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Germain Cadillac of Easton

Columbus, OH

4.1
413 Reviews

4200 Morse Crossing

Columbus, OH

43219

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Showing 413 reviews

August 10, 2011

Overall I could not have been treated better if I was buying twenty brand new vehicles. My friend and I were treated with the utmost respect, friendliness, and professionalism. Simply put we were awed an More

by happycaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric(Salesman), Melody(Customer Service),Kevin(Finance)
Aug 11, 2011 -

Germain Cadillac of Easton responded

Thank you for your kind review of Germain Cadillac of Easton and of Eric. We greatly appreciate you taking time out of your schedule to tell others about your experience with us. We thank your for your business and look forward to meeting your automotive needs for years to come. Best Regards, Tom May General Manager

August 10, 2011

Was originally looking for a new SRX and ended getting a used CTS with low mileage. Haven driven a SRV for 14 years and love my Candy (her name). More

by kdwohio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stieffel, Jason Dwyer, Ian and Loralee
Aug 11, 2011 -

Germain Cadillac of Easton responded

Congratulations on your new car "Candy", thank you for your business and we look forward to building a lasting relationship. Please let us know if we might be of service to you. Best Regards, Tom May General Manager

July 15, 2011

This was my first experience with Germain Cadillac of Easton. They are a class act and I will definitely return there in the future to buy a car. I first went online at Germain Cadillac of Easton and Er More

by kittyhess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Williams
Jul 19, 2011 -

Germain Cadillac of Easton responded

Thank you for your review of Germain Cadillac of Easton and for your very kind words regarding Eric. We greatly appreciate your business and look forward to meeting your automotive needs for years to come. We wish you many pleasurable driving miles. Welcome to the Germain family of dealerships. Best Regards, Tom May General Manager

July 12, 2011

The staff was excellent to deal with and the facility is very nice and clean. I hate when a dealership looks like a zoo, but this building is relatively new and very nice looking. Eric Ross and Jason Dwye More

by khan95osu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dwyer, Eric Ross
Jul 19, 2011 -

Germain Cadillac of Easton responded

Thank you for your review of Germain Cadillac of Easton and your kind words regarding Jason and Eric. We appreciate your business and look forward to meeting your automotive needs for years to come. Best Regards, Tom May General Manager

July 12, 2011

My Wife and I went to Columbus to pick up our son at the airport and although we had been discussing a new car for Her which would do a little better in snow ,we had no intentions of buying one until we wal More

by z07jmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ross
Jul 19, 2011 -

Germain Cadillac of Easton responded

I wanted to personally thank you for your kind words regarding your visit to our dealership and your experience with Eric. I'm sure you are enjoying your new SRX and it was a very enjoyable ride home to Portsmouth. Thank you for your business and welcome to the Germain family of dealerships. Best Regards, Tom May General Manager

July 12, 2011

My experience with Germain Cadillac of Easton was everything I could have hoped for. From my very first contact with their staff, I was treated with kindness and consideration. It did not seem to m More

by sewtricia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Rieser
Jul 19, 2011 -

Germain Cadillac of Easton responded

Thank you for your review of Germain Cadillac of Easton. I wanted to thank you for your business and welcome you to the Germain family of dealerships. Enjoy your new ride! Best Regards, Tom May General Manager

July 12, 2011

Marc was quick to identify what we were interested in and was very effective in advising us. The car that we expressed interest in was exactly as described and immaculate. Marc was also very accommodating More

by Heather Wilcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Rieser, Marc Rieser
Jul 19, 2011 -

Germain Cadillac of Easton responded

Thank you for your review of Germain Cadillac of Easton. I was very pleased to see that your experience with Marc went extremely well and he was able to make the process of importing the vehicle to Canada as seamless as possible for you. We thank you for your business and look forward to working with you again. Best Regards, Tom May General Manager

July 05, 2011

I bought a certified used CTS from this dealership. I love the car, but the experience was not only the worst that I have ever had buying a car, but the worst I have had buying anything! I am actually di More

by rr2108
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Rieser, and the used car sales manager, Kenny
June 30, 2011

Marc was very helpful. Knowing that we were coming from over an hour away to view a specific car and had warrenty questions from previous conversations; he had the info already for us upon our arrival. Th More

by Mr. F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Rieser
Jul 06, 2011 -

Germain Cadillac of Easton responded

Thank you for your review of Germain Cadillac of Easton. Your kind words regarding your experience with Marc and our dealership our greatly appreciated. I'm pleased that Marc was able to make your trip to Columbus a seamless experience. Best Regards, Tom May General Manager

June 15, 2011

The following phrases best represent my experience with Germain Caddy of Easton: Excellent communication. Fantastic facility. Great Customer Service. Service department should pay more attention to detail. More

by ronald.petroff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Reiser and Kenny Quinn, Kenny Quinn
Jun 15, 2011 -

Germain Cadillac of Easton responded

We want to thank you for taking time out of your schedule to tell others about your experience here at Germain Cadillac of Easton. We wish you many pleasurable driving miles in your Escalade. Best Regards, Tom May General Manager

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