Germain Cadillac of Easton

My first and last impressions of my experiences at Germain and with Kenny,Jason,and Chuck were those of professionalism. I ask for certain things and my requests were handled in an expediate, professi Germain and with Kenny,Jason,and Chuck were those of professionalism. I ask for certain things and my requests were handled in an expediate, professional, and plesant manner. I have purchased many automobiles over the years and I did not want the "smoke and mirrors" show that so many times occurs when you deal with some dealerships. Kenny took me through the car and presented the options that were available to me and when I did make up my mind what I wanted, made the purchase process very quick and painless. Jason did the same when he and I sat down and talked financial options. Chuck close it out with giving me precise options that were available to me to protect my car in several ways. At no time during my buying experience at Germain, did I fell pressure to do something that I did not want to do or was not going to do. It was quick, painless, fun, and I drove away in a beautiful new 2011 CTS Coupe that is getting quite a few admiring looks on the road. That is when I take it out in the sunshine--no rain! Thank you Kenny,Jason, and Chuck! Thank you Germain Cadillac! The whole experience was 5 star. Catl A. Martin martin933@aol.com More

Stayed in constant coummunication regarding the status of vehicle and recommendations. Bruce is personable and seems to understand the importance of working with the customer. Also provided information on a vehicle and recommendations. Bruce is personable and seems to understand the importance of working with the customer. Also provided information on applicable rebates. Bruce keeps the whole process simple, friendly and direct. More

We use this dealership for both our personal and company vehicles for many years. Our experience with them has been superb both with the sales dept and the service dept.Since we use the service dept more fr vehicles for many years. Our experience with them has been superb both with the sales dept and the service dept.Since we use the service dept more frequently I can state that they have been super great. Our visits are handled quickly and service required is well explained to our satisfaction. Service is completed on time as prommised. I would reccomend them to anybody. More

I am 100% satisfied with Kenny. He was professional, helpful and knew my car inside and out. The post sales follow has been great. My car is still running strong, got a great price on it and will defini helpful and knew my car inside and out. The post sales follow has been great. My car is still running strong, got a great price on it and will definitely be going back to him when it is time to upgrade my vehicle. Highly recommend going through him. More

Kenny Quinn was an excellent salesman. He was extremely Kenny Quinn was an excellent salesman. He was extremely helpful and quite knowledgeable regarding the vehicle, an Escalade, we purchased. Our minds Kenny Quinn was an excellent salesman. He was extremely helpful and quite knowledgeable regarding the vehicle, an Escalade, we purchased. Our minds were made up when we arrived at the dealership as to the type of vehicle we wanted. His expertise and excellent salesmanship ability and quality of the care he gave us added greatly to our purchase experience. When it is time to purchase another vehicle we will certainly be looking Kenny up. We are very happy customers, Wayne and Carolyn Baker #4 Good rating: Everyone likes a better price than what is put on the sticker. We felt a little lower price would have been another "feather in the hat" for the dealership . . . it had nothing to do with the service of sales we received . . . strictly the lack of enticement. Kenny showed us the prices of other Escalades on the websites of other dealerships to reassure us that the price was in line with others. However, if we find out in the future, that other dealerships do, indeed, lower their sticker prices on their used cars, we won't be nearly as happy. More

It's the people. These people know how to make you feel like a privaleged customer. You want to come back. I have not been turned down for any request. I respect them, and they respect me. Those people men like a privaleged customer. You want to come back. I have not been turned down for any request. I respect them, and they respect me. Those people mentioned are both sales and service. They are experienced and it shows. I shudder when I think about going outside of this dealership. The people bring me back. They actually make me feel like I am their favorite customer. AWESOME! More

Anthony understood my problem, had it resolved and me back in my car in under an hour. Having service done right, the first time, and quickly is exactly what I'm looking for. I have recommended Anthony back in my car in under an hour. Having service done right, the first time, and quickly is exactly what I'm looking for. I have recommended Anthony to other Cadillac owners I know and I'll continue to do so. More

Kenny took care of me from the moment I walked on the lot. He was friendly, took care of everything I needed and returned my calls in a timely fashion, which is a huge plus in my book. I thought he did lot. He was friendly, took care of everything I needed and returned my calls in a timely fashion, which is a huge plus in my book. I thought he did a great job and I would recommend him to anyone searching for a car. That goes for everyone at Germain Cadillac of Easton. GM Brian Kramer has put a quality staff together. More

We had the very best and most enjoyable new car purchase experience ever at Germain Cadillac of Easton! The new car saleswoman, Karin was terrific! She was very professional, extremely well informed about experience ever at Germain Cadillac of Easton! The new car saleswoman, Karin was terrific! She was very professional, extremely well informed about the product and very respectful! From the moment we were greeted when we walked in, to the tour of the awesome facility, including the meet and greet with our assigned service manager - the entire experience was unbelievable! We were very impressed with the cleanliness, professionalism and overall attitude of everyone in the dealership. I can not say enough about Karin and how calm she made us feel during the whole process of leasing the new Escalade. Her sales style was very comforting and reassuring! She did an excellent job. On another note - the survey that was mailed to me never arrived? I would really love a chance to reate the dealership and Karin in the survey. Our experience was awesome and the entire level of service was so outstanding I feel that someone really needs to know this through the survey! It's not often that companies like yours get to hear about happy customers and how thrilled they are with the overall experience at Germain Cadillac of Easton; more-so you probably only hear about complaints. So, I wanted an opportunity to just say thanks a million for making this experience so rewarding! Without Karin - I don't know that we would have had the same experience. Thanks again and we will be back for another Cadillac very soon. Kind Regards, Brad Downs@gmail.com More

Kenny took his time to explain the deal I was getting in comparison to the overall market. His attitude was superior and he ensured everything went smoothly and without a hitch. I'll be using Kenny again as comparison to the overall market. His attitude was superior and he ensured everything went smoothly and without a hitch. I'll be using Kenny again as his professionalism and attitude are great. Give that man a raise! More