Germain Lexus of Naples

Mike Gooley was very attentive and professional. He was in regular communications with me on an unexpected catalytic converter replacement. Mike explained to me the complexity and time requiremen He was in regular communications with me on an unexpected catalytic converter replacement. Mike explained to me the complexity and time requirements for this service. It took longer than expected due to the ordering time of the part and the fact that the Christmas holiday was right in the middle. Germain Lexus - Mike is a keeper. PS I don’t see Mike’s name on the pick list below. More

Welcoming, thorough. Staff are exceptionally nice. Communication via texting/phone is really awesome, but needs introduction or re-Introduction during visit to the dealer Staff are exceptionally nice. Communication via texting/phone is really awesome, but needs introduction or re-Introduction during visit to the dealership. More

Adam Murphy did an excellent job. Met all our needs. Very happy with the vehicle! Met all our needs. Very happy with the vehicle! More

Alexander Depew was an example of professionalism. He followed through on all the commitments he made to me He followed through on all the commitments he made to me More

Rick Brown is the best. He keeps me informed of the services to be provided and the cost and time it will take to accomplish each task. He has great people skills. You can t He keeps me informed of the services to be provided and the cost and time it will take to accomplish each task. He has great people skills. You can tell he takes pride in his work. More

This was the best car purchasing experience that I have had, and at 74, I have had many. Larry Vasco went over the features of the car and explained the most important controls prior to our test drive and had, and at 74, I have had many. Larry Vasco went over the features of the car and explained the most important controls prior to our test drive and then helped me with the many features on purchasing the car. Larry also made sure that I was connected with our AAA insurance agent to obtain insurance before leaving the lot. The actual financial purchase was the fastest I have ever experienced. The hospitality was also excellent. Five stars well deserved. More

Jackson Kirby is a great service associate for Germain. Jackson has been my service contact since he joined Germain. Jackson always puts the customer first. He is always smiling and always willing to h Jackson has been my service contact since he joined Germain. Jackson always puts the customer first. He is always smiling and always willing to help you out. More

Alex explained everything so well he was So helpful:) I had a wonderful experience . Thank you! had a wonderful experience . Thank you! More

Richard Brown was my service advisor, and as always did a great job walking me through my service visit. There was a certified pre-owned maintenance issue which he navigated efficiently and effectively, whi great job walking me through my service visit. There was a certified pre-owned maintenance issue which he navigated efficiently and effectively, which I greatly appreciated. Five stars! More

An excellent buying experience at Germain Lexus of Naples. My salesperson throughout the whole process was Steve Gonzalez. He was courteous, professional and most helpful throughout the transaction. W Naples. My salesperson throughout the whole process was Steve Gonzalez. He was courteous, professional and most helpful throughout the transaction. Would absolutely recommend Steve if you are looking for a new or used car at Germain Lexus of Naples. More