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Germain Lexus of Naples

Naples, FL

4.9
2,289 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,289 reviews

March 25, 2014

Mr.Kearney is easy to work with, intelligent, informed,no nonsense and did not waste our time.He knew the vehicles back to front . A car buying afternoon is not my idea of stress-free entertainment but More

by mthynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kearney
March 24, 2014

Beverly Coppola has been handling the service for our car since we bought it. She is extremely knowledgeable and helpful, and always has a smile on her face. She always goes over the requested service befo More

by teuhydro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 23, 2014

Service writer greeted us promptly and services to be performed were explained and quoted by Richard. Service was timely. Loaner was provided. Car was ready when promised. More

by conhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Churlin
March 22, 2014

As usual my experience was outstanding. I did not purchase my vehicle at your dealer and although I get free oil changes at Scanlon, I prefer to drive 35 miles and have my vehicle serviced at your de More

by Carlos r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mckinney, Dave McKinney
March 22, 2014

Went in with my Lexus RX300 (2000) for a new key, and had the oil changed while I was waiting went outside and looked at new and used Lexus RX 350 to kill some time, saw a 2010 white RX350 AWD that just came More

by BobW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Marcantonio, Lu Gani, Roger Roberts
March 21, 2014

Service started with my appointment. Replaced my battery, and oil change, no charge. Fine job by all. Great waiting area, friendly employees. Great refreshments. Thank you Germain Lexus More

by dom1928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Slanec, Danny Rusinik
March 19, 2014

Personnel were very customer oriented, friendly and professional upon my visit and the work was very well done and my car was washed perfectly. Germain Lexus is my Auto Dealership! More

by DavisMktg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Rickard
March 18, 2014

Had a great experience with Germain Lexus! Lu Gani was a pleasure to work with from the very beginning. Very satisfied with my new Lexus purchase. More

by kpetrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Camposano, Mike Lawson, Lu Gani
March 18, 2014

This is my third vehicle purchase from Germain. Obviously I'm pleased with the dealership. When I'm in Florida I get all my maintenance services from Germain. I especially love the "free" oil cha More

by janevogt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Koenig
March 16, 2014

Brian Myer was an excellent service rep. He listened to what I had to say answered my questions and showed me what had to be done. Only problem was the extended wait time , 2 hours, for the first minimal s More

by cerromar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
irwin kabler, Brian Myer
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