
Germain Lexus of Naples
Naples, FL
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I purchased a new GX550 from Ed Pistola at Germain in Naples. The transaction was seamless as Ed did the extra leg work to earn my business. I could have bought from the local Fort Myers dealership, bu Naples. The transaction was seamless as Ed did the extra leg work to earn my business. I could have bought from the local Fort Myers dealership, but they didn't work as hard to get me "the deal;" I wanted. I highly recommend Ed and the Germain dealership. This was my 3rd purchase from Germain in the last few years and Ed made it our best experience yet. I will do business again with this dealership. More
I recently leased a vehicle from Jermaine Lexus, and I truly couldn’t have had a better experience. From start to finish, the entire process was smooth, professional, and even enjoyable — which isn’t some truly couldn’t have had a better experience. From start to finish, the entire process was smooth, professional, and even enjoyable — which isn’t something you can say about every car-buying experience. Don Nelson, the general manager, set a great tone right away — welcoming, respectful, and clearly running a tight ship. Paul Berggren, my sales representative, was outstanding — knowledgeable, patient, and genuinely helpful every step of the way. No pressure, just great service. And Steve Duran, the finance manager, made the final paperwork easy and stress-free, walking me through everything with clarity and professionalism. I walked away with exactly what I wanted and felt great about the entire transaction. Highly recommend Jermaine Lexus and this incredible team. Thank you, Don, Paul, and Steve! More
I recently took my Lexus in for service. I want to thank the service department and my Service Consultant, Scott Fielding, for their patience and kindness. Scott went over and above to help I want to thank the service department and my Service Consultant, Scott Fielding, for their patience and kindness. Scott went over and above to help me during this process. I truly appreciate all that was done. More
I have been very pleased with the service I received at Germain Lexus dealership service department. In particular, I would like to call out service advisor Danny Rusinik as a very competent and profession Germain Lexus dealership service department. In particular, I would like to call out service advisor Danny Rusinik as a very competent and professional advisor. He thoroughly checks my vehicle’s service history and makes sure all requirements are up to date. Kudos to Germain Lexus Service Department. More
Very Customer friendly. My Service advisor Skye Carter kept me informed throughout the process and confirmed pricing and approvals They even washed my car before handing it My Service advisor Skye Carter kept me informed throughout the process and confirmed pricing and approvals They even washed my car before handing it back to me. More
I am very pleased with the service here. I would highly recommend Ed Pistola in sales. He was knowledgeable and helpful. He even drove to our home to facilitate the trade-in! I would highly recommend Ed Pistola in sales. He was knowledgeable and helpful. He even drove to our home to facilitate the trade-in! More