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Germain Cadillac of Easton
Columbus, OH
413 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 413 reviews
June 28, 2019
Excellent customer service The best customer experience I have ever had when buying a car. Germain went above and beyond expectations and Adam Gentry made the buying experience The best customer experience I have ever had when buying a car. Germain went above and beyond expectations and Adam Gentry made the buying experience seamless, easy, and enjoyable. More
by Jamie H
Employees Worked With
Adam Gentry
June 27, 2019
Great Easy to do business. Professional. No nonsense. Adam was a pleasure to deal with. All my expectations were met. I will be a long term customer. Easy to do business. Professional. No nonsense. Adam was a pleasure to deal with. All my expectations were met. I will be a long term customer. More
by Ben123
Employees Worked With
Adam Gentry
June 24, 2019
Brad was very helpful and thorough. I bought a used Jeep from Brad. I realize this isn't a vehicle he is intimately familiar with as it isn't a regular brand with his dealership. He was I bought a used Jeep from Brad. I realize this isn't a vehicle he is intimately familiar with as it isn't a regular brand with his dealership. He was very thorough and responsive through a series of emails to the end result of me driving my new Jeep home. And since I drove home an "eep" instead of a "Jeep" he had the new emblem on order before I even left the dealership and I had the letters two days later in the color of my choice! A small thing yes, but very appreciated. More
by Becky
Employees Worked With
Ryan Brigner, Brad Martinkovich
June 21, 2019
Professional, prompt, helpful. From the moment Adam Gentry contacted us to the day we decided to buy, and continuing to now...three weeks later...Adam has been there for us, eager t From the moment Adam Gentry contacted us to the day we decided to buy, and continuing to now...three weeks later...Adam has been there for us, eager to answer questions, and help however he can. He has assured us numerous times to feel free to call anytime. More
by Klondike
Employees Worked With
Ryan Laymon, Adam Gentry
June 20, 2019
Great Experience We live in Cincinnati but drove to Columbus to look at the used car we were interested in. From the start I knew there was something special about th We live in Cincinnati but drove to Columbus to look at the used car we were interested in. From the start I knew there was something special about the dealership. I called to get some additional information about the vehicle and also to make sure it was still available. The salesman, Adam Gentry was most helpful actually offered to take a video and send to me if needed. The most impressive thing about our initial conversation was his openness about the car being previously owned by a smoker and that there was still a hint of that odor that people who had driven the car had commented on. Since I don't smoke that is an issue for me. Adam didn't want me to make the drive without knowing that fact. Decided to make the drive as the car fit all other criteria we were looking for. The car was exactly as described and explained. We took a test drive with Adam (not a short one either) and decided that the smoke smell was something we felt we could (and did) eliminate. While I'm never a fan of negotiating prices with any car dealership this one was fairly simple and we NEVER felt any pressure. Overall the process was very easy and I would highly encourage anyone looking to purchase any vehicle to visit the dealership and I would also encourage you to ask for Adam Gentry who was more than helpful and extremely open and honest. Ryan Austin was the finance guy who processed all our paperwork and was also very pleasant to work with. More
by Bill & Lori
Employees Worked With
Ryan Austin, Adam Gentry
June 12, 2019
Excellent Dealership & Staff I purchased a 2016 Cadillac ELR offered online by Germain Cadillac. The purchasing process could not have been simpler, due in no small part to the kn I purchased a 2016 Cadillac ELR offered online by Germain Cadillac. The purchasing process could not have been simpler, due in no small part to the knowledge, professionalism, and expertise of Adam Gentry. Thanks to Adam there was not one headache-inducing moment in the entire process. And by the way, I love my ELR!! More
by Kenvet
Employees Worked With
Ryan Laymon, Adam Gentry
May 29, 2019
Made buying a car easy! Brad Martinkovich made buying our out-of-state vehicle purchase extremely simple! He was very helpful and knowledgeable. Brad helped us get the best d Brad Martinkovich made buying our out-of-state vehicle purchase extremely simple! He was very helpful and knowledgeable. Brad helped us get the best deal on our new car, while also giving us a great deal on a trade-in. He helped us complete the paperwork and financing as quickly as possible. The entire process was a breeze! If you’re looking for a new or pre-owned vehicle, we highly recommend going to Germain Cadillac of Easton to see Brad! More
by Rantz
Employees Worked With
Brad Martinkovich, Ryan Laymon
May 09, 2019
Great experience It was actually ba great experience. After I contacted the dealership via the website, I received a call to set up an appointment. I met with Adam and It was actually ba great experience. After I contacted the dealership via the website, I received a call to set up an appointment. I met with Adam and he already had prepared the vehicle that I wanted to test drive. When we realized that this vehicle was out my desired range, Adam offer an alternative. My new car is the car I did not know I needed. Thank you Adam for your service as well as anyone who made this a smooth experience. I am a very satisfied customer. More
by djcresc1987
Employees Worked With
Adam Gentry
April 26, 2019
Adam Gentry - Toyota Tundra The guys at Germain Cadillac were a joy to work with. At no time did I feel pressured or uncomfortable. I drove up from cincinnati late in the day. Th The guys at Germain Cadillac were a joy to work with. At no time did I feel pressured or uncomfortable. I drove up from cincinnati late in the day. The crew had the car ready to go and expedited the process to get me out at a reasonable time. The whole process was very enjoyable. More
by currandannyt
Employees Worked With
Ryan Laymon, Adam Gentry
April 22, 2019
2014 Toyota Camry My husband and I bought a 2014 Toyota Camry from here a few days ago. The process was very smooth and everyone took very good care of us. Everyone was My husband and I bought a 2014 Toyota Camry from here a few days ago. The process was very smooth and everyone took very good care of us. Everyone was very honest and answered all my questions thoroughly. This is a car that I have been wanting for awhile and I am so very happy that I finally have it. I recommend this place to anyone. You will be well taken care of. Thank you, Germain Cadillac. More
by LisaH89
Employees Worked With
Ryan Austin, Steven McInerney, Donna Harmon
