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Germain Lexus of Naples

Naples, FL

4.9
2,206 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,206 reviews

September 19, 2013

I came to have the alternator checked because I had been told it was not providing the proper charge. They checked it out and said it was fine. More

by lindatatesims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
September 15, 2013

Got the car to us when we wanted it (3 months after we ordered it). Very helpful in explaining the features of the car. Did a great job on the finance end. More

by leebewley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Roberts, Greg Libutti
September 13, 2013

I went in for service, which is always exemplary. The people are always friendly and willing to help. Today, I was approached and offered a new car. The deal was great, and I walked away so very happy More

by cak001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCloskey, Chuck Koenig, Dave Camposano, Steve Duran, Mike Lawson
September 12, 2013

What can I say. Courteous, service, totally tried to guide us to the best possible way for us to afford this wonderful car. This is our second RX from Germain and one of the main reasons for coming bac More

by Phylliswhittcoble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lu Gani, Shawn Chapman
September 11, 2013

This is our fourth Lexus and our third from Germain Lexus of Naples. We had a wonderful experience and we will keep coming back to Germain Lexus of Naples because of the excellent quality of service and the More

by frequent4
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Koenig, Sean Kearney, Dave Camposano
September 11, 2013

Everyone is always very cordial, lobby is exceptional, service time is always quick, given loaner car of my choice. Service people (especially Joe Caso don't push service items that you turn down, nor tr More

by staudtlar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Caso
September 10, 2013

Mike Diaz created a truly outstanding experience! He was informative, patient and kind. I love my new Lexus and I would highly recommend Mike and Germain to friends and family. More

by crates1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diaz
September 08, 2013

Always a pleasure dealing with Beverly in service dept. Great personality, I just know that the job will be done exactly as she says. Lounge area is very comfortable, More

by Maggienono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly
September 07, 2013

Chuck was great...spent a good deal of time with me...answered all my questions. He took me for a test drive which was valuable. More

by jcmotr2013
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Mahoney, Chuck Koenig, Mike Lawson
September 05, 2013

We could not have asked for a better salesperson or experience ...truly outstanding! It was a pleasure buying a car from Germaine Lexus. Thank You More

by CC Knopp
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Koenig , Chuck Koenig, Mark Van Buren, Chuck Koenig
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