Germain Cadillac of Easton

Awesome experience! I purchased a used Audi S5 from the dealership and dealt with Marc Rieser. He was very professional and great to work with. I felt no pressure at al I purchased a used Audi S5 from the dealership and dealt with Marc Rieser. He was very professional and great to work with. I felt no pressure at all in making my purchasing decision. I would recommend any of my own clients to Marc and the Germain family of dealerships. More

Smooth transaction I found my Toyota 4 runner at Germain online. I spoke with Mark Rieser and he helped me along the process to make a smooth transition from not having I found my Toyota 4 runner at Germain online. I spoke with Mark Rieser and he helped me along the process to make a smooth transition from not having a vehicle to owning a car in a few days. I would definitely recommend the dealership and Mark to anyone. -joseph More

Bought a used vehicle Marc Reiser was great to work with. He stayed quite late even though he had plans and all the staff was congenial and great to work with as well. He Marc Reiser was great to work with. He stayed quite late even though he had plans and all the staff was congenial and great to work with as well. He has followed up with all of our questions and we would certainly recommend him for a car purchase! More

Fast friendly service. I traded my 2007 Cadillac xlr v in for a 2007 bmw m6 convertible. I dealt with Marc Rieser. He was beyond professional with the way he treated me and I traded my 2007 Cadillac xlr v in for a 2007 bmw m6 convertible. I dealt with Marc Rieser. He was beyond professional with the way he treated me and my time. I never looked at the car I was buying in person. I took Marc's word that it was a perfect car with no issues what so ever. Talked to Marc on a Friday afternoon. Drove 2 hours the next day to purchase the car we spoke about. Upon my inspection of the car I was buying off of Marc I couldn't find any issues whatsoever. I was very pleased with Marcs honestly and commitment to making me a happy customer. I would highly recommend Marc to anyone looking for a vehicle. Thanks again Marc for seller me the car of my dreams. Matt Helon. More

Worth the drive I live in Michigan. I found a 2013 SRX at Germain on Autotrader. I spoke with Marc about the car. He answered all my questions and I bought the car th I live in Michigan. I found a 2013 SRX at Germain on Autotrader. I spoke with Marc about the car. He answered all my questions and I bought the car the next day. It's a great car and I would do business with Marc at Germain again. More

No Hassle Great no pressure sales. I hate the hard sell and the team I worked with made the car buying experience simple. Let me reiterate, I hate getting the Great no pressure sales. I hate the hard sell and the team I worked with made the car buying experience simple. Let me reiterate, I hate getting the hard sell on a used car. The vehicle I was looking for rarely comes up for sale and I found one here. There was a problem with the vehicle that I didn't notice until after the sale was finalized. It was no one's fault, it was almost unnoticeable, a small crack in the windshield. I called the salesman (Patrick Anderson) and he said no problem, we'll take of it. And did. The mobile service installed a new windshield promptly. The sales consultant (Ryan) took care of my missing title. Received the memo title and registration today. He asked about an extended warranty. I said I already had it taken care of with my bank. He said that was fine and he'd take care of the title and registration. Once again, no hard sell. I research the used vehicles I want and keep them for a long time (two years old and mileage in the 20,000's). I highly recommend Germain Cadillac for a new or used vehicle purchase. More

Worth the 500+ mile (oneway) drive, AWESOME salesmanship We are particular and exacting with the vehicles we drive, thus will travel (fly and/or drive) many miles for the right car that meets our particulars We are particular and exacting with the vehicles we drive, thus will travel (fly and/or drive) many miles for the right car that meets our particulars. We have done this on five of the past seven vehicles we have purchased... thus we have a basis for this review. Once we found the vehicle we were interested in (and there were many) we contacted Garmain via the Autotrader website where we found the car. Within HOURS of the contact, we had a reply from Neil Daniels answering our questions. Note we had also looked at other cars, reaching out to other dealers we had found online and had gotten responses a week later, or ignored after multiple attempts. In short order we had solidified the deal, with Germain graciously overnighting the paperwork for us to complete in advance of delivery. Upon arrival at the dealership (bright and early, the day after our road trip) we inspected the vehicle and it was indeed everything Germain (and Neil) had reported. I had taken their description with a grain of salt based on past experiences, however their description was spot on. Also note I am an Engineer, so I am quite exacting and detailed so not much gets past me. Finally, the final sales price was great. :-D More

Great Customer Service! My girlfriend and I drove in from Michigan to buy a used Lexus Neil was professional on the phone with a great level of customer service. When we sa My girlfriend and I drove in from Michigan to buy a used Lexus Neil was professional on the phone with a great level of customer service. When we saw the car, it was everything we were promised and more. This was definitely worth the road trip to purchase. Neil made sure that the car was described clearly and made every effort to ensure customer satisfaction. Great dealership, you will not be disappointed. I will be a repeat customer. More

Pathetic dealership!!!! Germain Cadillac of Easton is run by some dishonest people.....I am from California...I closed a deal with them by paying 75% of the purchase price an Germain Cadillac of Easton is run by some dishonest people.....I am from California...I closed a deal with them by paying 75% of the purchase price and I was told by joe, we will mark the vehicle sold....and then Joe calls me after a day and I was already in New Mexico...he asked me when can I make it I told him tomorrow.. As I am in new mexico..... Joe said ok good... And after 45 minutes joe sends me a text the car has been sold where can I send your money back... So I am in middle of no where...figuring out... What just happened....joe told me Kenny the sales manager will be calling me on the details.... After numerous attempts I was able to talk to Kenny....and he denied of knowing anything about the situation...ONE word they have no morals and ethics of customer service... More

Honesty and Integrity We had been truck shopping for awhile and struck out where ever we went. Everyone wanted to sell us a truck and lie about the condition and shape tha We had been truck shopping for awhile and struck out where ever we went. Everyone wanted to sell us a truck and lie about the condition and shape that it was in. We went as far as Lansing, MI and Fort Wayne,IN with no luck but someone just wanting to make a sale. We came home very discouraged and upset by no one being honest. Now we know this is how car salesmen make their living but Neil was different. He was upfront and honest about the condition of the truck. Took lots of pictures and videos for us to look at. When we got there the atmosphere was different from all the rest!! Very clean and upscale dealer with sales people who treated us like people and not numbers! Neil was not pushy and had our best interest in mind. He was able to work up a deal for us and we came home with a great truck! Would recommend this dealership to anyone and Neil as a sales person!! Was well worthy the hour and a half drive!! More