Germain Cadillac of Easton
Columbus, OH
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An Excpetional Experience -- An Exemplary Team Adam Gentry was very genuine, transparent and a "can do" guy who made my car purchase exceptional, free from pressure and reassuring.. Andrew Murphy w Adam Gentry was very genuine, transparent and a "can do" guy who made my car purchase exceptional, free from pressure and reassuring.. Andrew Murphy was creative, practical and gave clarity and understanding to the finance process. Both are credits to the Germain dealership! More
Love the transparency of this dealership! There is nothing more frustrating than feeling like you are being exploited via a numbers game. I fully anticipate working with this dealership again in the f nothing more frustrating than feeling like you are being exploited via a numbers game. I fully anticipate working with this dealership again in the future. More
Your parts department is incompetent. Q I asked for a door and trunk key to be made. First I was told their part didn't come in next I was given an ignition key and then finally I got a door key which di door and trunk key to be made. First I was told their part didn't come in next I was given an ignition key and then finally I got a door key which didn't fit. When I complained I was told they would refund my money and I could go elsewhere. Incompetent and horrible service. If I could give - Stars I would definitely do that More
From website to purchase, it's easy I found a used car on their website and clicked on the assistance feature. Brad took care of everything from test-drive to purchase. Easy. I found a used car on their website and clicked on the assistance feature. Brad took care of everything from test-drive to purchase. Easy. More
From Beginning to End.........Great Experience! From beginning to end, Germain's service, on ALL fronts, was professional, friendly and thorough. Adam patiently answered all of our questions during From beginning to end, Germain's service, on ALL fronts, was professional, friendly and thorough. Adam patiently answered all of our questions during the decision process without making us feel pressured! Once we had chosen our new XT6, of which we could not be more thrilled, he covered every base with infinite care & professionalism. We did not only make a fantastic purchase, we made a new friend! Ryan did an exemplary job, as well. Without question, we made the correct choice in making our purchase tat Gemain! More
Positive, Easy Experience Impressed with Brad and team — great experience from requesting more info about the car (Carfax, etc.) to getting a test drive lined up and all of the Impressed with Brad and team — great experience from requesting more info about the car (Carfax, etc.) to getting a test drive lined up and all of the steps in the finance and closing process. I highly recommend this dealership when you are ready for your next car! More
Professional no pressure competent people Professional competent no pressure staff that listened to our concerns. Best car buying experience we have received. Will definitely look for Adam for Professional competent no pressure staff that listened to our concerns. Best car buying experience we have received. Will definitely look for Adam for next purchase. More
Great Car Buying Experience Adam Gentry was wonderful to work with. There was no high pressure sales, and Adam answered all of my questions. Ryan was great on the finance side Adam Gentry was wonderful to work with. There was no high pressure sales, and Adam answered all of my questions. Ryan was great on the finance side as well. This is now my place to go for cars. More
Outstanding Service From start to finish it was a very smooth process. Adam was really easy to work with, absolutely no pressure, just facts. We bought a previously o From start to finish it was a very smooth process. Adam was really easy to work with, absolutely no pressure, just facts. We bought a previously owned vehicle and the original owner did not turn in both sets of keys. After the point of sale, Adam ensured the keys were tracked down and given to us. The actual purchasing process was real quick and easy. After the purchase price was determined we were literally driving the car home within an hour. I highly recommend Germain Cadillac of Easton. More
Great Experience! I was looking online and couldn’t find exactly what I wanted. Adam Gentry took the time to find a car that was perfect for me!! I was looking online and couldn’t find exactly what I wanted. Adam Gentry took the time to find a car that was perfect for me!! More