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Germain Lexus of Naples

Naples, FL

4.9
2,245 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,245 reviews

March 29, 2025

i want to mention Larry Vasco the ONLY salesperson at Germain who even looked at me , a mere woman . he is the reason i gave Germain the 5 stars . he is knowledgeable , patient and a gentleman .i would More

by charlenetamburro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Larry Vasco. finance. Chris Domingues, Steve Duran, Germain Lexus Sales Department, Eddie Vasco
March 28, 2025

very impressed with how efficiently this dealership is run, I came in to purchase a car and did not have a lot of time, my husband has dementia. Adam gave me all the information necessary to make an inf More

by patricia.alberti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Murphy and Chris in finance both excellent
Mar 28, 2025 -

Germain Lexus of Naples responded

Patricia, thank you for your excellent feedback! We're pleased Adam did everything he could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new Lexus. Regards, Don Nelson - General Manager

March 27, 2025

Our buying the car experience was very pleasant thanks to sales person Matt Christian, his manager Joe and Lady business manager. Will always recommend this dealer!!!! Great job. Thank you very much. More

by Lexa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Vasco, Matthew Christen
Mar 28, 2025 -

Germain Lexus of Naples responded

Lexa, thank you for your outstanding feedback. We're delighted Matt and Joe both provided exceptional service at every step in the process. Congrats on your new car! We wish you all the best in your travels ahead, from everyone at Germain Lexus. Regards, Don Nelson - General Manager

March 25, 2025

This was my first visit with my new Lexus. Jackson Kirby was prompt, professional, positive and very welcoming to the Lexus family!! More

by carolflorida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Mar 25, 2025 -

Germain Lexus of Naples responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Jackson's exceptional service. It is our pleasure to make your service visits valuable and convenient. Safe travels until next time! Regards, Don Nelson - General Manager

March 19, 2025

We sold our car to the dealer and they gave us a really good price for our mini cooper. More

by rheinink51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Letty Estrada
Mar 19, 2025 -

Germain Lexus of Naples responded

Thanks for letting us know our team provided you with an accommodating dealership experience! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Germain Lexus! Regards, Don Nelson - General Manager

March 16, 2025

My mother bought a preowned Lexus here and had good service with it ever since the fist day. More

by schultz5471
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Paul Berggren
Mar 17, 2025 -

Germain Lexus of Naples responded

Thank you for your positive review, schultz5471! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time your family has any automotive or Lexus needs. Regards, Don Nelson - General Manager

March 14, 2025

It was a pleasure meeting Lutfu Gani a gentleman who is very knowledgeable and Honest More

by sjcarbone1945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lu Gani
Mar 17, 2025 -

Germain Lexus of Naples responded

Thanks for letting us know you enjoyed meeting and working with Lu! He's a fantastic part of our team. Thank you for choosing Germain Lexus for your automotive needs. Regards, Don Nelson - General Manager

March 12, 2025

I have to be honest I find the dealership itself to be mediocre I do appreciate the maintenance package that I received with the purchase of my car and also the lovely refreshments that you serve for yo More

by catschwab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Murphy
Mar 12, 2025 -

Germain Lexus of Naples responded

Thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words and recommendation of Adam's expertise. Congratulations on your new Lexus! Enjoy the ride! Regards, Don Nelson - General Manager

March 11, 2025

Excellent service by the entire team. Scott Joiner was prompt and very helpful.i will return for subsequent service. More

by Sjpofar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott joiner
Mar 11, 2025 -

Germain Lexus of Naples responded

We're glad Scott made your day a little easier by being attentive and efficient. Thanks so much for your positive feedback on this service visit. We look forward to your next appointment with us! Regards, Don Nelson - General Manager

March 11, 2025

Bernny Santillan, was the salesman, that helped me buy my new car. He was excellent, professional, and very kind..Took the time to show me how to use all the gadgets in my new car....Thank you Bernny.. More

by Ada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barney Santillan, Steve Duran, Germain Lexus Sales Department
Mar 11, 2025 -

Germain Lexus of Naples responded

Ada, thanks for taking a moment to give us the highlights of your dealership experience with Bernny! We're delighted he was dedicated to your complete satisfaction. Congrats on the new ride! Best wishes for pleasant travels, from the whole team at Germain Lexus. Regards, Don Nelson - General Manager

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