Germain Lexus of Naples

I want to thank you for taking the extra time and patience to work with my LS 460 the other day, Your service to me was beyond professional and I truly appreciate the time and detail you took with patience to work with my LS 460 the other day, Your service to me was beyond professional and I truly appreciate the time and detail you took with me. Thank you again Joseph Tortoriello More

Dave MckKinney provided excellent advice regarding my service request and accommodated my special request, I highly recommend him because of his attention to details, and his ability to work with me on service request and accommodated my special request, I highly recommend him because of his attention to details, and his ability to work with me on my request. More

This was my first service appt. on my new RX350. Mr. McKinney was very friendly and helpful and service was prompt. As always, I have received great service from everyone at Germain. McKinney was very friendly and helpful and service was prompt. As always, I have received great service from everyone at Germain. More

Beverly has been my service contact since I purchased my Lexus Rx350. She has always been courteous & knowledgeable . I would be quick to recommend her to anyone Sincerely Betty Stone Lexus Rx350. She has always been courteous & knowledgeable . I would be quick to recommend her to anyone Sincerely Betty Stone More

This was a first rate experience from the first time I stepped on the lot. I was looking at a used LX and I was approached by Greg Libutti who answered as many of my questions as he could in the time that stepped on the lot. I was looking at a used LX and I was approached by Greg Libutti who answered as many of my questions as he could in the time that I had. He said that he would follow up with me with the answers and he did exactly that. I went back to the dealership to drive the car and needed to think about it for a bit. He graciously followed up and we reached a deal on the phone in a professional way. As I was looking at the Lexus my 30 year old son and I were trying to buy a new and a used 4Runner at the Toyota dealership next door. It was a very different, and very negative experience with not 4Runners purchased. More

The service was scheduled on line with no problem. I was greeted promptly on my arrival and the work was done within the time estimated by the service advisor who was very friendly and courteous. The waiti greeted promptly on my arrival and the work was done within the time estimated by the service advisor who was very friendly and courteous. The waiting room is pleasant. More

Since 2002, our preferred dealer has been Germain Lexus Service Department because of the extra-ordinary, exceptional service of SHAWN CHAPMAN. A+ all the way! High grade of professionalism, personal, Service Department because of the extra-ordinary, exceptional service of SHAWN CHAPMAN. A+ all the way! High grade of professionalism, personal, friendly accommodation and we have always experienced service, knowledge & expertise that has been truly satisfactory. SHAWN CHAPMAN provides the ultimate in customer service. My whole family enjoys a line of Lexus because of this type of service. We truly appreciate him. Outstanding asset to this company. More

All the the staff were helpful and kind to me when I entered the salesroom. It did not take long before I was ready to sign the papers to lease the new lexus. I was given assurance that I would be give entered the salesroom. It did not take long before I was ready to sign the papers to lease the new lexus. I was given assurance that I would be given all the help I would need to understand this great car. More

I was very pleased with the service department. We spend winters here. Your service department and Beverly Coppola are great to work with. So much better that up in Ohio! winters here. Your service department and Beverly Coppola are great to work with. So much better that up in Ohio! More

My experience as a whole was top notch; the customer service was amazing on every level. I would strongly recommend Germain to anyone looking to purchase, sell, trade- or lease a vehicle. service was amazing on every level. I would strongly recommend Germain to anyone looking to purchase, sell, trade- or lease a vehicle. More