Germain Cadillac of Easton

GREAT SERVICE DEPARTMENT!!! Germain Cadillac Service Department is A++! I had my car serviced 12/10/2014 and worked with both TJ and Anthony. They both provided excellent cus Germain Cadillac Service Department is A++! I had my car serviced 12/10/2014 and worked with both TJ and Anthony. They both provided excellent customer service and I would highly recommend this dealership to all of my friends and family. Thank you for making this customer feel special! :) More

Great experience! We purchased a used Cadillac from Germain. Wes Echols was absolutely fabulous and really went above and beyond to complete the deal! Very quick and ef We purchased a used Cadillac from Germain. Wes Echols was absolutely fabulous and really went above and beyond to complete the deal! Very quick and efficient. Definitely would buy from again! More

Timely and Pleasant Service. Great Service I went in for my recall service. The greater was very pleasant. The gentleman who came out to service my recall service was very pl Great Service I went in for my recall service. The greater was very pleasant. The gentleman who came out to service my recall service was very pleasant. He explained everything and told me how long it would take to complete the service. I waited in a pleasant area and read magazines and listened to a television even if it was on a sports station. More

Excellent and Pleasant Second time buyer Germain Cadillac of Easton - and both times I have been very pleased and satisfied with my overall experience. Brad Martinkovich Second time buyer Germain Cadillac of Easton - and both times I have been very pleased and satisfied with my overall experience. Brad Martinkovich is an exceptional sales consultant friendly, kind, and very professional. He did a great job on helping me meet my goal and needs. Brad made every steps of my buying experience easy and painless. I highly recommend Germain Cadillac on your next vehicle purchase; and don't forget to ask for Brad.... More

Professional and extremely a pleasure to do business! I'm truly please with the outstanding effort of my salesman, Marc Rieser! I was asking for a brand new Escalade with many many extras. Marc made it ha I'm truly please with the outstanding effort of my salesman, Marc Rieser! I was asking for a brand new Escalade with many many extras. Marc made it happen. He called and text on a regular basis to inform me of delivery status. I am completely amazed with his concern for the customer to receive exactly what they want and or need. I look forward to continuing my business with Germain of Easton and will definitely contact Marc for future needs. Thank you! More

Excellent Buying Experience Megan Brandt did a fantastic job of helping me compare Cadillac versus Mercedes allowing me to make a comfortable and informed decision. Ian in the Fi Megan Brandt did a fantastic job of helping me compare Cadillac versus Mercedes allowing me to make a comfortable and informed decision. Ian in the Finance Department was also a real pro in expediting the paperwork process to get me out the door in a timely and efficient manner. More

rare experience for me I will have to say in all my years of purchasing vehicles from different dealerships, from different cities, this has to be one of the easiest, and by I will have to say in all my years of purchasing vehicles from different dealerships, from different cities, this has to be one of the easiest, and by far the best car buying experience i have ever had. Great price on the vehicle, more than expected for my trade in, and the dealership is very nice. Megan was great! only downside is i had to wait almost a half an hour for finance dept. they had a few sales ahead of me. i will highly reccomend anyone to come here. you have earned us a return customer. More

Excellent Experience We purchased a pre-owned Acura ILX from Germain a week ago. We were immensely impressed from the first phone call to the last handshake. They were c We purchased a pre-owned Acura ILX from Germain a week ago. We were immensely impressed from the first phone call to the last handshake. They were competitively priced and still willing to negotiate. Neil Daniels is a tremendous salesman. We have bought many vehicles, both new and pre-owned, and he is by far the best sales person we have ever dealt with. We drove well over two hours to reach the dealership and found the car to be precisely as Neil represented it. Upon arrival we were greeted immediately, took a test drive, completed all the paper work and were returning home with our impeccably clean car (which had a full tank of gas I might add) in slightly over an hour. From our experience we would highly recommend both Germain and especially Neil Daniels for your next vehicle purchase. The distance traveled will be well worth your time and believe you will have a very positive experience! More

Excellent experience I bought a used 2012, Lexus from them this weekend. Had 5 star experience, entire transaction went smooth. We worked with Mike Perkins, he addressed a I bought a used 2012, Lexus from them this weekend. Had 5 star experience, entire transaction went smooth. We worked with Mike Perkins, he addressed all our concerns in an open and honest manner. He also called us today to follow up on our drive back to West Virginia, and to know how the car performed. I would highly recommend them to anyone. Not sure how they ended up with those negative reviews. Thank you Mike for making it smooth and easy. More

Spend your hard-earned money elsewhere When it comes to spending a non-trivial amount of money (over $30 000), you'd expect a decent level of customer service. This is not the case at this When it comes to spending a non-trivial amount of money (over $30 000), you'd expect a decent level of customer service. This is not the case at this dealership. Expect that your paperwork will take forever to process because salespeople can't spell and will have to re-type all your info multiple times. They will blame it on the system however. And after you got your dream vehicle, expect to spend a lot of time to get this dealership to send you all the necessary paperwork. They don't return your calls, don't explain why delays occur and don't give any answers, and keep promising things that don't happen. I bought myself a whole lot of frustration for over $30 000 and wish I had gone to a different dealership. Should've looked up their reviews on Google - they are awful as well. More