Germain Lexus of Naples

Excellent service by Paul My wife and I were thinking about purchasing a brand new car from the Lexus in Ft Myers since we didn’t get the best experience the first time we went My wife and I were thinking about purchasing a brand new car from the Lexus in Ft Myers since we didn’t get the best experience the first time we went to Germain Lexus. After giving it a second chance we saw received phenomenal service from Paul. He is very attentive and will give you all the information required to feel at ease when making your purchase. More

The most pleasant experience we have ever had buying a car! From the first moment we walked on the lot until signing the papers for our new car we were so impressed with everyone we met. Very courteous, compete From the first moment we walked on the lot until signing the papers for our new car we were so impressed with everyone we met. Very courteous, competent & knowledgeable people. The dealership was extremely busy but still we felt very well taken care of. We would highly recommend anyone wanting a new vehicle to check out Germain Lexus of Naples....you will be pleasantly surprised!!! More

Purchase of Pre-Owned Lexus My wife & I recently purchased a used Lexus from Germain Lexus of Naples. It was a busy day when we arrived, but we had only couple minutes wait until My wife & I recently purchased a used Lexus from Germain Lexus of Naples. It was a busy day when we arrived, but we had only couple minutes wait until Fred Webley greeted us and worked with us. Car buying is not one of my favorite things to do, but Fred made it an overall pleasant & smooth experience. He was attentive to our needs and fair in the bargaining process. He also was very good at followup to make sure we were happy and everything about the deal was to our satisfaction. We had a bit of a wait as the dealership prepared our car for taking home, but the amenities of Germain's waiting area with self-serve drinks & snacks was excellent. Overall very positive sales experience. Thanks Fred! More

A wonderful car buying experience! I was really impressed by the Germain Lexus Team that assisted me in getting the new RX 350 vehicle that I recently purchased. Going the "extra mile" I was really impressed by the Germain Lexus Team that assisted me in getting the new RX 350 vehicle that I recently purchased. Going the "extra mile" was what Armando, Paul and Gio did in getting me everything I wanted! They spent a lot of time training me on all the features on this vehicle and my sessions with Paul were really informative. Armando made sure all the sales promises were kept and Gio has helped get everything requested done right and quickly! Alyson took care of all my cards and paperwork needs. I am happy to be back in the Lexus family as this Team and Dealership really know how to take care of their customers. I highly recommend this dealership and this group of people! More

This is a first class dealership. Great dealership.. We loved our salesman Paul Columbus.for.his kind and patient ways. He took time to explain all the features of our new car. He is Great dealership.. We loved our salesman Paul Columbus.for.his kind and patient ways. He took time to explain all the features of our new car. He is an asset to your dealership and sales force. We would highly recommend him to anyone who is going to Germain Lexus. Your happy customers! Brad & Marcia Count More

Top Notch With Excellent Customer Service!! Can’t say enough good things about our dealer experience with Germain Lexus especially our sales rep Paul Columbus! Paul was attentive to our needs wh Can’t say enough good things about our dealer experience with Germain Lexus especially our sales rep Paul Columbus! Paul was attentive to our needs while purchasing our vehicle. Buying a used car can be a little overwhelming but not with Paul. He was straightforward and trustworthy which made my wife and I extremely comfortable with our purchase. Paul went over and beyond to deliver! Excellent communication and customer service. Whether you need a new Lexus or a well maintained used vehicle go to the dealer and ask for Paul... you won’t be disappointed! Michael, Ruth and Smoochie More

Exceeded expectations It was a pleasure working with Paul Columbus in the sales department. He demostrated patience and really took his time with us from the beginning to t It was a pleasure working with Paul Columbus in the sales department. He demostrated patience and really took his time with us from the beginning to the end to make sure all of our questions were answered. This was my first time purchasing a vehicle from any dealership and I cannot have asked for a better experience. We also had the opportunity to work with Carlos in finance who was very knowledgeable and attentive. The sales manager Cary Vhugen was pleasant to work with and very helpful as well. More

Great Experience with Germain Our salesperson Paul Columbus was very patient and accommodating, as was everyone else that we dealt with at the dealership. It made an unpleasant ta Our salesperson Paul Columbus was very patient and accommodating, as was everyone else that we dealt with at the dealership. It made an unpleasant task of buying a vehicle into a most pleasant one. We would definitely recommend Germain Lexus and will certainly patronize them in the future. More

Beverly Coppola Beverly is the main reason we just bought my SUV. She is a real professional with a warm and caring personality. She makes Lexus service a positive Beverly is the main reason we just bought my SUV. She is a real professional with a warm and caring personality. She makes Lexus service a positive and pleasurable experience. For us the service dept. is as important as the car. Cuddos to Beverly and Germaine Lexus! More

Purchase From the day I walked into the sales room to the day I purchased my 2017 NX the entire staff met my expectations. They were personal. Polite and frien From the day I walked into the sales room to the day I purchased my 2017 NX the entire staff met my expectations. They were personal. Polite and friendly. I couldn't have asked for more. Sal, Trish, Mike, Wayne and Mark. More