makes me feel right at home and Chuck Koenig, friendly, makes me feel right at home and he is funny, very very pleased with Germain and Chuck, Luxus # I AM SUPER HAPPY WITH MY I Chuck Koenig, friendly, makes me feel right at home and he is funny, very very pleased with Germain and Chuck, Luxus # I AM SUPER HAPPY WITH MY IS 250 F SPORT, WOOOHOOO!!!!!! More

I would like to thank Steve Duran in sales and Mike Lawson in finance for the best experience I have ever had in leasing a car. I have leased 11 vehicles since 1989 and because of these men there is n Lawson in finance for the best experience I have ever had in leasing a car. I have leased 11 vehicles since 1989 and because of these men there is no other dealership that I would rather go to than Germian Lexus. I came in with a near impossible situation that any sales person or finance guy would more than likely say sorry Art we can't help you. Not these 2 guys though, their attitude was overwhelmingly positive and made me a believer. This is my second leased vehicle from Germain Lexus and Steve and Mike and because they treated me so good 2 years ago that is why this time I didn't even go anywhere else. I have never had a feeling a trust in a dealership like these two men gave me. Without a doubt if every dealership in America had a Steve Duran and Mike Lawson I am absolutely sure if would be highly successful. If you are thinking of getting a Lexus I would without hesitation say go to Germain Lexus and Steve Duran and Mike Lawson to handle the tansaction for you. They are great! Sincerely Art Ramos Pres/CEO Airwaves for Jesus,Inc. More