Germain Lexus of Naples

Even though I was unavoidably late for my appointment (and apologized for it) I was treated respectfully and courteously. I was also walked to my car. (and apologized for it) I was treated respectfully and courteously. I was also walked to my car. More

Despite a busy morning, the 10,000 mile service was completed within the estimated time frame and my LS was freshly washed and vacuumed. In addition, the Assistant Service Manager recalled assisting my completed within the estimated time frame and my LS was freshly washed and vacuumed. In addition, the Assistant Service Manager recalled assisting my wife several weeks earlier with her Lexus service. It's a nice friendly atmosphere at Lexus where quality isn't sacrificed. More

I had rear brake light out and stopped in, and they took care of it without an appointment. Everyone was very polite and very professional. care of it without an appointment. Everyone was very polite and very professional. More

Beverly is always going the extra mile for me. I always enjoy dealing with her and her smiling face. Germain Lexus service is second to none! enjoy dealing with her and her smiling face. Germain Lexus service is second to none! More

I must say that we were so pleased with our experience @ Germain Lexus of Naples recently that we purchased not one but two RX350's 2014 Model during the "December to Remember "Sales Event . It is worth Germain Lexus of Naples recently that we purchased not one but two RX350's 2014 Model during the "December to Remember "Sales Event . It is worth mentioning the management staff lead by Dave Camposano and Trish Cano set the tone with their staff with individuals like Mike Lawson (Finance Director) who makes the process effortless and so pleasurable. Lou Gani our Sales Representative is a seasoned professional and makes doing business fun. There are just so many wonderful individuals that work there , it's no wonder they are as successful as they are . Continued Success to Germain Lexus of Naples in 2014! John Tuccinardi / Naples FL More

We had a great experience with the Germain sales consultant, Roger Marais. He was knowledgeable, honest and highly professional in every aspect of our transaction. Just as important, he is a very ni consultant, Roger Marais. He was knowledgeable, honest and highly professional in every aspect of our transaction. Just as important, he is a very nice youg man. We will definitely call Roger when we need our next car. Bill and Nancy Knapp More

We wanted to buy a new vehicle and Fred was absolutely great to work with. He is knowledgeable about the different vehicles we looked at and was very personable and friendly throughout the process. great to work with. He is knowledgeable about the different vehicles we looked at and was very personable and friendly throughout the process. More

Mr McKinney went of his way to address a problem with my Lexus 350.He was able to help me correct a problem and he took his time to ensure the problem was corrected.His concern was greatly appreciated.I loo Lexus 350.He was able to help me correct a problem and he took his time to ensure the problem was corrected.His concern was greatly appreciated.I look forward to having him as my service advisor again on my next service trip. Richard and Jeannine Stone More

My salesman was a newer sales person named Roger Marais. He was very knowledgeable, and spent plenty of time addressing all our concerns. We were very picky over color, but Roger was able to located the ex He was very knowledgeable, and spent plenty of time addressing all our concerns. We were very picky over color, but Roger was able to located the exact vehicle we were looking for. More

My prior comments speak for themselves. We had such a good experience we came back and bought another....a "twofor"! Chuck K. was the right guy at the right time! Steve Leek 815/494-5706 C good experience we came back and bought another....a "twofor"! Chuck K. was the right guy at the right time! Steve Leek 815/494-5706 C More