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Germain Lexus of Naples

Naples, FL

4.9
2,245 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,245 reviews

March 11, 2025

Very professional and never any surprises, professional work and scheduling is easay and meets my schedule More

by boylanms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Mar 12, 2025 -

Germain Lexus of Naples responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to seeing you again at your next visit. Regards, Don Nelson - General Manager

March 04, 2025

This Dealership takes cares of the customer. Always making sure they are satisfied with the service. The service department is fantastic. Danniela Alves was my service manager. She took excell More

by Markgraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
Mar 04, 2025 -

Germain Lexus of Naples responded

Mark, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Danniela provided you with all the answers you needed to make this a positive experience. We're happy to be of service! Regards, Don Nelson - General Manager

March 04, 2025

Rick Brown , my service manager at Naples is fabulous! Very thorough and explains every detail very well. I can tell he takes a special interest in me and my car. More

by gmccurdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Mar 04, 2025 -

Germain Lexus of Naples responded

We're delighted Rick has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again! Regards, Don Nelson - General Manager

March 04, 2025

Great services all round sales parts service and finance 4th car we have purchased from Lexus naples More

by Atmacrina53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cary H
Mar 04, 2025 -

Germain Lexus of Naples responded

We're glad our dealership team made your day a little easier by being engaging and efficient. Thanks so much for your positive feedback and continued business. We look forward to your next visit with us! Regards, Don Nelson - General Manager

March 03, 2025

Germain Lexus people were very polite and made my car purchase very easy. The sales people were very polite, experienced and prepared. They were very efficient completing the financing and title paperwor More

by Stephengray1101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle, Germain Lexus Sales Department
Mar 04, 2025 -

Germain Lexus of Naples responded

Hi, Stephen! Thanks for making our day with your terrific feedback. We're delighted our team made everything easy for you. We wish you all the best in your travels this year, from everyone at Germain Lexus. Regards, Don Nelson - General Manager

February 28, 2025

This is the best dealership I have ever worked with and there have been many!! Clean showroom and waiting room. All the staff, salesmen, service managers and technicians are professional and friendly. Scot More

by JohnB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fielding
Mar 04, 2025 -

Germain Lexus of Naples responded

John, thank you for taking a moment to share positive feedback on Scott. We truly appreciate hearing from people who have been helped by our amazing team. We appreciate your business! Regards, Don Nelson - General Manager

February 27, 2025

I had my other Lexus serviced for its 10,000-mile service. As always, "Jackson Kerby" was on top of it from beginning to end. This is the best Lexus dealership I have ever had in 25 years of ownin More

by kiss123ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Feb 28, 2025 -

Germain Lexus of Naples responded

Thank you for your 5-star rating, Dennis! We are so glad that Jackson provided you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible and we wish you the safest of travels until we meet again! Regards, Don Nelson - General Manager

February 26, 2025

We had a fantastic buying experience and Matthew Christen is a wonderful sales person and we highly recommend seeing him for your next auto purchase. More

by stan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Duran, Matthew Christen
Feb 26, 2025 -

Germain Lexus of Naples responded

Stan, we truly appreciate your awesome review and recommendation of Matthew! Thank you for sharing your experience with us. Congratulations on your new Lexus! Best wishes for pleasant travels this year, from the whole team at Germain Lexus. Regards, Don Nelson - General Manager

February 25, 2025

Leland Glasman always has my best interests at heart. He is trustworthy and polite, efficient and courteous. I like to have my car serviced at Germain Lexus. More

by dschmidt_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Glasman, Beverly Coppola
Feb 25, 2025 -

Germain Lexus of Naples responded

That's great! Thank you for always trusting Leland and the Germain Lexus team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Regards, Don Nelson - General Manager

February 23, 2025

Danniela Aves was great. Keeping me posted on what was being done with my car. More

by bearhug1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germain Lexus Sales Department
Feb 25, 2025 -

Germain Lexus of Naples responded

We really appreciate your 5 stars for Danniela! Thank you for taking a moment to tell everyone what makes her stand out. We're happy to be your #1 choice for keeping your Lexus in shape. Regards, Don Nelson - General Manager