
Germain Lexus of Naples
Naples, FL
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Adria Levy was an excellent representative of Germain Lexus. She let me know the steps that would be taken at my service appointment and and the length of time I would be waiting. She explained the video Lexus. She let me know the steps that would be taken at my service appointment and and the length of time I would be waiting. She explained the video that would be included and what more might needed to be repaired in the future. I will definitely be back in touch with Germain Lexus because of the great service she gave me. More
Germain Lexsus is an outstanding dealership. I have just leased my 9th car with them. I had the pleasure of working with Marcelo Rivadeneira. Marcelo kept me informed with every aspect of the I have just leased my 9th car with them. I had the pleasure of working with Marcelo Rivadeneira. Marcelo kept me informed with every aspect of the purchase. From delivery to tech support. (He even took pictures of the car so I could see it before I returned to Florida.) That is going over and above!!! More
Jeff Smith made my car transaction seamless. I was out of state at the time and he made it so easy. I arrived at the dealership and he had my new car ready and waiting for me. Very easy transact I was out of state at the time and he made it so easy. I arrived at the dealership and he had my new car ready and waiting for me. Very easy transaction. More
I’m very pleased with this dealership and with my service representative, Dan Rusinik. I’ve always been treated with courtesy and professionalism, and any concerns of mine were addressed in a timely fashion. representative, Dan Rusinik. I’ve always been treated with courtesy and professionalism, and any concerns of mine were addressed in a timely fashion. More
I would recommend Germain Lexus to anyone who wants to buy a car there at Germain Lexus or having your car service there! My service is advisor Jackson Kirby shows how he cares about his customer buy a car there at Germain Lexus or having your car service there! My service is advisor Jackson Kirby shows how he cares about his customers . He keeps them informed at all times when your car us being service there Germain Lexus! Ps they need more service advisor like Jackson Kirby.🙂 More
Mike Gooley was very attentive and professional. He was in regular communications with me on an unexpected catalytic converter replacement. Mike explained to me the complexity and time requiremen He was in regular communications with me on an unexpected catalytic converter replacement. Mike explained to me the complexity and time requirements for this service. It took longer than expected due to the ordering time of the part and the fact that the Christmas holiday was right in the middle. Germain Lexus - Mike is a keeper. PS I don’t see Mike’s name on the pick list below. More
Welcoming, thorough. Staff are exceptionally nice. Communication via texting/phone is really awesome, but needs introduction or re-Introduction during visit to the dealer Staff are exceptionally nice. Communication via texting/phone is really awesome, but needs introduction or re-Introduction during visit to the dealership. More