Germain Lexus of Naples
Naples, FL
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I came to have the alternator checked because I had been told it was not providing the proper charge. They checked it out and said it was fine. told it was not providing the proper charge. They checked it out and said it was fine. More
Got the car to us when we wanted it (3 months after we ordered it). Very helpful in explaining the features of the car. Did a great job on the finance end. ordered it). Very helpful in explaining the features of the car. Did a great job on the finance end. More
I went in for service, which is always exemplary. The people are always friendly and willing to help. Today, I was approached and offered a new car. The deal was great, and I walked away so very happy people are always friendly and willing to help. Today, I was approached and offered a new car. The deal was great, and I walked away so very happy I had to come home and complete this review. I'm not a person that generally takes the time to do so, but because of the incredible service and platinum treatment, I just had to do it. Dave Camposano runs a tip top shop. Mike Lawson makes the financing easy, and Steve Duran treats you like you are royalty. Thanks to all the awesome employees at Germain Lexus. There is no one better! More
What can I say. Courteous, service, totally tried to guide us to the best possible way for us to afford this wonderful car. This is our second RX from Germain and one of the main reasons for coming bac guide us to the best possible way for us to afford this wonderful car. This is our second RX from Germain and one of the main reasons for coming back here is Shawn Chapmn. He has treated us like family as he was assigned to us with the first Lexus. He introduced us to Lu and the rest is history. A great salesman, he looked out for you and us getting the best for both worlds. If all of your sales staff is like Lu, then you should be on the top. This was a great experience for us and we are sure with Shawn continuing to be there, we will continue to receive the best service. Thank you for this wonderful experience. More
This is our fourth Lexus and our third from Germain Lexus of Naples. We had a wonderful experience and we will keep coming back to Germain Lexus of Naples because of the excellent quality of service and the of Naples. We had a wonderful experience and we will keep coming back to Germain Lexus of Naples because of the excellent quality of service and the friendliness of the sales staff. Our salesmen were great and Mr. David Camposano, General Manager did an outstanding job. We love our car and we are extremely satisfied. We would certainly recommend Germain Lexus of Naples to our family, friends and associates. More
Everyone is always very cordial, lobby is exceptional, service time is always quick, given loaner car of my choice. Service people (especially Joe Caso don't push service items that you turn down, nor tr service time is always quick, given loaner car of my choice. Service people (especially Joe Caso don't push service items that you turn down, nor try to get you to do non-essential things to the car. I would like to buy a new ES, but what the heck did Lexus do to their luxury ride??? More
Mike Diaz created a truly outstanding experience! He was informative, patient and kind. I love my new Lexus and I would highly recommend Mike and Germain to friends and family. informative, patient and kind. I love my new Lexus and I would highly recommend Mike and Germain to friends and family. More
Always a pleasure dealing with Beverly in service dept. Great personality, I just know that the job will be done exactly as she says. Lounge area is very comfortable, Great personality, I just know that the job will be done exactly as she says. Lounge area is very comfortable, More
Chuck was great...spent a good deal of time with me...answered all my questions. He took me for a test drive which was valuable. me...answered all my questions. He took me for a test drive which was valuable. More
We could not have asked for a better salesperson or experience ...truly outstanding! It was a pleasure buying a car from Germaine Lexus. Thank You experience ...truly outstanding! It was a pleasure buying a car from Germaine Lexus. Thank You More