
Germain Lexus of Naples
Naples, FL
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We had Jackson Kirby assist us today at the dealership. Somehow at one of our dealership visits, either here or in Michigan, our key for the locking wheels went missing. Unfortunately no one offered to rep Somehow at one of our dealership visits, either here or in Michigan, our key for the locking wheels went missing. Unfortunately no one offered to replace it so we had to purchase another. Jackson was helpful In assisting us, although it would’ve been nice if the service department had just replaced it for us. The only place that it’s ever used is at the dealership, so there’s no real possibility that it went missing elsewhere Otherwise, it was a good experience More
Very efficient! Wonderful salesperson Leland Glesmer. Kept me informed of what they were doing with my car. Gave me an update for next service. Wonderful salesperson Leland Glesmer. Kept me informed of what they were doing with my car. Gave me an update for next service. More
i want to mention Larry Vasco the ONLY salesperson at Germain who even looked at me , a mere woman . he is the reason i gave Germain the 5 stars . he is knowledgeable , patient and a gentleman .i would Germain who even looked at me , a mere woman . he is the reason i gave Germain the 5 stars . he is knowledgeable , patient and a gentleman .i would recommend him to all my friends More
very impressed with how efficiently this dealership is run, I came in to purchase a car and did not have a lot of time, my husband has dementia. Adam gave me all the information necessary to make an inf run, I came in to purchase a car and did not have a lot of time, my husband has dementia. Adam gave me all the information necessary to make an informed decision and I purchased the same day. I was informed every time the car was updated in arriving at the dealership. Adam was kind enough to help with sigining all doucements on e sign and actually delivered the car when it arrived. More
Our buying the car experience was very pleasant thanks to sales person Matt Christian, his manager Joe and Lady business manager. Will always recommend this dealer!!!! Great job. Thank you very much. sales person Matt Christian, his manager Joe and Lady business manager. Will always recommend this dealer!!!! Great job. Thank you very much. More
I have to be honest I find the dealership itself to be mediocre I do appreciate the maintenance package that I received with the purchase of my car and also the lovely refreshments that you serve for yo mediocre I do appreciate the maintenance package that I received with the purchase of my car and also the lovely refreshments that you serve for your customers while they wait. My husband and I were extremely impressed with Adam Murphy our sales associate that helped us. He was very respectful, straightforward, and accommodating, from the beginning to the end including a follow up email of our purchase. . My husband and I will highly recommend him to any of our friends that are looking to purchase a Lexus. More