Germain Cadillac of Easton
Columbus, OH
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Great experience Physical building and amenities were very nice, better than most dealerships. Overall very good customer service by all staff. No complaints and I can Physical building and amenities were very nice, better than most dealerships. Overall very good customer service by all staff. No complaints and I can’t think of what would have made things any better or easier. More
Unchanged Deal This was the best experience I ever had buying a new car. We made the deal via email and phone. They didn't change the deal or try once we agreed. So This was the best experience I ever had buying a new car. We made the deal via email and phone. They didn't change the deal or try once we agreed. So many dealers try that once you arrive, with an oops we made a mistake stuff. Not at Germain, Brad's word was gold. He also did not short cut explaining the features. When I forgot some in a couple days, he emailed back right away, and offered me to stop in and go over things again. Very professional and helpful all the way, a service after the sale guy. Very happy with this dealership thus far, and the salesman. More
Great experience buying another Cadillac Recently came to Germain to look at an SRX, they have a great selection, and worked with Brad M. He was great to work with, helpful throughout the ent Recently came to Germain to look at an SRX, they have a great selection, and worked with Brad M. He was great to work with, helpful throughout the entire process and even installed the front license plate. I would definitely recommend Brad and the dealership if you are looking for a new car. More
Purchase a Cadillac SRX Everyone was friendly and made process for purchasing a new vehicle easy. Place was very nice and clean.. Adam Gentry was awesome and has great custom Everyone was friendly and made process for purchasing a new vehicle easy. Place was very nice and clean.. Adam Gentry was awesome and has great customer service skills.. I would recommend him as a salesperson for anyone More
Adam was a pleasure to work with!!! Adam Gentry was a pleasure to work with, courteous, professional, and knowledgeable. He was prompt to respond to questions and went out of his way to Adam Gentry was a pleasure to work with, courteous, professional, and knowledgeable. He was prompt to respond to questions and went out of his way to make sure details were handled smoothly. Starting with my first visit to Germain Cadillac to get information and continuing to the delivery of my new vehicle and subsequent follow up calls, Adam was there to ensure my experience was top notch. Ashley was always kind and welcoming upon arrival to the dealership, she gives an excellent first impression to customers!!! More
New Relationship in vehicle purchasing.. After looking far and wide for a few weeks and even after a follow up call from Adam (vehicle availability/request a quote) we were able to get it don After looking far and wide for a few weeks and even after a follow up call from Adam (vehicle availability/request a quote) we were able to get it done. Schedules didn’t mesh but that didn’t matter, Adam was there on his day off to complete my deal and get me into the vehicle I desired. The dealership was outstanding, the creature comforts of their setting with the lounges, aesthetics and great associates make this a must visit place. Have already shared my experience with family, friends and co-workers highly recommending Adam and his team. When shopping for a vehicle, I educate myself with the vehicle I want prior to visiting any dealer, therefore, my experience isn’t about the vehicle. It comes down to interaction with those responsible for selling the vehicle. Adam hit it out of the park, from an understanding on that initial call that I had a conflict to meeting with me when I had the time on his day off. The personal relationship with Adam and The Germain family of dealerships is one that we will frequent when the time comes for our next vehicle purchase. More
Vehicle purchase Adam Gentry was amazing to work with. We had never purchased a vehicle through Germain before but after our recent experience I would absolutely purch Adam Gentry was amazing to work with. We had never purchased a vehicle through Germain before but after our recent experience I would absolutely purchase another vehicle through Germain again. He was professional, courteous, helpful and above all sincere. Amazing!! More
Used car Sale Salesman Adam Gentry was easy to work with, friendly, knowledgeable and made our experience enjoyable. I would highly recommend him to friends and fa Salesman Adam Gentry was easy to work with, friendly, knowledgeable and made our experience enjoyable. I would highly recommend him to friends and family. Thanks Adam. More
Purchasing my 2008 Acura RDX I just purchased a 2008 Acura RDX through Adam Gentry at Germain Cadillac of Easton. Adam’s communication skills throughout the entire process were to I just purchased a 2008 Acura RDX through Adam Gentry at Germain Cadillac of Easton. Adam’s communication skills throughout the entire process were top-notch. He kept me apprised of some servicing needs for the car that saved me from making unnecessary trips to the dealership and facilitated the financing paperwork in advance, again saving me time and energy. I will be recommending Adam and the Germain Cadillac of Easton dealership to my friends and family! More
Salesman was great. Wait for financing was not Our sales person Adam was awesome but the wait for financing was way long as the used vehicle we purchased went through the infinity location. I think Our sales person Adam was awesome but the wait for financing was way long as the used vehicle we purchased went through the infinity location. I think you should be able to work with any finance person on site bobs matter what division had the inventoried vehicle. Overall though everyone is friendly and its a very nice place. Would buy there again More