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Germain Lexus of Naples

Naples, FL

4.9
2,316 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,316 reviews

August 04, 2025

I’ve been servicing my vehicle at Germaine Lexus for almost four years. Including last week’s service, they have yet to disappoint me. More

by BZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
August 04, 2025

Excellent communication, transparency and a very easy buying process despite the amount of paperwork need it when getting a car. More

by Orllando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orllando, Germain Lexus Sales Department
August 04, 2025

I purchased a new GX550 from Ed Pistola at Germain in Naples. The transaction was seamless as Ed did the extra leg work to earn my business. I could have bought from the local Fort Myers dealership, bu More

by mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Germain Lexus Sales Department
August 01, 2025

I recently leased a vehicle from Jermaine Lexus, and I truly couldn’t have had a better experience. From start to finish, the entire process was smooth, professional, and even enjoyable — which isn’t some More

by Rick P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Duran, Germain Lexus Sales Department, Paul Berggren
Aug 04, 2025 -

Germain Lexus of Naples responded

Thanks for your 5-star review, Rick. We're delighted Paul and Steve provided you with all the support and insight you needed to make this transaction a breeze. Congrats on the new Lexus! We wish you all the best in your upcoming journeys, from everyone at Germain Lexus. Regards, Don Nelson - General Manager

August 01, 2025

Service advisor Danny was extremely courtesy and helpful. He kept me informed on status and returned a clean car quickly More

by Mattimi52mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Aug 04, 2025 -

Germain Lexus of Naples responded

Mike, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Danny provided you with all the answers you needed to make this a positive experience. We're happy to be of service. Regards, Don Nelson - General Manager

July 31, 2025

Daniella Alves is great she is responsive, knowledgeable, informative and has a great personality. She is a credit to your Team. More

by Pbonanni3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniella Alves
Aug 04, 2025 -

Germain Lexus of Naples responded

Thank you for taking a moment to share positive feedback on Danniela! We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day! Regards, Don Nelson - General Manager

July 31, 2025

I recently took my Lexus in for service. I want to thank the service department and my Service Consultant, Scott Fielding, for their patience and kindness. Scott went over and above to help More

by lholliday2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fielding
Aug 04, 2025 -

Germain Lexus of Naples responded

Thanks for letting us know Scott and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next appointment. Regards, Don Nelson - General Manager

July 26, 2025

I have been very pleased with the service I received at Germain Lexus dealership service department. In particular, I would like to call out service advisor Danny Rusinik as a very competent and profession More

by bigedroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Jul 28, 2025 -

Germain Lexus of Naples responded

We're pleased you had another great service experience with us, and that Danny made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit. Regards, Don Nelson - General Manager

July 24, 2025

Very Customer friendly. My Service advisor Skye Carter kept me informed throughout the process and confirmed pricing and approvals They even washed my car before handing it More

by jwestrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Carter
Jul 25, 2025 -

Germain Lexus of Naples responded

Thanks for taking a moment to recognize Skye on our service team. She goes out of her way to make sure our clients are well taken care of, and we appreciate your confirmation of this. We hope to see you again! Regards, Don Nelson - General Manager

July 23, 2025

I am very pleased with the service here. I would highly recommend Ed Pistola in sales. He was knowledgeable and helpful. He even drove to our home to facilitate the trade-in! More

by ejcb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Pistola
Jul 25, 2025 -

Germain Lexus of Naples responded

Thanks for letting us know Ed and our dealership team did a great job! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day! Regards, Don Nelson - General Manager

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